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INTERACTIVE STRATEGY - 55, AV. MONT-ROYAL O., SUITE 999, MONTRÉAL (QC) H2T 2S6 T 514.524.7149 NVISOLUTIONS.COM Social Media vs PR PubCon 2009

Social Media & Press Relations

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Social Media & Press Relations, a presentation given by NVI CEO Guillaume Bouchard at Pubcon in Las Vegas, November 11th 2009.

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Page 1: Social Media & Press Relations

INTERACTIVE STRATEGY - 55, AV. MONT-ROYAL O., SUITE 999, MONTRÉAL (QC) H2T 2S6 T 514.524.7149 NVISOLUTIONS.COM

Social Media vs PRPubCon 2009

Page 2: Social Media & Press Relations

Imagine PR Without TV

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PR & The Media

Broadcasting your brand story:

•Print

•Radio

•TV

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The Internet

•Yet Another Marketing Channel

•2 Unique Aspects

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2 Unique Aspects

•A Multicast Medium

•A Multi-Directional Medium

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A Multicast Medium

TEXT +

AUDIO+

VIDEO

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A Multi-Directional Medium

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A Multi-Directional Medium

•Top-Down

•Bottom-Up

•Peer-to-Peer

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A New (Social) Ecosystem

•Brands Talk to Consumers

•Consumers Talk to Brands

•Consumers Talk to Consumers

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Online PR & Social Media

Change & Evolution

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Word of Mouth Before

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Word of Mouth Now

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Online PR: 3 Angles

•Reach

•Search

•Community

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Online PR: Reach

• Journalists

•Media Relations

•Etc…

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Online PR: Search

•PR Web (pay & upload)

•PR Newswire (managed)

•Tons of Hybrids…

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Online PR: Community

•Press Conferences

•Publicity Events

•Stunts

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A New (Social) Ecosystem

Sharing your brand story:

•Connections

•Content (text/audio/video)

•Conversations

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Social Media: Reach

•Blogger Outreach

•Brand Evangelists

•Niche Influencers

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Social Media: Search

•Social Content Creation

•SNO: Digg, Reddit, SU, Mixx…

•UGC

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Social Media: Community

•Reputation Management

•Customer Relations

•Community Involvement–YouTube, Facebook, etc…

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Business Case: Molson Dry

• A Leading Canadian Beer

• Challenge: mainstream beerin an indie market

• Goal: bridge the gap between mainstream and niche markets

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Molson Dry: Online PR Role

• Invite Journalists

• Issue Press Releases

•Execute Event

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Molson Dry: Social Media

• Invite Bloggers

• Publish Social Content/PostsBefore, During, and After Event

• Engage Bloggers/Influencers

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Molson Dry: Results / KPI

• 27 bloggers & 100+ of their readersattended the event

• Over 50 posts & 300 comments• 3 Facebook groups created naturally• Great feedback received by bloggers

about what Molson needs to improve