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THIS IS THE TELENOR GROUP 1

Telenor Group Q1 2014 results

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Page 1: Telenor Group Q1 2014 results

THIS IS THE TELENOR GROUP

1

Page 2: Telenor Group Q1 2014 results

Among the major mobile operators in the world More than 172 million mobile subscriptions

36 million active mobile data users33 000 employees

Present in markets with 1.3 billion people

Telenor Group holds an owning stake of 33 percent (economic) and 43 per cent (voting rights) in Vimpelcom Ltd, operating in 17 markets

Page 3: Telenor Group Q1 2014 results

More than 172 million consolidated mobile subscriptions, Q1 2014

• Mobile operations in 13 markets in Norway, Europe and Asia

• A voting stake of 43 per cent (economic stake 33 per cent) in VimpelCom Ltd. with 215 mill. mobile subscriptions in 17 markets

• Among the top performers on Dow Jones Sustainability Indexes

• Revenues 2013: NOK 104 bn

Telenor Group

Revenue distribution

23%

24%

44%

6%2%

NorwayEurope excl NorwayAsiaBroadcastOther

Norway

Sweden

Denmark

Bulgaria

Hungary

Montenegro & Serbia

Bangladesh

India

Pakistan

Thailand

Malaysia

3.2

2.4

1.8

3.9

3.2

3.5

58.7

30.5

35.2

28.2

10.8

Norway

Serbia

Montenegro

Bangladesh

India

Pakistan

Thailand

Malaysia

Sweden

Denmark

Hungary

Bulgaria Myanmar

Page 4: Telenor Group Q1 2014 results

Subscription growth – consolidated companies

2007 2008 2009 2010 2011 2012 2013 pr. Q1 2014

0

20

40

60

80

100

120

140

160

180

200

5270

8091

120

147

166 172

No. of mobile subscriptions world wide, in millions

Page 5: Telenor Group Q1 2014 results

THE STRATEGY

Page 6: Telenor Group Q1 2014 results

2014-2016 Strategic ambitions

Internet for All Loved by Customers Efficient Operations

Passionate employees

Impact Societies

ST

RA

TE

GY

EN

AB

LE

RS

Page 7: Telenor Group Q1 2014 results

Strong industry and company rationale for the 2014-2016 Strategic ambitions

Internet for All Loved by Customers Efficient Operations

ST

RA

TE

GY

Passionate employees

Impact Societies

EN

AB

LE

RS

Need for new skills and more customer orientation

Playing an increasingly important role in the societies

Hitting and monetizing the next growth curve

Competing for the same customers in saturating markets

Improving customer experience and providing affordable services

Page 8: Telenor Group Q1 2014 results

INTERNET FOR ALL

There is great opportunity in providing people with affordable internet connectivity

Stimulate usage

Monetize

Enable use

2

3

1

In addition we will build positions in new service areas with attractive stand-alone revenues, like Financial Services, M2M, etc.

Page 9: Telenor Group Q1 2014 results

CORPORATERESPONSIBLITY

Page 10: Telenor Group Q1 2014 results

Internet• A 10 pt increase in Internet penetration can create:

• 3-10% productivity increase• 1% increase in new business creation

Mobile access• Increased mobile penetration can contribute to

faster economic growth• Mobile phones can improve access to social

services – e.g. health and education

Financial Services• Two billion unbanked mobile users could be served

by mobile financial services (MFS)• MFS can help families overcome income

uncertainty and financial shocks

Over 2.5B adults (~72%) in

developing world are unbanked

Almost 2.5B people in developing world have mobile phones

Up to 2Bunbanked mobile

phone users

+10 pp

+1.2 pp

(K)

* Source: Telenor/Deloitte/Boston Consulting Group

Potential job creation from Internet adoption

Mobile health services• Can reduce maternal mortality by up to 30%• Doctors can treat twice as many rural patients per

doctor • Data collection costs can be reduced by 25%

-30%

Potential decrease in maternal mortality from mHealth adoption

As Is mHealth

Access to Communications

Enabling services

The communications opportunity

Page 11: Telenor Group Q1 2014 results

Telenor Group on Dow Jones Sustainability Indexes (DJSI) for the 11th year running

2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

Page 12: Telenor Group Q1 2014 results

THE TELENOR WAY

Page 13: Telenor Group Q1 2014 results

The Telenor Way

• Our Codes of Conduct set a high ethical standard across all companies

Strong on Ethics

• Our Vision, Mission and Values communicate the importance of customer focus

Customer centric

• The Leadership Expectations stress empowerment and passion as main influencing styles

Empowering leadership

Page 14: Telenor Group Q1 2014 results

Empower societiesWe provide the power of digital communication, enabling everyone to improve their lives, build societies and secure a better future for all.

Our vision to empower societies is a clear call to action. We bring vital infrastructure, new services and products that stimulate progress, change and improvement.

Our Vision is a picture of what we aim to achieve through our work. It sets the direction for what we do.

Our Vision

Page 15: Telenor Group Q1 2014 results

We’re here to help our customersWe exist to help our customers get the full benefit of being connected. Our success is measured by how passionately they promote us.

Our Mission

Page 16: Telenor Group Q1 2014 results

The Values are a guide for our everyday work.

They describe how we should serve our customers and work together as colleagues.

Make it easy

Keep promises

Be inspiring

Be respectful

The Company Values