TAS miSecureMessages

presentation forpresentation for

HealthcareHealthcare

AMTELCO is the trusted supplier of Communications Applications and Software Solutions to Call Centers in all vertical markets, as well as System Developers, for over 36 years. We are well known across the planet for our innovative ideas, patents, integration capabilities, and call center solutions.

Today, AMTELCO is in all 50 of the United States and in more than 40 other countries either operating a solution locally or from our cloud-based infrastructure. Millions of telephone calls, text messages, secure communications a day are instantly and accurately processed by AMTELCO software throughout the world.

AMTELCO Call CenterAMTELCO Call CenterSolutionsSolutions

Smartphones and TabletsSmartphones and Tablets

Smartphones and tablets have outpaced and replaced all other technology for communications.

Their technical capabilities grow exponentially each day.

The market's priority is meeting the demand of the people: to use smartphones and tablets for all purposes.

Connecting by CommunicatingConnecting by Communicating

Doctors and medical staff need to communicate with each other constantly.

miSecureMessages lets them:

Increase and enhance the amount of information shared, and decrease response time.

Keep your medical staff in touch and informed at all times...

Shhh...Shhh...

...with quiet, immediate

communications,

improving patient

satisfaction.

Eliminate overhead pages!

But what about HIPAA?But what about HIPAA?

The Department of Health and Human Services and the Office of Civil Rights are having healthcare organizations audited at random for HIPAA and HITECH compliance.

Penalties are civil (potentially millions of dollars) and criminal.

It's more important than ever to communicate securely.

HIPAA & HITECHHIPAA & HITECH45 C.F.R. § 164.306(a) “The Security Rule requires covered entities to maintain reasonable and appropriate administrative, technical, and physical safeguards for protecting e-PHI.

Specifically, covered entities must:1. Ensure the confidentiality, integrity, and availability of all e-PHI they create, receive, maintain or transmit;2. Identify and protect against reasonably anticipated threats to the security or integrity of the information;3. Protect against reasonably anticipated, impermissible uses or disclosures; and4. Ensure compliance by their workforce.”

164.312(a)(2)(iv) “Implement a mechanism to encrypt and decrypt electronic protected health information.”

http://www.hhs.gov/ocr/privacy/hipaa/understanding/srsummary.html

The Best Communication SolutionThe Best Communication Solution

Compared to pagers, e-mail, and SMS, miSecureMessages gives you the best communication solution with:

true Security

incredible Speed

dependable Reliability

advanced Features

Fully complies with HIPAA & HITECH standards: does not use SMS, does not store information on devices, and uses end-to-end encryption.

pagers

e-mail

SMS

Why do you need miSecureMessages?Why do you need miSecureMessages?

• To secure Patient Health Information (PHI) to meet HIPAA and HITECH regulations

• To quickly send large amounts of information

• For efficient and secure two-way communications

• To consolidate your devices – hospital-wide pager replacement!

Send encrypted messages to:Send encrypted messages to:

Android™ Apple® iPad® iPhone® iPod touch® BlackBerry®

Send miSecureMessages:Send miSecureMessages:

• From your secure Browser-based Directory

• From the Oncall schedule – ensuring you contact the correct personnel!

• From Device-to-Device

• To an Individual, or to a Group

miSecureMessages Features:miSecureMessages Features:

• Send an Unlimited Number of Messages

• Send an Unlimited Number of Characters per Message

• No text or SMS plan needed

• A separate Inbox from your text and e-mail messages


• Persistent alerts – alerting you until you acknowledge the message

• Priority Messages – ensuring you see the most important messages first

• Fast Responses – it's easy to quickly send a secure reply

• Choose from Customizable Default Responses, or send your own Custom Reply


Real-time updating of messages and replies, with time-stamps for each message event.

Message receipts with time-stamps for:

•Message Sent

•Message Delivered

•Message Read

•Message Replies

Reply with one of your default

responses...

or send your own

custom reply!

miSecureMessages is Available As:miSecureMessages is Available As:• A Secure Cloud-based Solution

Also Available As:Also Available As:• An On-site Solution

On-call IntegrationOn-call Integration

Integrate to our on-call solution to:

-view real-time on-call schedules

-send secure messages to on-call staff

-change your on-call status

...all from within the miSecureMessages app!

On-call AssignmentsOn-call Assignments

View Personal On-call Assignments On-the-go!

On-call assignments can also be synced to users' major electronic calendars, including the iPhone and Android calendar apps.

On-call E-mail Reminders

E-mail reminders can be automatically sent to on-call staff, reminding them of their upcoming shifts.

Intelligent Series Intelligent Series Web On-call: SchedulingWeb On-call: Scheduling

On-call scheduling is made incredibly easy!

Intelligent Series Intelligent Series Web On-call: RosterWeb On-call: Roster

Staff can easily contact the on-call personnel from the web roster.

Intelligent Series Intelligent Series Web Scripting: Group DispatchWeb Scripting: Group Dispatch

Our customized web scripts simplify individual and group message dispatching for all types of situations.

Web Scripts pull in real-time schedule and contact information, including escalation requirements - ensuring that you are contacting the right people at the right time!

Thank You!Thank You!

AMTELCO is the trusted supplier of Communications Applications and Software Solutions to Call Centers in all vertical markets, as well as System Developers, for over 36 years. We are well known across the planet for our innovative ideas, patents, integration capabilities, and call center solutions.

Today, AMTELCO is in all 50 of the United States and in more than 40 other countries either operating a solution locally or from our cloud-based infrastructure. Millions of telephone calls, text messages, secure communications a day are instantly and accurately processed by AMTELCO software throughout the world.

4800 Curtin Drive ∙ McFarland WI 53558 ∙ (800) 356-9148 ∙ (608) 838-4194 FAX (608) 838-8367 ∙ www.amtelco.com ∙ [email protected]

Technology

TAS miSecureMessages