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May 15th MNA Lansing Offices
Citation preview
Mark Shawmark@npowermichigan
.org
Tech Essentials
www.slideshare.net/NPowerMichigan/
Technology & Today’s
Nonprofit
“IT accounts, on average,for nearly 7% of a company's
operating expenses.”
Source: “More Bang for the IT Buck,” McKinsey Quarterly, 2003 Number 2.
Technology Budget
Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
<=20 staff >20 staff
43% 60%
http://nptechsurvey.wordpress.com/
83% of nonprofitsspend less than 4%
of their budgeton technology.
Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
Technology Plan
Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
<=20 staff >20 staff
32% 71%
Source: NTEN 2006 Nonprofit IT Staffing Survey Report.
www.nten.org/research
Technology Planning
22% of nonprofitshave a technology
committee.
Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
Who should be on yourTech Committee?
http://www.techsoup.org/learningcenter/
By Joni Podolsky Edited By Holly RossKatrin VerclasAlison Levine
http://www.icthub.org.uk/publications/#management
ICT (Information and Communication Technology)
Technology Strategy and Planning Process
PreliminaryAssessment• Inventory• Staff skills
assessment• Current and prior
year IT operating costs
• Initial list of potential projects
• Any additional relevant background materials (e.g., technology usage policies)
Meeting 1: Envision1. Ensure agreement on I.T. “Current Reality”2. Identify processes for obtaining additional information needed
Meeting 3: Prioritize II• Select strategy and
sequence• Detailed review of
resources required
Project Prioritization• Identify and
categorize projects• Research high-level
details on alternative solutions
Meeting 2: Prioritize IClassify projects into categories, e.g.- “Quick wins”- Strategically essential- Need more info
Identify Implementation Sequence and Resources• Draft implementation
plan• Select resources
(internal vs. external, build vs. buy)
• Define RFI/RFP processes
Detailed Implementation Planning• Cost details• Assign specific
responsibilities• Timetable• Identify key
issues/risks
Meeting 4: Act• Finalize plan• Implementation
kickoff• Identify
circumstances required for committee to reconvene
Tech Checklist
1. Computer
2. Internet infrastructure (security, backup)
3. Printing and Imaging
4. Training
5. Voice communications infrastructure
6. Basic software (documents, accounting)
7. Collaboration systems
8. Database(s)
9. Website and storytelling
http://nptechguide.pbwiki.com/
Computer
1 2 3 4 5
Purchase Plan #1 The “Bulk” Approach
1 2 3 4 5
Purchase Plan #2 Plan for 20% each year
16% <1 year37% 1-3 years33% 3-5 years
Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
$800+1-year warranty5-year life
$1,300+3-year warranty3-year life
www.dell.com :Mini 9 (left), Optiplex 360 (middle), Dell E6400 (right)
$400+1-year warranty3-year life
Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
89% 4%
Internet &Infrastructure
Standard DSL download speed (1.5 Mbps)
Standard DSL upload speed (384 kbps)
T1 Line (1.5 Mbps)download & upload
“symmetrical”
Standard Cable download speed (6 Mbps)
Standard DSL upload speed (1.5 Mbps)
“Cloud Computing”
Printing &Imaging
Laser3-5 cents
Inkjet10-35 cents
Networkedcopier
<2 cents
Colorlaser
7-9 centsSource: http://www.jeffersondavis.k12.ms.us/Departments/InformationTechnology/FAQs/tabid/72/Default.aspxaccessed on 8/9/2007.
2 Ways to Save!
#1 Laser over Inkjet
#2 Shared over Dedicated
Print Servers..Workgroup Printers..
www.tinyurl.com
Training &Support
Office.Microsoft.com/help
29%<Contract on an as-needed basis25%In-house MIS staff22%Tech support w/1 or more providers13%No formal approach to IT support9% Volunteers to our agency2% Friends and family of staff
Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
By Sue Bennett
By Mark Shaw
Voice
www.FreeConferenceCall.com
http://voice.google.com
www.qipit.com
OfficeSoftware
Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
49% 19%
Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
53% 8%
www.google.com/nonprofits/
CollaborationSystems
Left: HP Mediasmart Home Server EX485, including 750Gb hard drive, $600. Right: NAS Device (Synology Disk Station 207+, $340) plus 2 hard drives (Seagate Barracuda 7200rpm, 500Gb, $130 x 2).
+
www.jungledisk.com
Workspace.officelive.com
www.MeetingWizard.com
www.dimdim.com
http://tinyurl.com/9dznct
www.mycommittee.com
DesktopLaptop
Smartphone
Web
www.sherweb.com
www.twitter.com/awolber
www.yammer.com
Databases
Financials DonorManagement
Programs(Clients,
Volunteers)
53%
“Other”
Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
23%
41%
Web data
2005
Data
DataData
One internal
databaseWeb data
2006 Plan
Auto-sync
One web database
Cloud option
ConsolidateConnectWeb-enable
List functional requirements (3 meetings, 1 hour each)
Identify options (up to 4 hours per participant)
Discuss alternatives; narrow list of options (2 meetings)
Get product details
Vendor demos
Calls to real users
User visits
Decision
SalesForce provides an online database solution to nonprofits
with 10 or fewer users free
http://www.salesforcefoundation.org
Estimating Costs
Source: www.aicpa.org/pubs/jofa/sep2003/johnston.htm, accessed 6/5/2006
Initial price Time to implement
Cost of implementation
Entry level $100 - $2.5k Up to 2 months
5 times initial price
Small / medium business
$5k - $40k Up to 6 months
1 times the initial price
Small / medium enterprise
$10k - $250k Up to 18 months
2 times the initial price tag
Enterprise resource planning
$250k - $50 million
Up to 36 months
1-5 times the initial price tag
1 2 3 4 5
Budget for maintenance of major systems software (database, accounting, CRM) at 20% of initial purchase price
www.WildApricot.com
Website& Storytelling Tools
If you have a website…
1. You should be able to edit your website from any browser.
2. Your website should have the ability for online donations.
Online Donations
NetworkForGood.org’s Basic DonateNow• Register for free
• 4.75% fee of online donations
• One-time or reoccurring donations
http://tinyurl.com/ar5gqu
https://www.paypal.com/nonprofits
www.wordpress.com
http://www.nonprofittechblog.org/how-tos
http://www.dreamhost.com/hosting-nonprofit.html
http://analytics.google.com/
Photo source: Canon.com (PowerShot SD880) and www.Dell.com (MP1409x).
70%
Data Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
59%
Used in some capacity by NPO’s
http://tinyurl.com/2o4kkh
www.youtube.com/nonprofits
www.WeAreMedia.org
www.delicious.com/NPowerMichigan/