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Solana Crawford Presents: User: Action! Leading Users to Action Through Design

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User: Action! Leading Users to Action Through Design: a presentation by Solana Crawford at O\'Reilly Media Web 2.0 Conference ,Berlin 2008.

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Page 1: Solana Crawford Presents: User: Action! Leading Users to Action Through Design
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blah

blah

blah

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solana crawfordfounder, chief design off icer

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designers?

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designers?

developers?

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designers?

developers?

biz decis ion makers?

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design = communicat ion

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almost every websi te is sel l ing something

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cl ick-moment

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the var iable states of user act ion

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know

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know

goals

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know

goals

audience

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know

goals

audience

product / service

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know

goals

audience

product / service

know them

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pre c l ick-moment

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users get there

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users get there

by chance

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users get there

by chance

by choice

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powerful tools

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layout posi t ion hierarchies

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layout posi t ion hierarchies

fonts

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layout posi t ion hierarchies

fonts

size

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layout posi t ion hierarchies

fonts

size

shapes

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layout posi t ion hierarchies

fonts

size

shapes

imagery

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layout posi t ion hierarchies

fonts

size

shapes

imagery

movement / l ines

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layout posi t ion hierarchies

fonts

size

shapes

imagery

movement / l ines

content

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contrast

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read this read this read this read this read this read this read this read this read this read this read this read this read this read this read this

Page 30: Solana Crawford Presents: User: Action! Leading Users to Action Through Design

read this read this read this read this read this read this read this read this read this read this read this read this read this read this read this

Page 31: Solana Crawford Presents: User: Action! Leading Users to Action Through Design

read this read this read this read this read this read this read this read this read this read this read this read this read this read this read this

Page 32: Solana Crawford Presents: User: Action! Leading Users to Action Through Design

read this read this read this read this read this

read this read this read this read this read this read this read this read this read this read this

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colour

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colour

COLOUR

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colour associat ions

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elegance, wisdom, balance, neutrality, formality, dullness, pollution, urban sprawl

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light, air, innocence, purity, cleanliness, peace, simplicity, winter, surrender, hope

death (eastern cultures)

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modernity, power, sophistication, elegance, style, wealth, mystery, fear, sadness

death (western cultures)

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passion, energy, love, sex, speed, heat, fire, leadership, power, aggression, danger, stop

wealth (china), devil (western cultures)

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peace, unity, friendliness, loyalty, wisdom, strength, calmness, cleanliness, sadness, coldness, skies, water, technology

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life, nature, environment, fertility, growth, health, youth, inexperience, hope, balance, harmony, go, good luck, generosity, envy, coldness

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sunlight, summer, joy, earth, optimism, intelligence, wealth (gold), hope, sociability, friendship, hazards, dishonesty, deceit

mourning (egypt), courage (japan)

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envy, sensuality, bisexuality, wealth, royalty, pride, mystery, spirituality, creativity, wisdom, arrogance, exaggeration, confusion

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happiness, energy, balance, heat, fire, enthusiasm, playfulness, aggression, arrogance, overemotion, warning, danger, autumn, desire

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spring, gratitude, appreciation, admiration, joy, sympathy, femininity, health, love, sex, marriage

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during c l ick moment

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keep users engaged

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the c l ick-moment

the user shi f t

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don’t d isappoint the user

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consistency

through the var iable states of user act ion

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post c l ick moment

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what makes the user take act ion?

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what makes the user take act ion?

choice

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what makes the user take act ion?

choice

trust

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r isk vs. accompl ishment

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love your audience

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love your audience

love what you are sel l ing/promot ing

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love your audience

love what you are sel l ing/promot ing

design for that

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stand out!

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the c l ick-moment

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the c l ick-moment

user act ion

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the c l ick-moment

user act ion

business

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the c l ick-moment

user act ion

business

design

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web 2.0 works

thank you

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¿?

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solana crawford

[email protected]

linkedin | facebook (+)

designabouttown.com/blog

18 bar to l s t . , san f ranc isco, ca