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World®’16
TechTalk:CotyTransformsfromEventManagementtoServiceOperationsManagement
DanEllsweig – EnterpriseManagementArchitect– Coty
DO4T41T
DEVOPS– AGILEOPERATIONS
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Thecontentprovidedinthis CAWorld2016presentationisintendedforinformationalpurposesonlyanddoesnotformanytypeofwarranty. The informationprovidedbyaCApartnerand/orCAcustomerhasnotbeenreviewedforaccuracybyCA.
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Abstract
Joinaroundtable,openconversationonhowCotyusesCAServiceOperationsInsight,CAApplicationPerformanceManagement(CAAPM),CASpectrum®,CAPerformanceManagement,CANetworkFlowAnalysis,andCAUnifiedCommunicationsMonitortomovefromeventmanagementtoaserviceoperationsmanagementmodel.
DanEllsweigCoty,EnterpriseManagementArchitect
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DanEllsweig
Senior-levelengineerwithadistinguished20-yearcareerleadingthearchitecturaldesign,
deployment,integrationandsupportofenterprisesolutionsalignedwithevolvingbusiness,financial
andmarketdemandsglobally
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AboutCoty
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AboutCoty
Cotyhasaniconicportfolioofmorethan77brandsacrossfragrances,colorcosmetics,haircare,bodycareandskincare
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EnterpriseManagementatCoty
§ EvolutionofCoty
§ Evolvinginfrastructure
§ Cotyapproachonmonitoring
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CotyProductionEMSEnvironmentCAServiceOperations
Insight
RedwoodVendor-
specificSNMPtraps
CAASM
MultipleCAtoolsfeedingPerformance
Center
CAUnifiedInfrastructureManagement CAAPM SAPSolution
Manager
RemedyForceAtriumCMDB
Dist ServersLinux,WIN,DB,vCenter,
AS400
SANApplicationsSAP,Backup
JobControl,UPS/DC
GLBLNetInfrastructure,Netflow/Syslog,Voice/Video,
Exchange/AD,Lync
CustomerExperienceMonitors
AWS,MS365
WhatWeBuilt
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ProposedCAServiceOperationsInsightProdEnvironment
CAServiceOperationsInsight
connectors – CAUIM,CAAPM,GenericSNMP
CAServiceOperationsInsightStore50G
CAServiceOperationsInsightmanager
SQLServerMSSql2008R2
CAServiceOperationsInsightUIUserPortal
DashboardsOn-DemandReports
Mail-OutsAnalytics
EMCstorageRemedyticketing/CMDB
MultipleCAtoolsfeedingPerformance
Center
CAUIM,OracleMSSQL
CAAPM
SAPSolutionManager Redwood
CAServiceOperationsInsight
reportingserver
CAServiceOperationsInsight
connector–CASpectrum®
CAServiceOperationsInsight
connecters–Redwood,
RemedyForce
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GlobalInfrastructure
Fault/Perf:CASpectrum/CAPerformanceManagement
CANetworkFlowAnalysisharvester
Win2008R2
CAPerformanceManagementVertica
database
CAPerformanceManagementdata
aggregator
RHEL6.x
PerformanceCenter
RHEL 6.0
CAPerformanceManagementdatarepository
RHEL6.0
CASpectrum®OneClick
CAPerformanceManagementdata
collector
RHEL6.x
CASpectrum®
RHEL6.x
CAUnifiedCommunication
Monitor
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FutureofCoty
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Thankyou.
Stayconnectedatcommunities.ca.com
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DevOps– AgileOps
FormoreinformationonDevOps– AgileOps,pleasevisit:http://cainc.to/wYXSg6
