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www.derbyhomes.org Welcome Don’t forget to sign in. You’ll be registered in a prize draw to win a Nintendo Wii. Good luck!

South West Housing Focus Group Feb 2010

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Page 1: South West Housing Focus Group Feb 2010

www.derbyhomes.org

Welcome

Don’t forget to sign in. You’ll

be registered in a prize draw

to win a Nintendo Wii.

Good luck!

Page 2: South West Housing Focus Group Feb 2010

www.derbyhomes.org

Page 3: South West Housing Focus Group Feb 2010

www.derbyhomes.org

Tonight's session

1. Local office update

2. Give feedback to Derby Homes

3. Talk on financial inclusion

4. Presentation by new Energy Team

5. Let us know what you thought

6. Chance to talk with local staff, informally

Page 4: South West Housing Focus Group Feb 2010

www.derbyhomes.org

Voting on proposals

To help make voting more accurate and more private, we now use handsets to capture your views.

Yes/No

On button

Page 5: South West Housing Focus Group Feb 2010

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Stockbrook Street

Office Update

Page 6: South West Housing Focus Group Feb 2010

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Housing Focus Group

Funding Bid

80 Bretton Avenue

Supply and fit 6.5m long 1.8m high

close boarded fencing to side, 4m

long 1m highn open boarded fence

with matching single gate to front.

300mm wide 10.5m long conctete

mowing strip.

Make new existing side path

bringing forward to new gate

(3m2).

Work is needed as tenant’s garden

is being used as a ‘cut through’,

Tenant is also severally disabled.

Cost £1292.72

Page 7: South West Housing Focus Group Feb 2010

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Housing Focus Group

Funding Bid

Bretton Avenue

Littleover

Supply and fix mounting fixtures to

already supplied signs to be

mounted onto posts at the

following locations on Bretton

Avenue:

1-19, 33-43, 20-34, 45-55 and 36-

50.

Cost £374.00

Page 8: South West Housing Focus Group Feb 2010

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Housing Focus Group

Funding Bid

19 Rodsley Crescent

Littleover

Erect PIR light to side of property

to provide further security for the

tenant.

Youths running through communal

garden causing distress to elderly

residents of bungalows, neighbour

has had unwelcome visitors and

distraction burglary – Police and

Community Neighbourhood Team

aware.

Cost £139

Page 9: South West Housing Focus Group Feb 2010

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Housing Focus Group

Funding BidHillview House

Metal gate to be erected to side of

building next to 3 and 5 Hillview

House to stop the public walking

through the complex and

damaging the meter cupboard

doors to properties 3 and 5

Hillview

City Centre Police have found

needles and all sorts of drug

paraphinalia within the alley where

people have walked through or

stopped to take drugs etc. There

have also been used condoms in

the alley

Cost £607.79

Page 10: South West Housing Focus Group Feb 2010

www.derbyhomes.org

Housing Focus Group

Funding Bids

April 2010

Onwards

Page 11: South West Housing Focus Group Feb 2010

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Estates Pride

Funding Bid

Leonard Walk

Car Park

Removal of the brick wall around

the garages on the car park as

street drinkers are gathering

around the area on a daily basis

drinking, shouting, swearing

intimidating residents often using

the wall and garages as something

to hide behind.

77 letters to residents were sent.

42 responded – 38 in favour and 4

against.

Cost to be confirmed

Page 12: South West Housing Focus Group Feb 2010

www.derbyhomes.org

Housing Focus Group

Funding Bid

28 and 30 Cambridge Street

Remove fence between the two

gardens to stop youths

congregating by the fence.

Youths gather by the fence which

is covered in ivy to smoke and

take drugs.

Cost £1027.53

Page 13: South West Housing Focus Group Feb 2010

www.derbyhomes.org

Housing Focus Group

Funding Bid

168/170 Gerard Street

To completely remove drying area

as it is unused due to condition

and vandalism.

Area subjected to vandalism and

youths hanging around area, drug

paraphernalia is found around this

area. Neighbourhood Team aware

of issues.

Cost to be confirmed

Page 14: South West Housing Focus Group Feb 2010

www.derbyhomes.org

Housing Focus Group

Funding Bid

14-24 Bowbridge Avenue

Littleover

Erect dusk til dawn lighting to

bungalows to provide further

security for the tenants and light

the path and greens in front of

their properties.

Youths gathering in entrance to

electric sub station adjacent no.14,

issue of youths gathering by shops

on Oakland save and when moved

on move to other areas closeby.

Cost £980.00

Page 15: South West Housing Focus Group Feb 2010

www.derbyhomes.org

Housing Focus Group

Funding Bid

2 Doveridge Walk

Littleover

Renew 9m of fencing and gate

including posts, the current fence

is rotting and is adjacent public

footpath.

Youths gather on park opposite on

Bendall Green and in footpath and

have previously caused damage to

fences on the footpath.

Cost £733.49

Page 16: South West Housing Focus Group Feb 2010

www.derbyhomes.org

Housing Focus Group

Funding Bid

2-8 Southcroft

Littleover

To renew metal fencing to front

elevation by communal green.

The fence has been damaged.

Damage by a vehicle driving into

it.

Cost to be confirmed

Page 17: South West Housing Focus Group Feb 2010

www.derbyhomes.org

Estates Pride Quick Fix

Funding Bid

The cost of training is £4,250 + VAT to train 65 staff . This will

provide 4 x half day courses which will enable delegates to:

• Be able to identify different levels or grades of cleanliness for

graffiti, fly-posting, fly-tipping and litter

• Be able to carry out a survey that identifies current levels of

quality in the community

• Be introduced to individual, social, economic and environmental

issues that have an impact on local environmental quality and

how they relate to the way services are provided

• Be introduced to factors that are needed to develop a local

environmental quality strategy, including monitoring, education

and enforcement, community engagement and partnership

working.

Page 18: South West Housing Focus Group Feb 2010

www.derbyhomes.org

Feedback

Page 19: South West Housing Focus Group Feb 2010

www.derbyhomes.org

Financial Inclusion Strategy

Page 20: South West Housing Focus Group Feb 2010

www.derbyhomes.org

Energy Team

Presentation

Page 21: South West Housing Focus Group Feb 2010

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• Who are we..?

Lee Scrimshaw On Secondment from Derby City Council Building Control

till end of March 2010

Kendal Hodder Liaison officer for Responsive Maintenance and Energy

Team

Version 2 – 08.06.09

Page 22: South West Housing Focus Group Feb 2010

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• What do we do..?(Tenant related)

Fuel Poverty Advice

Condensation Advice

Heating Controls & Systems use Advice

Recycling & Water Management

Renewable Technologies

Version 2 – 08.06.09

Page 23: South West Housing Focus Group Feb 2010

www.derbyhomes.org

• Fuel Poverty Advice typically Including;

– Fuel Debt Advice

– Meter & Bill Reading Advice & help to carry out these tasks

– Insulation & Draught proofing Advice

– Help & Advice to change Utility Suppliers

– Promotion of Affinity Deal Supplier

Version 2 – 08.06.09

Page 24: South West Housing Focus Group Feb 2010

www.derbyhomes.org

• Condensation Advice typically Including;

– What is Condensation

– How does Condensation occur

– How to prevent Condensation

– Help & Advice to change behavioural patterns

– Promotion of Condensation leaflet

Version 2 – 08.06.09

Page 25: South West Housing Focus Group Feb 2010

www.derbyhomes.org

• Heating Controls & System Advice

typically Including;

– What type of system is installed

– How the heating system works

– How to manage the system

– Help & Advice to change system settings for optimal comfort

Version 2 – 08.06.09

Page 26: South West Housing Focus Group Feb 2010

www.derbyhomes.org

• Recycling & Water Management Advice

typically Includes;

– What type of recycling is available & how to access it

– Why we need to Recycle & Conserve water

– How best to recycle with the system currently in place & what

will be available

– Help & Advice to Recycle & Conserve Water including useful

tips & Techniques

Version 2 – 08.06.09

Page 27: South West Housing Focus Group Feb 2010

www.derbyhomes.org

• Renewables Advice typically Includes;

– What types of renewable technology is available & how to access

them

– Why we need to use & promote the use of Renewable Technology

– What is available to our Tenants & how it will benefit them

– Help & Advice to research Renewables & consider including this

type of technology in their homes

– How Renewables will be incorporated into our New Build Scheme

Version 2 – 08.06.09

Page 28: South West Housing Focus Group Feb 2010

www.derbyhomes.org

• Aims & Targets;

– To educate tenants & Leaseholders in the correct use of

Heating systems & controls

– Reduce fuel poverty in Derby

– Reduce Utility Costs for tenants, staff & within our working

environments

– To Improve the thermal efficiency of all our managed

properties

Version 2 – 08.06.09

Page 29: South West Housing Focus Group Feb 2010

www.derbyhomes.org

• Aims & Targets Continued;

– Improve the overall thermal standards of all our managed

properties

– Actively promote & Encourage Recycling to

Tenants, Leaseholders & Staff

– Promote & Implement the use of Renewable technology

within our managed properties & to advise Staff of the

benefits of using such technology at home and work

Version 2 – 08.06.09

Page 30: South West Housing Focus Group Feb 2010

www.derbyhomes.org

Our Contact details are;

[email protected]

– Tel 71-1116

[email protected]

– Tel 71-1135

*NB Kendal’s No is due to change to Lee’s as of the 1st April if

not sooner.

Version 2 – 08.06.09

Page 31: South West Housing Focus Group Feb 2010

www.derbyhomes.org Version 2 – 08.06.09

Any Questions?

Page 32: South West Housing Focus Group Feb 2010

www.derbyhomes.org

Election of Local Housing Board Members

We have changed the way tenant

representatives are nominated to the

Local Housing Boards

• Tenant representatives will no longer be nominated from

Housing Focus Groups

• This year, any tenant living in the South West area

(Austin, Littleover and Stockbrook Street) will be able to

apply to become a Local Housing Board representative

Version 2 – 08.06.09

Page 33: South West Housing Focus Group Feb 2010

www.derbyhomes.org

• There are 3 places available and elections will be held

during the Summer

• Further details will be published in the next edition of

Derby Homes News and in in May all tenants in the

South West will be sent details.

If you are interested and want to know more,

please speak to Paul Cole / Justin Worton after

the meeting.

Page 34: South West Housing Focus Group Feb 2010

www.derbyhomes.org

Tell us how tonight went

To save paper, we use the handsets to get your feedback, this will take no more than 5 minutes.

Yes/No

Rating 1 – 5

On button

Page 35: South West Housing Focus Group Feb 2010

www.derbyhomes.org

Have you learnt anything

tonight?

Please vote Yes or No

Page 36: South West Housing Focus Group Feb 2010

www.derbyhomes.org

Do you feel you had chance to

contribute to the meeting?

Please vote Yes or No

Page 37: South West Housing Focus Group Feb 2010

www.derbyhomes.org

1 – Very poor

2 – Poor

3 – It was ok

4 – Good

5 - Excellent

Rate your overall satisfaction

with tonight’s Housing Focus

Group.

Page 38: South West Housing Focus Group Feb 2010

www.derbyhomes.org

Claim Expenses

See Justin if you need to claim back any out of pocket expenses

Wednesday

May 2010

Next meeting

Austin

Neighbourhood

Base

Browning Circle