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Tableau Drive A practical roadmap for scaling your analytic culture

Tableau drive a_new_methodology_for_enterprise_deployment

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Tableau Drive is a methodology for scaling out self-service analytics. Drive is based on best practices from successful enterprise deployments. The methodology relies on iterative, agile methods that are faster and more effective than traditional long-cycle deployment. A cornerstone of the approach is a new model of a partnership between business and IT.

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Page 1: Tableau drive a_new_methodology_for_enterprise_deployment

Tableau DriveA practical roadmap for scaling your analytic culture

Page 2: Tableau drive a_new_methodology_for_enterprise_deployment

Change isn’t coming. It’s here.

Business users demand self service…

The “perfect” data warehouse is a myth. Data is everywhere.

…wherever they are.

Databases Big Data Spreadsheets Application Data Cloud

Page 3: Tableau drive a_new_methodology_for_enterprise_deployment

The benefits of self-service analytics are clear.

But pure self-service does not scale. It requires programmatic support.

What programmatic support is necessary to scale self service without killing it?

Page 4: Tableau drive a_new_methodology_for_enterprise_deployment

The heart is the cycle of visual analysis

Visual analysis is a naturally iterative process.

Page 5: Tableau drive a_new_methodology_for_enterprise_deployment

How this breaks down at scale

• How do I get started?

• What happens if I get stuck?

• What data is available?

• Do I really need to learn a new tool?

• Why should I be first?

• What’s the benefit?

• How much time will this take?

• Is this important?

Page 6: Tableau drive a_new_methodology_for_enterprise_deployment

Red flag #1

We have tofinishour data warehouse

beforewe can do any analytics.

“ ”

Page 7: Tableau drive a_new_methodology_for_enterprise_deployment

We have self-serviceanalytics,

IT.so we don’t need

Red flag #2

Page 8: Tableau drive a_new_methodology_for_enterprise_deployment

The traditional waterfall deployment model…does not work for either Business or IT.

Business IT

Requirements Planning DevelopmentTest UserExperience Production Analytics

When IT develops reports:

Page 9: Tableau drive a_new_methodology_for_enterprise_deployment

Why waterfall failsIs this the red convertible you wanted?

Users don’t know what they want. Analysis is naturally iterative.

Page 10: Tableau drive a_new_methodology_for_enterprise_deployment

Keeping business closer to development improves quality, speed and flexibility. But it’s still a full time job.

Production Development

Planning

UserAcceptance

Test

Subject MatterExpertise

(requirements)

Agile improves waterfall

Page 11: Tableau drive a_new_methodology_for_enterprise_deployment

Self-servicedevelopmentcollapses phasesof the agile process, allowing real-time iteration.

Promotion toProduction

Development

Planning

User Acceptance Test

Subject MatterExpertise

(requirements)

Tableau can collapse Agile sprints to real time.

Page 12: Tableau drive a_new_methodology_for_enterprise_deployment

Applying agile to analytics

• People over processes and tools

• Working analytics over comprehensive

documentation

• Collaboration over requirements gathering

• Responding to change over following a plan

• Work in real time

Page 13: Tableau drive a_new_methodology_for_enterprise_deployment

What is Drive?

Tableau Drive is a business intelligence

deployment methodology that draws from agile

methods and is informed by the most

analytically-minded companies in the world. With

Tableau Drive, business and IT jointly own the

analytics platform. And there is the opportunity

to continuously evolve and grow, even at the

scale of an enterprise deployment.

Page 14: Tableau drive a_new_methodology_for_enterprise_deployment

Drive is a new approach to deployment

Discovery PrototypingFoundation

building

Scaling out

Page 15: Tableau drive a_new_methodology_for_enterprise_deployment

IT Role Business role

• Security• Data architecture• Scalability• Training• Center of Operations• Enablement intranet

• Creative analytic work

• Drive data acquisition

• Analytical collaboration

• Sharing expertise• Seeking help when

needed• Evangelism• Catalyze action

Enablement Execution

A partnership that works

Page 16: Tableau drive a_new_methodology_for_enterprise_deployment

Foundation: organizational• Defined roles & responsibilities• Center of Operations• Center of Evangelism• Executive sponsorship

• Scale-out roadmap• Project plan• Training materials & schedule• New user onboarding process• Evangelism activities• Office hours• Tableau days/ user groups• Viz of the week

Foundationbuilding

Page 17: Tableau drive a_new_methodology_for_enterprise_deployment

Foundation: technical• Sandbox and production environments• Governance & security policies• Intranet• Data dictionary• Enablement resources• Gallery• Collaboration

• Clean, managed & published data sources• Processes: promotion, escalation, scheduling,

licensing• Online help desk

Foundationbuilding

Page 18: Tableau drive a_new_methodology_for_enterprise_deployment

Great visualizations are the beginning not the

end of adoption. They are a part (but not all) of

analytic culture.

Big idea #1

Page 19: Tableau drive a_new_methodology_for_enterprise_deployment

Big idea #2Drive provides a plan that expands vision and

reduces risk in deploying enterprise-wide

analytics.

Page 20: Tableau drive a_new_methodology_for_enterprise_deployment

Big idea #3The platform supports an ecosystem: intranet,

training, workflow, automation, collaboration, and

so on.

Page 21: Tableau drive a_new_methodology_for_enterprise_deployment

Business owns the creative and analytical work.

Big idea #4

Page 22: Tableau drive a_new_methodology_for_enterprise_deployment

IT is empowered to do what they do best, better.

Big idea #5

Page 23: Tableau drive a_new_methodology_for_enterprise_deployment

Blueprint for an IT-business partnership

Key benefits of Drive

Useful analyticsright away

Proven deploymentstrategies

Broad &sustainableadoption

Page 24: Tableau drive a_new_methodology_for_enterprise_deployment

Analytics @ Radisson

This methodology guided us through our first true cross-departmental bridge between business and IT. We now have employees who are identifying problems and fixing them in less than two weeks rather than 18 months.

”Mat Hughes,

Revenue Optimization Global Analytics ManagerCarlson Rezidor Hotel Group (Radisson and other

brands)

Page 25: Tableau drive a_new_methodology_for_enterprise_deployment

This is change management

It will not work• If IT and Business are “at war”• if the organization thinks business users should

not have data• If the supporting technology is not nimble• If there is no champion

Page 26: Tableau drive a_new_methodology_for_enterprise_deployment

How Drive is delivered

In-house

Tableau partners

Tableau Professional Services