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About The Company
Established as an IT service provider on June 2007, Synersys Consulting, Inc is a solutions provider based in the Philippines and the US.
Synersys focuses on solutions for:
• Oracle's PeopleSoft Enterprise Revenue Management (PSERM)
• Oracle’s Customer Care & Billing (CC&B)
• OpenERP
Our mission is to help our clients/partners be more competitive by delivering and implementing the right solutions at a reasonable price. And in order to achieve this, we put the right resources for the job.
The name comes from the company’s main focus of creating “synergy” to our client’s enterprise “systems”. We work with clients/partners to deliver top quality results and at the same time committing to our estimates.
About The Team
William Chan currently serves as the President / Managing Director of Synersys Consulting. He has over 17 years of IT consulting experience. Before starting Synersys Consulting, he worked for Oracle / SPL Utilities Global Business Unit, served in different roles throughout his career but mostly working as a Project Manager and Team leader. He has worked on wide array of roles spanning from Developer, Designer, Team Lead, Portfolio Manager, and Support Coordinator.
The Team. The current team is composed of PSERM, CC&B, and OpenERP experts with a combined experience of over 50 years, with experiences ranging from developer, designer, and team lead. Our team has worked on more than 20 clients combined, which gives the team a wide experience on different requirements of clients.
www.synersys.ph 3
Our Services
In order to maximize our consultant’s skills, we have short-‐listed services which we believe will provide the most impact to our partners and clients.
• Application Support
Application support typically covers:
o Support of custom codes such as plug-‐ins, interfaces, and reports; o Development of new custom code; o Install base product patches.
• Consulting Services
We have outlined a simple and straight-‐forward approach when working on change requests:
o Discuss. We talk to client or business owners to get a better understanding of the request.
o Analyze. Based on the requirements, we will design a solution. o Design. Once we have a rough solution, we will provide the client with an initial
estimate of the development efforts for approval to proceed with the final solution. The initial estimate step is to provide the client an idea of the potential cost and to decide whether to proceed or not before racking up development hours.
o Develop. Once the final solution and estimate is approved, we will proceed with the development and testing of the requested change. We are committed to the hours we estimated and will do everything not to exceed it (except when the client makes additional design changes).
o Release. The final package will be sent to the client for UAT testing and eventually migration to the Production environment.
• Testing Support
• Staff Augmentation
• ERP System Implementation & Integration
• Environment Support
• Training
www.synersys.ph 4
Our Clients (direct or thru partners):
For PSERM • Orlando Utilities Commission – US For CC&B • Dutch Tax Office – Netherlands • Tucson Electric Power – US • Southern Maryland Electric Cooperative – US • Utilities Inc – US • Kansas City Power & Light – US • Las Vegas Water District – US • City of Austin – US • Transurban – Australia • Aurora Energy – Australia • Trust Power – New Zealand • EDFE – UK • Nihonkai Gas – Japan • Baltimore Gas & Electric – US • Aboitiz Power – Philippines For OpenERP • APL Corporate Garments Inc. – Philippines
Our Partners
• D&B Results (www.dbresults.com.au) • Origin Inc (originconsults.com) • Split Rock International (www.splitrockinternational.co.uk) • OpenERP
www.synersys.ph 5
Our Pricing
In order to provide clients with options, we offer two pricing plan:
• T&E – Under the T&E pay plan, the client is charged for the full standard hourly rate of a resource depending on skills. The client has full control of cost with no upfront obligation but Synersys makes no commitment of resource availability and/or response time.
• Prepay / Retainer – The client “buys” a block of man-‐hours to be used for any services they require (except for Environment support which is T&E). The initial block of hours will be determined by the client depending on the amount of work projected during the term of the support. In cases where the client runs out of hours, they can purchase again another block of man-‐hours to be used within the same term. Once the term has passed, the unused man-‐hours are forfeited. One advantage of the prepay plan is, the rate is fixed regardless of services and skills (except for Environment support & Consulting Services).
Contact Information
For PSERM & CC&B services:
William Chan mobile: +63 (917) 510-‐9455 phone/fax: +63 (2) 655-‐2489 email: [email protected]
For OpenERP services:
Marianne Ortega mobile: +63 (917) 510-‐9455 phone/fax: +63 (2) 655-‐2489 email: [email protected]