Patrice Crutel

Engagement Director –

Communications & Energy/Utilities

14-15th November 2017

CPaaS Solutions:

The DNA of Service Innovation

2TADS Summit 2017 | November 2017 © 2017 Capgemini. All rights reserved.

Agenda

Capgemini in a nutshell

Evolution of the Communication

Towards a Network Layered Architecture

CPaaS architecture for xNO and utilities

3TADS Summit 2017 | November 2017 © 2017 Capgemini. All rights reserved.

01

02

03

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Capgemini in a nutshell

Our vision of the evolution of the Communication

Towards a Network Layered

Architecture

CPaaS for xNO and Untilities

Contents

4TADS Summit - Lisbon | Novembre 2017 © 2017 Capgemini. All rights reserved.

Almost 12,5 € Billion of Revenues and 190.000 employees over 40 countries & an Organization to bring the best services across industries

5TADS Summit 2017 | November 2017 © 2017 Capgemini. All rights reserved.

01

02

03

04

Capgemini in a nutshell

Our vision of the evolution of the Communication

Towards a Network Layered

Architecture

CPaaS for xNO and Untilities

Contents

6TADS Summit - Lisbon | Novembre 2017 © 2017 Capgemini. All rights reserved.

Our vision of the evolution of Communication

Vizual content becomes the means of Communication• Discover capabilities

• Video Sharing

• Video Services

Messaging service becomes a Data application• Enhanced messaging service (Group Chat, Content Share…)

• Pre/PostCall

• Boosted by Google

Multi-Device• Anyone, Any Device, Any Time, Anywhere

• Multi-Ringing, Transfer of Sessions

• CPM

Open to Innovation• API for Third party developers

Real time Communication on the Web• webRTC Click2All…

• Web Conferencing, Web SVI

All IP Architecture • Evolution of Legacy NGN towards IMS

• MMTEL + VAS services

2G 3G4G

Value

Added

Services

Multi

Number

Voice (VoLTE/VoWifi) becomes an Application on

top of Data• QoS guaranteed

IMS

EPC

Fraud

Video- Voice

Mail Server

(VVMS)

Discover

Capability

Video

Sharing

Ringback

Video

IP Messaging

SMS

OneNumber

per

usage type

CPM CAB

Entitlement

Unified Team Communication• Push To X (X= Voice/Video/Content…)

• Private LTE

Unified

Team

Comm.

4G

IoT

PF

BoT

API

eCommerce

AutomotiveeHealth

Education

GamingConferencing

RoboticEntreprise

Contact Center

7TADS Summit - Lisbon | Novembre 2017 © 2017 Capgemini. All rights reserved.

Unleashing new servicesbeyond MMTEL services

IMS

TAS(MMTEL AS)

Identity Presentation

Diversion / Transfer

Call Waiting

Conference

RingBackTone

ePC

Reachability

• Based on Presence

« Do Not Disturb »

• Based on Calendar

• Based on Location

Roaming

• Based on Calling

• Based on « Anonymous »

• Towards List of person(s)

Voicemail (App)

Social Network

(FB, Messenger…)

Diversion/Transfer

Unconditional/Conditional

Diversion to C-number or VMS

Conference3-PTY Voice Call

(Web)Conferencing

• Voice / Video

• Content Sharing

• Location

• IM between parties

Social

VOICE

SOCIAL

Pay4Me

API

To Smartphone with SIM

using MSISDN

To any Device even SIM-less

• AnyWhere / AnyTime

• Based on Media, Location,

Reachability

Any Device

Identity Presentation

Presentation MSISDN or not

Presentation Contact Details

& Goal of the call

VMS

Call Assistant

Security

SPAM / Fraud

8TADS Summit - Lisbon | Novembre 2017 © 2017 Capgemini. All rights reserved.

And taking into account evolution of PMR, GMS-R, DECT solutionsto LTE-Based Push-To-X solutions - combining them with IoT

Combination of IoT and Unified Team Communication (Push-To-X) technologies

unleash

innovative use cases, bringing more productivity, automation and efficiency

Business

or operational logicIOT dataUTC

communication

UTC server

UTC handset

Open API in UTC server or mobile application or applications

let business or operantional events to automatically trigger communication sessions

Insert « contextual UTC inside » a business application (whether mobile app or Web-based app)

Communication

services

Commercial xNO

Dedicated radio

Multimedia

Core

Command & Operation Center

Into the heart of Command Center, IoT data linked to UTC, could improve real-time monitoring of assets and reduce response time during emergency situation.

IoT platform

UTC serverLive stream

Tactical map

Live stream

Geoloc

Local Dispatcher

Dispatcher

OPERATION CENTER

Alert

Real time monitoring of fireman integrity

Automatic alert triggeringDynamic support group

Real-time geolocalisationor geofencing

Track equipment status

Alert

Improve intelof critical situations

Support Team

10TADS Summit 2017 | November 2017 © 2017 Capgemini. All rights reserved.

01

02

03

04

Capgemini in a nutshell

Our vision of the evolution of the Communication

Towards a Network Layered Architecture

CPaaS for xNO and Untilities

Contents

11TADS Summit - Lisbon | Novembre 2017 © 2017 Capgemini. All rights reserved.

Deployment models

Network Elements

CLIENT

Multi-tenant portal

Packet-

Multimedia

Core

Broadband access

Services

catalog

NETWORK PROVIDER

Business applications

CLIENT

Multi-tenant portal

Broadband access

Access

catalog

NETWORK PROVIDER

Business applications

Network elements

…as a Network Provider

service…as a Client commodity

CLIENT

Multi-tenant portal

Common Infrastructure

Broadband access

Network

catalog

NETWORK PROVIDER

Business applications

…as a service enabler

Services

Common Infrastructure

Network elements

Network Elements

1 0

0 1 01 0

0 1

0 1

1 1 0

1 0

0 1 01 0

0 1

0 1

1 1 0

Common Infrastructure

Packet-

Multimedia

Core

Common Infrastructure

Packet-

Multimedia

Core

Services

ServicesServices

catalog

Multi-tenant portal

Broadband access

12TADS Summit - Lisbon | Novembre 2017 © 2017 Capgemini. All rights reserved.

Towards a Network Layered Architecture (1/2)

Data Core« Everything over data »

IntercoOther Operators

NFVi

Web

Ap

pSo

ftP

ho

ne

IntercoWifi

web

OtherOperator

IPX

SubscriberMediaBilling Messaging

Services

BSSOSS

Infr

a

Co

mm

un

ica

tio

n

Se

rvic

es

Co

ntr

ol

Location Qos

WiFi

Communication Platform as a

Service (CPaaS)

Voice / Value-Added Services

Voice Mail, Media Server

Messaging

Policy & Control

Location

Control

Network Functions for

support of Signalling (SIP,

Diameter, SS7…), Media

(RTP…) and Security

(IPSec, TLS…)

Infrastructure

Support of Control and Service layers

Voice Services

MANO

API

Exposure of communication capabilities

13TADS Summit - Lisbon | Novembre 2017 © 2017 Capgemini. All rights reserved.

Towards a Network Layered Architecture (2/2)

IMS

Packet Core

SBC SBC

NFVi

Web

Ap

pSo

ftP

ho

ne

ePDGWiFi Access

webRTC GW

OtherOperator

IPX

TAS-SCCUTC

SDM

MRFIVR

VMSCall

Assistant

OCS

CCF PCRF IP-SMSMS-C

RCS

BSSOSS3PTY

Infr

a

Co

mm

un

ica

tio

n

Se

rvic

es

Co

ntr

ol

GMLCLRF

API GW

WiFi

Communication Platform as a

Service (CPaaS)

Voice / Value-Added Services

Voice Mail, Media Server

Messaging

Policy & Control

Location

Control

Network Functions for

support of Signalling (SIP,

Diameter, SS7…), Media

(RTP…) and Security

(IPSec, TLS…)

Infrastructure

Support of Control and Service layers

CPM

NAB

CentrexVPN

VAS

MANO

USSDGW

Services

Service Broker

Exposure of communication capabilities

14TADS Summit 2017 | November 2017 © 2017 Capgemini. All rights reserved.

01

02

03

04

Capgemini in a nutshell

Our vision of the evolution of the Communication

Towards a Network Layered

Architecture

CPaaS for xNO and Utilities

Contents

15TADS Summit - Lisbon | Novembre 2017 © 2017 Capgemini. All rights reserved.

CPaaS architecture for xNO and Utilities

Unified

Communication

ePDG

Packet Core Multimedia Core

VAS

LTE

Wifi

MRF Messaging

SDMCMS/CAB

UTC

IoT platform

Dispatcher

SupervisionOperation

Fleet

VMS

SBCwebRTC

Virtualization of core elements enables deeper integration of communication services (e.g.

IoT, M2M, Unified Team) with business applications

AnyOperator

16TADS Summit 2017 | November 2017 © 2017 Capgemini. All rights reserved.

01

02

03

04

Capgemini in a nutshell

Our vision of the evolution of the Communication

Towards a Network Layered

Architecture

CPaaS for xNO and Utilities

Contents

Our ecosystem of partners05

17TADS Summit - Lisbon | Novembre 2017 © 2017 Capgemini. All rights reserved.

A best of breed, virtualized, completely open architecture

with purely software-based components, with strong partners who have shifted to NFV.

Our identified ecosystem of partners

App Access

VoWifi

SBC

STP/DSC

WebRTC

Policy & Charging

Gateway

PCRF

Prov. GW

3rd PTY

Messaging TAS / VAS / API GWVMSB2B

ePC

Probes

Test Tools

Environment

OCS

Sub. Data Management

BSS

IMS

MCPTT

MRF

GPDRIoT

LTE

BOT

18© 2017 Capgemini. All rights reserved.

Questions ?

Presentation Title | Author | Date

With more than 190,000 people, Capgemini is present in over 40 countries and

celebrates its 50th Anniversary year in 2017. A global leader in consulting, technology

and outsourcing services, the Group reported 2016 global revenues of EUR 12.5 billion.

Together with its clients, Capgemini creates and delivers business, technology and

digital solutions that fit their needs, enabling them to achieve innovation and

competitiveness. A deeply multicultural organization, Capgemini has developed its own

way of working, the Collaborative Business Experience™, and draws on Rightshore®, its

worldwide delivery model.

About Capgemini

Learn more about us at

www.capgemini.com

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