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Social Media & Press Relations, a presentation given by NVI CEO Guillaume Bouchard at Pubcon in Las Vegas, November 11th 2009.
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INTERACTIVE STRATEGY - 55, AV. MONT-ROYAL O., SUITE 999, MONTRÉAL (QC) H2T 2S6 T 514.524.7149 NVISOLUTIONS.COM
Social Media vs PRPubCon 2009
Imagine PR Without TV
PR & The Media
Broadcasting your brand story:
•Radio
•TV
The Internet
•Yet Another Marketing Channel
•2 Unique Aspects
2 Unique Aspects
•A Multicast Medium
•A Multi-Directional Medium
A Multicast Medium
TEXT +
AUDIO+
VIDEO
A Multi-Directional Medium
A Multi-Directional Medium
•Top-Down
•Bottom-Up
•Peer-to-Peer
A New (Social) Ecosystem
•Brands Talk to Consumers
•Consumers Talk to Brands
•Consumers Talk to Consumers
Online PR & Social Media
Change & Evolution
Word of Mouth Before
Word of Mouth Now
Online PR: 3 Angles
•Reach
•Search
•Community
Online PR: Reach
• Journalists
•Media Relations
•Etc…
Online PR: Search
•PR Web (pay & upload)
•PR Newswire (managed)
•Tons of Hybrids…
Online PR: Community
•Press Conferences
•Publicity Events
•Stunts
A New (Social) Ecosystem
Sharing your brand story:
•Connections
•Content (text/audio/video)
•Conversations
Social Media: Reach
•Blogger Outreach
•Brand Evangelists
•Niche Influencers
Social Media: Search
•Social Content Creation
•SNO: Digg, Reddit, SU, Mixx…
•UGC
Social Media: Community
•Reputation Management
•Customer Relations
•Community Involvement–YouTube, Facebook, etc…
Business Case: Molson Dry
• A Leading Canadian Beer
• Challenge: mainstream beerin an indie market
• Goal: bridge the gap between mainstream and niche markets
Molson Dry: Online PR Role
• Invite Journalists
• Issue Press Releases
•Execute Event
Molson Dry: Social Media
• Invite Bloggers
• Publish Social Content/PostsBefore, During, and After Event
• Engage Bloggers/Influencers
Molson Dry: Results / KPI
• 27 bloggers & 100+ of their readersattended the event
• Over 50 posts & 300 comments• 3 Facebook groups created naturally• Great feedback received by bloggers
about what Molson needs to improve