Upload
edzo-botjes
View
180
Download
0
Tags:
Embed Size (px)
DESCRIPTION
The perception of companies that software is a personal high value asset restricts them in further development.
Citation preview
Only Companies see software as a valuable personal asset
Edzo Botjes – Information analyst – Sogeti 2009
The Gap
The (IT) World is changing non-stop
Software @home
Software and Information is there!
Software @The Company 1
Software @The Company 2
Voordelen wel behaald?
Ownership
The Gap
Company vs Home
• Process• Procedure• Cost of Ownership• Throughput time• Ownership
Download Ask Functional Need Realtime Free
After the break
Closing The Gap
Application Management 1
Application Management 1
Application Management 2
Application Management 2
Ownership VS Community
• More People,• More People with knowledge• More People that can respond• More People that can help you
SLA Structure 1
Your problem is not necessarily our problem.
Knowledge stays with the Software Manufacturer.
Ownership VS Community 2
Focus• Where is the knowledge?• Can I influence the reaction time?• Can I change my strategy on the
situation?
SLA Structure 2
Ownership VS Community
•SLA investment is variable•More Options•Shorter Lines•No Victim Role
Ownership VS Community 2
• Faster Response to questionsForum, E-Mail, Chat, MSN, IRC etc
• Design around Change process• Larger User base• Knowledge Centric
Work together
Ownership of software is bad