Office of Science and Technology

Sustaining the Next-Generation

Federal Worker

August 18, 2011

Office of Science and Technology

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Factors Driving Mobility at ATF(& for the Next-Generation Federal Worker)• Law enforcement and regulatory missions

– Most work happens away from the office– Productivity enhancement

• Emergent situations– Special operations, major events, ESF 13, COOP/DR, …

• Increasing demand for real-time information– “Knowing what we know”

• Telework / real estate costs• Predominantly controlled unclassified information

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Challenges

18 August 2011

Rapidly changing and escalating expectations of users for availability, usability, and functionality in mobile environments

Need for new techniques and technologies to secure and manage such devices

Evolving workforces and work styles

Need to incorporate increasing mobility into a cost-effective portfolio of user equipment

Potential impacts of combined personal and business usage of such devices

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Overall ATF/USMS Pilot Objectives

• Deliver meaningful functionality• Test relevant and complete use cases• Understand technical and cost obstacles and

implications• Demonstrate the ability to secure and manage

the devices

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…while maintaining device/OS-independence and engaging interested DOJ Components

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Core Issues

Economics Devices Apps

Policies Security

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Competing Models

• Convenient, flexible, “BYO”

• “Simple” security, policies• Limited enterprise

functionality

• Enterprise-managed device• More complex security,

policies• Rich enterprise functionality,

constrained personal use18 August 2011

Enterprise apps/data

Personal use

Enterprise apps/data/device

Personal use

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Where This is Leading:Future Mix of User Devices & Services

• Phone, Slate, Virtual Desktop Infrastructure, …– Simple, manageable, highly functional mobile devices

(probably brought by our employees)– Workforce segmentation– Apps and data available anywhere / from any platform– Desktop interface and power if/when needed

• Office “kiosks”; home

– Tighter security management– Significantly lower cost per user

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Mobility is Disruptive

• Consumer technology outpacing enterprise comfort• Traditional models and mentality cannot hold• Mobility is the next generation of IT infrastructure

delivery– Not a passing fad or a separate “project”

• Many grass roots efforts across the federal space– Risk of divergent approaches– Value of the collective federal enterprise

18 August 2011