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www.taxiwise.co
www.taxiwise.co
TAXIWISE
TAXIWISEThe smartest way to get a taxi
The Smartest Way to Get a Taxi
Taxiwise
Problem worth solving
Although taxis are plentiful in Hong Kong, there are times where it is difficult to get one for various reasons: peak hours, no taxis driving by, cannot speak English, distance too close or simply do not stop to pick up passengers.
Taxiwise
Problem worth solving
Taxiwise
The long queue at Time Square in Causeway Bay, one of the business place in Hong Kong. What is missing from this picture?
Yes… taxis. This is not just a rare occurrence but happens often in various parts of Hong Kong.
Hong Kong has a taxi problem. We solve that.
But to solve that, we needed to get more information from…
Taxiwise
The taxi drivers!
To figure out the state of Hong Kong’s taxi problem, we had to go to the source and figure out how they live, what goes on in their head and why is there such a difference in service levels from one driver to the next (what’s up with the 5-10 phones on the dashboard?)
Interviews
Our solutionTaxiwise is a service to connect taxi passengers with taxi drivers to achieve a more personal, efficient and trusted relationship for getting transport around.
The service is in the form of an application (iOS and Android) and a web portal. Each passenger and each driver will need to download the Taxiwise App while venues such as hotel concierge, convention centers, service apartments etc… have access to a web booking portal created for them. Customers who stay at these venues will not have to download the app but book directly from the venue. Taxiwise
Passenger app
PRO197
Passenger App Benefits and Features
Taxiwise
The passenger app is a simple booking form which includes the following features:• Address auto-fill• Places auto-fill (includes the address automatically)• Booking in advance for the following day• Customized time and place• Note section for detailed direction on pickup destination• Analytics of users data; time, departure, destination• Ability to call your confirmed driver• Tipping (Version 2)• Driver ranking (Version 2)• Alert button for emergency (Version 2)• Share ride information to other social media sites (Version 2)
Driver app
Driver App Benefits and Features
Taxiwise
Taxi drivers must download and install the app and register as a taxi driver. Upon registration, our Operations Director will call to confirm and at times meet face-to-face to verify their identity and taxi license number. • License plate verification• Translation of addresses• Filtered location to four districts: Hong Kong Island, Kowloon, New
Territories, Airport• Time countdown on accepted orders by days/hours/minutes• Order cancellation• Departure and destination points in map• Shift scheduling: night, day, all• Change of taxi plate and car• Can accept broadcasted messages from venues• GPS functionality (Version 2)• Passenger ranking (Version 2)• Real-time passenger pickup points on map (Version 2)
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Web Interface
Web App Benefits and Features
Taxiwise
Venues such as hotel concierge and others will have access to their own web app which functions exactly like the passenger app. It was built for easy typing and booking. The web app can be used to book completely without needing to use the mouse.
Venue accounts are created by Taxiwise team whereas passengers have their own account. One cannot have a venue account on the passenger app. • Creation of venue credentials• Run analytics and reports at end of week/month• Get information on most popular ride destinations and time• Cancel booking through web portal• Broadcast messages to taxi drivers (Version 2)• Language translation• Same features as passenger app
Target market
Taxiwise
prospects2M
Market
size:
MICE
$200M
We intent to launch in several steps and targeting multiple segments before focusing on the general public.
Our first segmentation are the people who come into Hong Kong for Meetings, Incentives, Conference and Exhibitions. These people who visit Hong Kong several times a year are the ones who need the service and are power taxi users often needing a driver multiple times a day.
Target market
Taxiwise
Wanchai Convention Center often has long queue of people but no taxis.
This target is peculiar and interesting to us. It may look small in comparison to targeting the general public but every leading city in the world has a leading convention center who host hundreds of events per year. Hong Kong is just but a small fraction.
For these business travelers, all expenses are counted as Business Expense…
Revenue Stream
Taxiwise
This target is peculiar and interesting to us. It may look small in comparison to targeting the general public but every leading city in the world has a leading convention center who host hundreds of events per year. Hong Kong is just but a small fraction.
For these business travelers, all expenses are counted as Business Expense…
We charge 10HKD per successful booking.
That is basically $1.2 USD, 1 Euro, 80 British Pence. For these business travelers, the cost does not register. Put yourself in their shoes, would you mind paying 1 Euro in Paris to get a cab?
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6750000Revenue vs driver sign ups 2014-2016
Pink = driversBlue = revenue
UberTaxiHero EasyTaxi HK Taxi
Expat Focus
Booking for Venues
Language Translation
Address Auto-fill
Advance Booking
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Taxiwise compared to others
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Competitors How our solution is better
TaxiHero Solution tailored to both drivers and expat passengers
EasyHero We are not a one-size fits all market approach
HK Taxi Our app is in English. We target non-Chinese speakers
Uber
We are not a vehicle and driver on call service. We do not make money on fares (not at this moment, its illegal) and do not provide executive service.
Competitive landscape
Taxiwise
Funding needed
Taxiwise
We are seeking $500,000 USD Investment and angel round
Sales channels
Venues, hotels, concierge, shopping malls, service apartments, TouchMedia
Taxiwise
Marketing activities
Online media, newspaper interviews, social and viral videos, word of mouth, online expat forum, local expat communityTaxiwise
Date Milestone
December 12, 2013 Passenger app on the Google Play
January 2, 2014 iOS passenger app on the App Store
Milestones
Taxiwise
Team and key roles
Taxiwise
Jean-Marc Ly Lawrence Tse Truong Lam
Marketing & Communication
Business Development & Operations
Product &User Experience
Silicon Valley Hong Kong Silicon Valley
Felix Lam James Giancotti Steve Forte
Managing Director at Red Chapel Advisors, member of TiE Hong Kong, Insight Robotics, Makible. Studied at Australian Graduate School of Management
Partner at Excitin, Makible. Worked at Goldman Sachs, UNAIC, JP Morgan. Studied at La Trobe University. Legal advisor.
CSO at Telerik, director at AcceleratorHK, Scrum Alliance. Worked at Triton Works, Corzen. Founded Zagat (acquired by Google)Studied at London School of Economics and Political Science
Board of Advisors
Taxiwise
Partners and resources
Taxiwise
• 3-month incubation• US & HK advisor
network• $15,000 USD seed
• 18-months office space• Business Support• Business & Advisor network • Up to 300K HKD reimbursement
• Investor & Partner• Exclusive taxi app partner• Airtime promotion• Access to 3,000+ taxis• Future expansion partner
www.taxiwise.co
www.taxiwise.co
TAXIWISE
TAXIWISE
The smartest way to get a taxiThe smartest way to get a taxi