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Connected Europe How Smartphones and Tablets are Shifting Media Consumption Linda Abraham, CMO comScore René Schuster, CEO Telefónica Germany

Study "Connected Europe" comScore Telefonica Germany DLD Conference 2012 Munich

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Further information: http://www.telefonica.de/lnk/4290-1576 (Press release including short summary, published on January 23, 2012)

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Page 1: Study "Connected Europe" comScore Telefonica Germany DLD Conference 2012 Munich

Connected Europe

How Smartphones and Tablets

are Shifting Media Consumption

Linda Abraham, CMO comScore

René Schuster, CEO Telefónica Germany

Page 2: Study "Connected Europe" comScore Telefonica Germany DLD Conference 2012 Munich

THE RISE OF SMARTPHONES.

EU5 LEADS THE US.

Source: comScore MobiLens, EU5 and US, 3 mon. avg. ending Oct 2011

Page 3: Study "Connected Europe" comScore Telefonica Germany DLD Conference 2012 Munich

ANDROID GOES MAINSTREAM

Page 4: Study "Connected Europe" comScore Telefonica Germany DLD Conference 2012 Munich

TABLETS NOT JUST FOR MOBILE USERS

6,6%

8,8%

6,9%

6,8%

6,2%

5,4%

EU5

ES

IT

FR

UK

DE

Percent of Mobile Owners That Also Own Tablet Source: comScore MobiLens, 3 mon. avg. ending Oct 2011

Page 5: Study "Connected Europe" comScore Telefonica Germany DLD Conference 2012 Munich

APPLE LEADS OVERALL DEVICE USAGE

0 10.000 20.000 30.000 40.000

Other

Microsoft

RIM

Symbian

Google Android

Apple iOS

Users (000)

Smartphones

Tablets

Other Devices (iPod Touch)

OS Market Share Audience Source: comScore MobiLens, EU5, 3 mon. avg. ending Oct 2011

Other 4% Microsoft

5%

RIM 8%

Symbian 26%

Android 27%

Apple 30%

Page 6: Study "Connected Europe" comScore Telefonica Germany DLD Conference 2012 Munich

MOBILE MEDIA CONSUMPTION ON THE UP

Page 7: Study "Connected Europe" comScore Telefonica Germany DLD Conference 2012 Munich

MOBILE LEADS BUT TABLETS GAINING STEAM

Page 8: Study "Connected Europe" comScore Telefonica Germany DLD Conference 2012 Munich

TABLETS USAGE SPIKES AT NIGHT

Page 9: Study "Connected Europe" comScore Telefonica Germany DLD Conference 2012 Munich

APPLE’S HALO CONTINUES TO SHINE WITH THE

iPAD

Tablet Ownership Amongst Smartphone Owners Source: comScore MobiLens, EU5, 3 mon. avg. ending Oct 2011

Page 10: Study "Connected Europe" comScore Telefonica Germany DLD Conference 2012 Munich

MOBILE RETAIL USAGE IS ACCELERATING

Page 11: Study "Connected Europe" comScore Telefonica Germany DLD Conference 2012 Munich

YOUNG MALES DRIVING MOBILE RETAIL

125

75

130

200

175

116

58

29

Male

Female

13-17

18-24

25-34

35-44

45-54

55+

Demographic Profile of Mobile Retail Users by Index Source: comScore MobiLens, EU5, 3 mon. avg. ending Oct 2011

Index of 100 indicates average representation

Page 12: Study "Connected Europe" comScore Telefonica Germany DLD Conference 2012 Munich

SMARTPHONES OPEN UP A WHOLE NEW WORLD FOR

CONSUMERS…

20,3

13,9

12,1

10,9

10,6

10,1

Accessed bank accounts

Accessed online retail

Accessed electronic payments

Accessed shopping guides

Accessed credit cards

Used deal-a-day

E-commerce and Related Services Accessed by % of Smartphone Users Source: comScore MobiLens, EU5, 3 mon. avg. ending Oct 2011

Page 13: Study "Connected Europe" comScore Telefonica Germany DLD Conference 2012 Munich

2,4

3,9

4,5

6,4

6,6

10,1

10,9

14,9

21,8

Checked product availability

Found coupons or deals

Researched product features

Compared product prices

Found store location

Sent picture of product to family/friends

Scanned a product barcode

Texted or called friends/family about a product

Took picture of a product

Top Activities Performed in a Retail Store by % of Smartphone Users Source: comScore MobiLens, EU5, 3 mon. avg. ending Oct 2011

... AND BECOMES AN IN-STORE SHOPPING TOOL

Page 14: Study "Connected Europe" comScore Telefonica Germany DLD Conference 2012 Munich

Connected Europe

Download a complimentary copy of the report

http://www.comscore.com/connected-europe

Questions? Email [email protected] or

reach out on Twitter @comScoreEMEA