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Delivering High Performance, Availability and Scalability Subscription IT Marc Aronson, SVP Engineering, Zuora

Subscription IT: Delivering High Performance, Availability and Scalability

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Read the guide at: bit.ly/subITacademy Today’s subscription businesses require speed and flexibility to launch new products in the market, the ability to automate manual processes, and visibility to the key metrics required to make accurate business decisions. Delivering these capabilities requires a reliable ‘enterprise-grade’ system with services that are built on a secured, high-performing and scalable infrastructure. This Academy guide will cover the key capabilities required to support your mission-critical subscription business operations. Read the guide at bit.ly/subITacademy

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Page 1: Subscription IT: Delivering High Performance, Availability and Scalability

Delivering High Performance, Availability and Scalability

Subscription IT

Marc Aronson, SVP Engineering, Zuora

Page 2: Subscription IT: Delivering High Performance, Availability and Scalability

- The Economist 2014

are demanding new consumption models

We now live in a Subscription Economy…

6 .8 B ILL ION

80% OF CUSTOMERS

Potential subscribers on mobile, social, web

Page 3: Subscription IT: Delivering High Performance, Availability and Scalability

and your business is shifting from…

manag ing p roduc ts…

to manag ing re la t ionsh ips .

Page 4: Subscription IT: Delivering High Performance, Availability and Scalability

e v e r y t h i n g i s d i f f e r e n t .

In Subscription IT

Academy Gu ide :

Delivering High Performance, Availability and Scalability

Page 5: Subscription IT: Delivering High Performance, Availability and Scalability

Defining your performance needs

U n d e r s t a n d i n g c a p a c i t y a n d r e s p o n s e t i m e s

S y n c h r o n o u s v s . a s y n c h r o n o u s t r a n s a c t i o n s

N e t w o r k l a t e n c y r e q u i r e m e n t s

bit.ly/subITacademy

Page 6: Subscription IT: Delivering High Performance, Availability and Scalability

Building a scalable architecture

S c a l a b i l i t y m e a n s l i n e a r t r a n s a c t i o n p e r f o r m a n c e

S c a l e t o a v o i d p e r f o r m a n c e b o t t l e n e c k s

N e t w o r k l a t e n c y r e q u i r e m e n t s

H o r i z o n t a l v s . v e r t i c a l s c a l a b i l i t y

bit.ly/subITacademy

Page 7: Subscription IT: Delivering High Performance, Availability and Scalability

Availability and disaster recovery

T h e i m p o r t a n c e o f b u s i n e s s c o n t i n u i t y p l a n n i n g

D e f i n i n g r e c o v e r y o b j e c t i v e s ( RTO , R P O , a n d R L O )

D i s a s t e r r e c o v e r y b e s t p r a c t i c e s

bit.ly/subITacademy

Page 8: Subscription IT: Delivering High Performance, Availability and Scalability

Datacenter operations

T h e r i g h t d a t a c e n t e r f o r m i s s i o n - c r i t i c a l a p p l i c a t i o n s

P r i v a t e v s . p u b l i c v s . h y b r i d c l o u d a p p r o a c h e s

N e t w o r k i n f r a s t r u c t u r e a n d l a t e n c y

bit.ly/subIT bit.ly/subITacademy

Page 9: Subscription IT: Delivering High Performance, Availability and Scalability

Learn from those who’ve been there.

Strategies for Ongoing

Success in the Subscr ipt ion Economy

bit.ly/subIT bit.ly/subITacademy

Page 10: Subscription IT: Delivering High Performance, Availability and Scalability

Delivering High Performance, Availability and Scalability

f i n d t h i s g u i d e & s o m u c h m o r e a t b i t . l y / s u b I T a c a d e m y

bit.ly/subITacademy