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Telenor Group Q1 2014 financial results
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THIS IS THE TELENOR GROUP
1
Among the major mobile operators in the world More than 172 million mobile subscriptions
36 million active mobile data users33 000 employees
Present in markets with 1.3 billion people
Telenor Group holds an owning stake of 33 percent (economic) and 43 per cent (voting rights) in Vimpelcom Ltd, operating in 17 markets
More than 172 million consolidated mobile subscriptions, Q1 2014
• Mobile operations in 13 markets in Norway, Europe and Asia
• A voting stake of 43 per cent (economic stake 33 per cent) in VimpelCom Ltd. with 215 mill. mobile subscriptions in 17 markets
• Among the top performers on Dow Jones Sustainability Indexes
• Revenues 2013: NOK 104 bn
Telenor Group
Revenue distribution
23%
24%
44%
6%2%
NorwayEurope excl NorwayAsiaBroadcastOther
Norway
Sweden
Denmark
Bulgaria
Hungary
Montenegro & Serbia
Bangladesh
India
Pakistan
Thailand
Malaysia
3.2
2.4
1.8
3.9
3.2
3.5
58.7
30.5
35.2
28.2
10.8
Norway
Serbia
Montenegro
Bangladesh
India
Pakistan
Thailand
Malaysia
Sweden
Denmark
Hungary
Bulgaria Myanmar
Subscription growth – consolidated companies
2007 2008 2009 2010 2011 2012 2013 pr. Q1 2014
0
20
40
60
80
100
120
140
160
180
200
5270
8091
120
147
166 172
No. of mobile subscriptions world wide, in millions
THE STRATEGY
2014-2016 Strategic ambitions
Internet for All Loved by Customers Efficient Operations
Passionate employees
Impact Societies
ST
RA
TE
GY
EN
AB
LE
RS
Strong industry and company rationale for the 2014-2016 Strategic ambitions
Internet for All Loved by Customers Efficient Operations
ST
RA
TE
GY
Passionate employees
Impact Societies
EN
AB
LE
RS
Need for new skills and more customer orientation
Playing an increasingly important role in the societies
Hitting and monetizing the next growth curve
Competing for the same customers in saturating markets
Improving customer experience and providing affordable services
INTERNET FOR ALL
There is great opportunity in providing people with affordable internet connectivity
Stimulate usage
Monetize
Enable use
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3
1
In addition we will build positions in new service areas with attractive stand-alone revenues, like Financial Services, M2M, etc.
CORPORATERESPONSIBLITY
Internet• A 10 pt increase in Internet penetration can create:
• 3-10% productivity increase• 1% increase in new business creation
Mobile access• Increased mobile penetration can contribute to
faster economic growth• Mobile phones can improve access to social
services – e.g. health and education
Financial Services• Two billion unbanked mobile users could be served
by mobile financial services (MFS)• MFS can help families overcome income
uncertainty and financial shocks
Over 2.5B adults (~72%) in
developing world are unbanked
Almost 2.5B people in developing world have mobile phones
Up to 2Bunbanked mobile
phone users
+10 pp
+1.2 pp
(K)
* Source: Telenor/Deloitte/Boston Consulting Group
Potential job creation from Internet adoption
Mobile health services• Can reduce maternal mortality by up to 30%• Doctors can treat twice as many rural patients per
doctor • Data collection costs can be reduced by 25%
-30%
Potential decrease in maternal mortality from mHealth adoption
As Is mHealth
Access to Communications
Enabling services
The communications opportunity
Telenor Group on Dow Jones Sustainability Indexes (DJSI) for the 11th year running
2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013
THE TELENOR WAY
The Telenor Way
• Our Codes of Conduct set a high ethical standard across all companies
Strong on Ethics
• Our Vision, Mission and Values communicate the importance of customer focus
Customer centric
• The Leadership Expectations stress empowerment and passion as main influencing styles
Empowering leadership
Empower societiesWe provide the power of digital communication, enabling everyone to improve their lives, build societies and secure a better future for all.
Our vision to empower societies is a clear call to action. We bring vital infrastructure, new services and products that stimulate progress, change and improvement.
Our Vision is a picture of what we aim to achieve through our work. It sets the direction for what we do.
Our Vision
We’re here to help our customersWe exist to help our customers get the full benefit of being connected. Our success is measured by how passionately they promote us.
Our Mission
The Values are a guide for our everyday work.
They describe how we should serve our customers and work together as colleagues.
Make it easy
Keep promises
Be inspiring
Be respectful
The Company Values