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want one of those: ocial media in overnment Steph Gray Social Media Manager

Steph Gray's presentation at ReadWriteGov

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Page 1: Steph Gray's presentation at ReadWriteGov

I want one of those:Social media in government

Steph GraySocial Media Manager

Page 2: Steph Gray's presentation at ReadWriteGov

The Minister would like a…<insert social media tool here>

Page 3: Steph Gray's presentation at ReadWriteGov

How on earthare we going to

deliver this?

Request

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What are we trying to achieve?

Request

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Helping us to have more interesting, authentic conversations with our stakeholders, customers and colleagues

The DIUS vision for social media:

Page 6: Steph Gray's presentation at ReadWriteGov

Every day, half of teens use IM, a third visit YouTube and a quarter use

social networking sites

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Profiles

Self-publishing

Networks

Sharing

Comments

Reuse

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Educate

Enable

Engage

Promote

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QuickTime™ and aTIFF (Uncompressed) decompressor

are needed to see this picture.

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QuickTime™ and aTIFF (Uncompressed) decompressor

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QuickTime™ and aTIFF (Uncompressed) decompressor

are needed to see this picture.

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Commitment. Technology. Follow-up.

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1. Interactive websites need interactive organisations

2. Focus on the content, not the platform3. Find and support the pioneers and champions4. Be honest about scope and boundaries5. Protect information that needs to be

protected6. Integrate with other sites and channels7. Make it fun8. Enable remixing9. Enhance progressively10. Evaluate intelligently and share openly

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Niche. Deep. Unpredictable.