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Digital Survival skills Solace Masterclass June 2014 Catherine Howe, Chief Executive Public-i

Solace digital leadership (june 2014)

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This is a short summary of some of the 7 tribes of digital thinking we have been doing

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Page 1: Solace digital leadership (june 2014)

Digital Survival skills

Solace MasterclassJune 2014

Catherine Howe, Chief Executive Public-i

Page 2: Solace digital leadership (june 2014)

I have worked in technology for nearly 20 years (eek)

My area of interest is in using the social web to do democratic things – my research explores digital civic space. I also run Public-i where we build some of these ideas – and webcast A LOT of council meetings.

Increasingly I am interested in digital leadership and the skills we need to work effectively in the network society

I am also part of the team trying to build NHS Citizen

@curiousc

http://www.public-i.info/blog

Who am I to be telling you this?

Some background

Page 3: Solace digital leadership (june 2014)

Survival: Minimum viable knowledge

Page 4: Solace digital leadership (june 2014)

Austerity

Everything is changing

+

We need to change everything

Everything is changing

+

We need to change everything

Social Change

Aging population

Democratic deficit

Political parties are shrinking

Climate change

Technological innovation

3AM worries!

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Is digital an answer?

Page 6: Solace digital leadership (june 2014)

TechnologicalDeterminism?

Page 7: Solace digital leadership (june 2014)

Society not technology

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Welcome to the Network Society

Page 9: Solace digital leadership (june 2014)

Networks as the dominant social structure

http://blog.socialflow.com/wp-content/uploads/2012/03/kony-early-network.jpg

Page 10: Solace digital leadership (june 2014)

Networked

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Participatory Culture: Active citizens

Collaborating

ParticipatingSharing

Creating

Connecting

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This is the world of Generation Y: The

millennial generation

The networked individual

Page 13: Solace digital leadership (june 2014)

Generation Y

-Twenty-somethings, also known as Millenials

-Tech-savvy individuals who are comfortable and confident using technology in daily life

-Achievement focused – confident, competitive and ambitious with high expectations

-Feedback valuing – Gen Y seek reassurance and feedback often

-Often more liberal and politically active than the previous generation

Page 14: Solace digital leadership (june 2014)

What is really going on?

Page 15: Solace digital leadership (june 2014)

We communicate and organise ourselves differently

Page 16: Solace digital leadership (june 2014)

Data is huge

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Context is collapsed

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Openness is replacing privacy

Private Public

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Or is it??

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As is time

Linear Persistent

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Everything is connected

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How can we make sense of this? And lead through it?

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What do we mean by Digital?

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And using technology to do it

Social Change Tribe – digital can change the world

Social Innovation Tribe – digital can drive new, socially responsible economics

Big Data Tribe – digital enables us to collect data and analyse trends

Radical Redesign Tribe – digital can help us redesign the system

Digital by Default Tribe – we can make everything better if it’s online

Digital Architecture Tribe – super-fast internet, 4G, cloud-based

Digital Cargo Cult – it’s shiny, and we want it

Page 25: Solace digital leadership (june 2014)

We limit ourselves by simply considering changes to the way we communicate

So what should we be thinking about?

Page 26: Solace digital leadership (june 2014)

Do we have shared values?

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Do we even have shared language?

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Disintermediation

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Retail

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Personalisation

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Travel

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A shrinking state

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An aging population

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Can we really maintain 4 relationships with the citizen?

Communications Engagement

Consultation Politcians

Page 35: Solace digital leadership (june 2014)

How do we explore the art of the possible?

Transformation Change the system not the process

How do we create a networked organisation?

Look outsideMany professions are addressing this issue themselves

Talk to the members This is a democratic issue

Page 36: Solace digital leadership (june 2014)

Our working assumption, explored in this work, is that:

a more networked society will need a more Networked Councillor

- able to represent and respond to people acclimatized to a collaborative and networked way of decision-making and taking action.

WHAT!!!

Talk to members!!!!

Page 37: Solace digital leadership (june 2014)

Citizens do not need us to organise them

Page 38: Solace digital leadership (june 2014)

Networks….of networks

Page 39: Solace digital leadership (june 2014)

Digital Civic Space

Open

Co-productive

Place defined by Citizens

Representative

Public

Page 40: Solace digital leadership (june 2014)

Different skills are needed

An understanding of networked power

Collaboration skills

Co-design skills

Social media ‘social’ skills

An adequate understanding of the basic lexicon of digital

Horizon scanning and research

Data skills

Digital commissioning

Agile project management

Cultural Practical

Page 41: Solace digital leadership (june 2014)

There is no magic bullet

How do we keep learning?

Page 42: Solace digital leadership (june 2014)

Catherine [email protected]

Thank you for your time