SuiteHelp 3.2.5Latest Features

Joe Gelb, Suite SolutionsOctober 1, 2014

Main Topics

• Who are we?• Vision behind SuiteHelp• High-Level Architecture• Native Mode for HTML5 Generation• Review of new features and updates• Roadmap for upcoming releases

Who are we?

Joe Gelb• Founder and President of Suite SolutionsSuite SolutionsOur Vision: Enable you to engage your customers by providing quick access to relevant information• Help companies get it right the first time

• XML-based Authoring/Publishing Solutions• Enterprise Intelligent Dynamic Content: SuiteShare Dynamic Web• Consulting, System Integration

• Cross-Industry Expertise• High Tech, Aerospace & Defense, Discrete Manufacturing• Healthcare, Government

• Blue Chip Customer Base

Vision behind SuiteHelp

Industry-strength solution for HTML-based content delivery• Be reliable, quick, secure• Support super-high ability for customization and branding• Support modern standards while respecting legacy requirements• Support wide range of deployment options• Maintain high level of cross-platform, cross-browser, cross-device

support

High-Level Architecture

ShakespeareanTemplates:• Hamlet for

HTML• Lucius for CSS

Process Flow using Native HTML5 Generation

Process Flow using DITA Toolkit XHTML Generation

DITA Accelerator

DITA Accelerator

SuiteShareSuiteHelp

Native Mode for HTML Generation

• Does not require ANT, XSL, Xpath….• Tag mapping using classmap.yaml• Control numbering, linking and other behaviors using html-

conf.xml• Lightening quick: generates 10,000 topics in 5-10 minutes• Does not require the DITA Open Toolkit• Produces HTML5-compliant output

New Features and Updates

• Improved HTML5 compliance while keeping ability to support IE8• Advanced search

• Improved Morphological “fuzzy” search options• Better highlighting of search results• Improved treatment of wildcards, white spaces, periods, underscores• More UI options: display search string, number of topics found, etc.• Provided using SuiteHelpServer, client or server, Linux / Windows / Mac

• Audience filtering• Improved video support

• Easy to pass parameters from DITA into HTML tagging

Video coding example:

<object type=”Ooyala video” data=”hjYXFkbDqBN6ncal9lbzsbVbqKz6KDYf” width="640" height="360"/>

<object classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000" codebase="http://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab" height=360"" id="ooyalaPlayer_3118862_1396368066" width="640"><param name="movie" value="http://player.ooyala.com/player.swf?embedCode=hjYXFkbDqBN6ncal9lbzsbVbqKz6KDYf&amp;version=2"><param name="bgcolor" value="#000000"><param name="allowScriptAccess" value="always"><param name="allowFullScreen" value="true"><param name="flashvars" value="embedType=directObjectTag&amp;embedCode=hjYXFkbDqBN6ncal9lbzsbVbqKz6KDYf&amp;videoPcode=5nc2U6qKXZq9PbE57MANJWXPj_QQ"><embed align="middle" allowfullscreen="true" allowscriptaccess="always" bgcolor="#000000" flashvars="embedCode=hjYXFkbDqBN6ncal9lbzsbVbqKz6KDYf&amp;videoPcode=5nc2U6qKXZq9PbE57MANJWXPj_QQ" height="360" loop="false" name="ooyalaPlayer_3118862_1396368066" play="false" pluginspage="http://www.adobe.com/go/getflashplayer" src="http://player.ooyala.com/player.swf?embedCode=hjYXFkbDqBN6ncal9lbzsbVbqKz6KDYf&amp;version=2" type="application/x-shockwave-flash" width="640"></object>

New Features and Updates

• Google Analytics: out of the box• Can replace script and site IDs via Hamlet template

• Asynchronous loading for large documents• Thumbnail images• Support for multiple indexes

• Example: build list of API commands, UI controls, Keys, etc.• Allows you to use xpath to automatically compile lists

• Display of draft comments• Uses classmap conditionalization based on parameters or map metadata

• Branding: Support for multiple branding skins• OEM• Different business units• Differentiate between documentation / training

New Features and Updates

• Support for conditionalization in Hamlet templates• Example: show/hide print button• Adding non-HTML5 compliant code / meta tags only when IE8 needs to

be supported• Display of flagging based on conditional attributes• Localization: Right-to-left support for Arabic and Hebrew• Improved table support for simpletables• Improved support for more context sensitivity options• Support for DITA-OT 1.7.x and 1.8.x• Integrations with oXygen, SDL LiveContent, IXIASOFT,

Bluestream, SharePoint, more

Upcoming Releases

• Responsive SuiteHelp based on the Bootstrap framework• Improved client-based search• Support for DITA 1.3

Let us know how we can help you

For additional information, contact:

Joe Gelbsolutions@suite-sol.com

Check out:http://kb.suite-sol.com

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