1. Taking your intranet from local to global6 key lessons and learningsMay 2013

2. About us who is Parsons Brinckerhoff? 3. Global consulting firm Founded in New York in 1885 Public and private clients 14,000 staff globally approx 2000 in Australia NewZealand A mixed staff profile (office and site based) Parent company Balfour Beatty plcAbout Parsons Brinckerhoff 4. About Me4 5. Collaboration Systems Leader My role Where I fit inAbout Me5 6. Things Ive done this year that have scared me: An open water swim Jumped out of a plane Spoken at a conference..About Me contd6? 7. Intranets at Parsons BrinckerhoffAbout Parsons Brinckerhoff 8. Where we startedThe sordid historyWho the key players wereThe journey to now (evolution)Intranets at Parsons Brinckerhoff8 9. Our Intranet history IT owned the intranet SharePoint 2003 to 2007 Lacked consistentnavigation, branding orgovernance9 10. Our Intranet history10 11. Toward the future New operatingcompany in 2010 A portal with multipleentry points Culture change Purchase by BalfourBeatty11 12. Toward the future12 13. Present day global 360 New intranet for allemployees Separate team sites Common navigationand branding acrossglobe13 14. Present day14 15. The key lessons15 16. Key Lesson #1Bring people with you 17. Engage people with what could be Set a vision# 1 Bring people with you 18. Whats in it for me? Recruit a charismatic champion#1 Bring people with you18 19. Key Lesson #2:Participation > Governance19 20. Participation may be greater than governance* If you build it, they wont come Tiered governance, based on content Its everyones intranet#2 Participation > Governance20 21. When participation goes bad The upside of participation Reuse, recycle, rejoice!#2 Participation > Governance21 22. Key Lesson #3Hold their hands AND teach them to fish22 23. Dont be a publishing house Knowledge breeds champions#3 Hold their hands & teach them to fish23 24. Keep training short and sweet Be available, but maintain your mystique#3 Hold their hands & teach them to fish24 25. Key Lesson #4Maintain cultural awareness, but dont be afraid ofit25 26. Find the hidden power structures Organisational culture Watch for duplication not just online#4 Maintain cultural awareness26 27. The flip side of integration Dont be afraid of the sacred cows Use organisational change to your advantage#4 Maintain cultural awareness27 28. Key Lesson #5Know your stuffand your people28 29. Understand your environment Know when to tap out Get the technical team on board#5 Know your stuff and your people29 30. Key Lesson #6Dont be afraid to ask for help30 31. One person cant do it all Recruit help!#6 Dont be afraid to ask for help31 32. Bring people with you Encourage participation first Teach staff to be self sufficient Be aware of your culture, but not bound by it Know your stuff, and your people Ask for helpRecap32 33. 33Twitter: @bridiemarieLinkedIn: Bridie SampsonEmail: bsampson@pb.com.auContact Me