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Stay Connected Roadshow The Best of Taulia Connect on the Road

Join financial supply chain experts at an exclusive half day event featuring Taulia customers and their journey with innovative financial

technology. Meet finance, procurement and AP peers at these afternoon lunch and learns.

CALGARY August 24th

ST. LOUIS September 28th

MINNEAPOLIS October 19th

PHILADELPHIA October 20th

NEW ENGLAND December15th

Key Takeaways §  American Water’s Strategies for Success

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About American Water

§ Largest publically traded water utility in US

§ 6,500 employees

§ $3.2 billion revenue

§ 3.3 million customers

§ HQ in New Jersey

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The Problem An inefficient AP process

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•  97% of invoices on paper or electronic image (fax, PDF)

•  OCR process leads to significant data errors

•  Data errors increase handling and processing time

•  Result is high cost per invoice and many lost discount opportunities

•  3% of invoices through traditional EDI

•  Significant error reduction for electronic invoices vs. paper

•  Significantly lower processing time and cost

•  But high time and cost to implement one supplier at a time. Not practical for most of supply base

•  Need a solution that allows us to rapidly move to electronic invoicing to reduce processing costs and capture additional value through early payment discounts

Inefficient Process Wrong Technology Need a Better Solution!

What matters to American Water Building a business case

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02 -  Get invoices approved faster -  Improve traditional discount

capture

Increase on-time payments

03 -  Offer dynamic discounts to

suppliers -  Enhance existing terms

before and after the cliff

Capture dynamic discounts

01 -  Increase eInvoice volume -  Remove paper from AP -  Reallocate resources

Reduce AP touches

01 Roll out strategy 3 steps for success

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02 03

Get suppliers actively using the portal

Convert suppliers to eInvoicing

Educate suppliers on benefits of early payments

e n g a g e m e n t

c o n v e r s i o n

i m p r o v e m e n t

Results: Increase eInvoice volume 50% of goal within first 6 months of go-live

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0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

100%

Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16

3% 4% 4% 5% 5% 4% 5% 4% 4% 4% 3% 6% 10% 16% 22% 24% 28% 29% 30% 33%

94% 90% 86% 80% 73% 71% 67% 66% 65% 63%

Invoice Volume

EDI Invoice Taulia Invoice Non Taulia/EDI Invoice

Interested in learning more about American Water’s ROI? Reach out to Eric Stagnaro, eric.stagnaro@taulia.com.

Results: Reduce AP touches AP touches cut by 50%

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2.8 2.0 1.8 1.6 1.6 1.6 2.0 1.6 1.7 1.6

5.0 4.5 4.2 4.2 4.1 4.2 4.6 4.3 4.4 4

0.0 1.0 2.0 3.0 4.0 5.0

Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16

AVERAGE NUMBER OF TOUCHES PER PO INVOICE

Taulia PO Touches

Non Taulia/EDI PO Touches

0.0

1.4 1.4 1.4 1.3 1.6 1.7 1.5 1.5 1.3

4.3 3.8 3.8 3.7 3.5 3.8 3.8 3.8 3.7 3.5

0.0 1.0 2.0 3.0 4.0 5.0

Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16

AVERAGE NUMBER OF TOUCHES PER NPO INVOICE

Taulia NPO Touches

Non Taulia/EDI NPO Touches

Interested in learning more about American Water’s ROI? Reach out to Eric Stagnaro, eric.stagnaro@taulia.com.

Key Takeaways If you only remember 3 things…

ALIGNMENT

1 2 ADOPTION

3 MEASUREMENT

Get internal alignment early on and dedicate a global process owner

Make adoption part of the culture: all teams

should have Taulia as part of their goals

Set KPIs and keep track of results – by proving

impact of financial supply chain program, adoption and alignment will only continue to get easier

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Stay Connected Roadshow Join us at a city near you!

ST. LOUIS MINNEAPOLIS PHILADELPHIA NEW ENGLAND September 28th, 2016

October 19th, 2016

October 20th, 2016

December 15th, 2016

www.tauliaconnect.com/stayconnected

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CALGARY August

24th, 2016