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Social Media Lab
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SOCIAL MEDIA
LAB Building Brand, Generating Sales and
Growing Your Business
Social Media Lab www.yoursite.com
LET ’S SOCIALIZE
Social Media Lab www.yoursite.com
MAJOR SOCIAL MEDIA ADOPTERS
There are many other countries that are proactively adopting social media! The reach is
wider than ever!
Social Media Lab www.yoursite.com
SOCIAL BANDWIDTH
47%
21%
21%
11%FACEBOOK
YOUTUBE
GOOGLE+
Facebook is currently dominating the social media landscape…but services like YouTube and Twitter are not far behind…with Google+ catching up!
Social Media Lab www.yoursite.com
ABOUT US
Leading independent online marketing services company Specialized in providing professional, intelligent and powerful campaigns that delivers results! We keep track on the latest trends, so our clients can stay ahead of the game
Social Media Lab www.yoursite.com
OUR TEAM
CEO Tom has owned and managed this company for over 15 years
Manager Jenny has 10 years experience, managing online social communities
Strategist Sid is a specialist in digital and social channels for improved services.
Social Media Lab www.yoursite.com
PREVIOUS CLIENTS
Our past clients have included Client 1, Client 2, Client 3 and Client 4
OUR SOLUTIONS
Finding prospects and customers
Brand Awareness
X
Problem: Connecting with Customers Solution: Here it is
“PULL” (CUSTOMER) MARKETING!
Social Media Lab www.yoursite.com
POWERFUL COMMUNITIES
0
5
10
15
20
25
30
Starbucks Pizza Hut McDonalds Dominos
WWW
Social Media sites have MORE
interactivity than web pages
Fan Page Likes v/s
Monthly Visitors
to Website
(in millions)
HOW TO BUILD A
COMMUNITY?
Social Media Lab www.yoursite.com
COMMUNITY
BUILD BRAND
ENGAGE WITH CUSTOMERS
GENERATE LEADS & SALES – EVERYDAY!
Social Media Lab www.yoursite.com
BUILDING A COMMUNITY
STRATEGY
LANDING PAGE
OPTIN LIKE
SHARE INTERACTION
CONTENT
Social Media Lab www.yoursite.com
Fan Page
When people become fans, they are more likely to visit your shop!
Point of Sale
When they visit your shop, they are likely to interact on your fan page
THE FAN CYCLE
Social Media Lab www.yoursite.com
SNEAKY TRICK #1
Respond as your fan page
Join groups in same niche
Participate in discussion
Bring fans to your page
Social Media Lab www.yoursite.com
SNEAKY TRICK #2 Using Facebook as your fan page, like the pages you want to select as Featured Likes Go to your Facebook fan page and click the Edit Page button Find the Featured settings and click on Edit Featured Likes
Check the box next to the five fan pages you want displayed in your Featured Likes section
Social Media Lab www.yoursite.com
RESULT
Your fan base can grow exponentially VIRALLY
Social Media Lab www.yoursite.com
WHAT DOES THIS MEAN FOR YOUR BUSINESS?
Facebook is the most widely used social media network! Opinions matter – and people depend on each other for suggestions. Your business needs to be talked about… Build a powerful community of fans…because…
Fans buy Fans recommend Fans LOVE! Your business needs an active community so you get:
Stronger Brand Better Engagement, and More Sales
Social Media Lab www.yoursite.com
FACEBOOK SUMMARY Undoubtedly, the fastest growing and most widely used social media platform. Your prospects and customers are using Facebook for both personal and professional reasons! Fan pages are easy to setup, though it can take some time to create content.
ADVERTISING
Social Media Lab www.yoursite.com
ADVERTISING ON FACEBOOK
CREATE A business creates an advert
PAY Facebook gets paid to deliver the ad!
SALES Right people see and act on the ad
A B
C
Social Media Lab www.yoursite.com
U.S. DEMOGRAPHICS
53% 47% Active Group: 18-34 years Largest user group earns more than $100k per year Most users are married with kids!
Social Media Lab www.yoursite.com
FACEBOOK AD # 1 Create a working funnel! This way, when you use FB Ads to drive people to your website, you will be able to measure the response of these people throughout the funnel!
This strategy is essential to see if it is worth investing in this ad over the longer term! Instead of targeting everyone, target using precise interests, or broader categories!
Social Media Lab www.yoursite.com
FACEBOOK AD #2 Use Promoted Posts: A lot of business still haven’t started using this strategy. But if you target your fans with a promoted post, you spend small money to target more people!
Use demographics to target exactly the kind of people you want! If you are not sure who your demographic is, just run your landing page under www.quantcast.com and see what kind of people visit the site!
Social Media Lab www.yoursite.com
FACEBOOK AD #3 Use Facebook ads to target friends of friends… The Edge rank algorithm makes it easy for your posts to be seen by one fan if another comments on it. But if both these fans are friends, your posts go viral quickly!
Sell more products and services: As a company, you can easily target your followers and offer products & services.
When you engage people, reply to them and tag them in to get them involved!
Social Media Lab www.yoursite.com
CASE STUDY - “ENGLISH CHEESCAKE COMPANY”
Increase sales coming directly from Facebook, as well as increase fan base!
Set up a new Facebook shop (yes, you can do that too!), and interact with fans to get higher responses!
11x increase in fan base…going from 2,000 to 23,000 fans!
Social Media Lab www.yoursite.com
YOUR CASE STUDY Put your case study here
Social Media Lab www.yoursite.com
FACEBOOK AD SUMMARY Undoubtedly, the fastest growing and most widely used social media platform. Advertisement allows you to reach millions of targeted users! Simple setup allows you to get running with ads quickly! Though monitoring and optimizing is always recommended!
GET GOOGLE
PLUS+ED!
Social Media Lab www.yoursite.com
WHY SHOULD YOU CARE? Indexed by Google 60% of Google users log in everyday to check one of their multiple Google offerings. Google+ is like a magazine…so you can use it to curate content and draw people back1 +1 is very powerful Higher search rankings!
Social Media Lab www.yoursite.com
GOOGLE+ SEGMENTATION
Google+ Circles allow you to SEGMENT your followers and target them with different
Content and promotions
Social Media Lab www.yoursite.com
DOMINATING GOOGLE+ STEP #1
Don’t sign up on Google+ as a business…instead, sign up as yourself (or someone who represents your company online).
People are more interested in other people… so it would make sense to talk like YOU than like a business.
Social Media Lab www.yoursite.com
DOMINATING GOOGLE+ STEP #2
Share other people’s links and tips! Two articles every week! Educate people on what you do…and what they could do better
Social Media Lab www.yoursite.com
DOMINATING GOOGLE+ STEP #3
Be Global Position yourself to your target market – around the world!
Social Media Lab www.yoursite.com
DOMINATING GOOGLE+ STEP #4
Follow and be followed! When connected, Google searches show preference toward content that has been created or curated by someone you follow
Social Media Lab www.yoursite.com
GOOGLE+ SUMMARY Google+ is the second most used social media – especially for businesses! Over 60% of people use one of Google’s services everyday! Google is actively trying to consolidate its portfolio – and an active profile on G+ can give you an edge over your competitors.
YOUTUBE YEN
Social Media Lab www.yoursite.com
YOUTUBE STATS 1 billion unique monthly visitors! 23,000 Videos Watched Per Second Most accessed network by the 18-24 age group!
Globally, 81% of users watch videos online! On average, they watch 173 videos per month!
(comScore UK 2011)
Social Media Lab www.yoursite.com
U.S. DEMOGRAPHICS
47% 53% Median age: 33 years 47% are married! 69% at least college educated 71% employed, 15% students
Social Media Lab www.yoursite.com
YOUTUBE YEN – STEP 1 Define Your Strategy
What will your videos be about? Why should someone watch them? What role will these videos play in your marketing campaigns? Awareness? Lead-Generation?
Create and Upgrade Creating a new account is easy… …but remember to upgrade it to an “Enhanced Brand Channel”
Social Media Lab www.yoursite.com
YOUTUBE YEN – STEP 2
Choose colors, themes and images to brand your channel the way you want! Remember to optimize your channel for mobile devices!
Unlock the full potential by uploading and promoting your videos…
Social Media Lab www.yoursite.com
YOUTUBE YEN – STEP 3 Promote your videos and share them through your newsletter! Ask your viewers to rate, subscribe, share and comment! Build up a following!
Build a community by responding to videos by other people! YouTube is a great place to meet customers!
Social Media Lab www.yoursite.com
YOUTUBE YEN – STEP 4 OPTIMIZE with YouTube Insights! Understand your audience, analyze your marketing strategy and optimize your video.
Make your channel unique! Add URLs to descriptions! Promote YouTube videos with PPC
Social Media Lab www.yoursite.com
YOUTUBE SUMMARY YouTube is the second most used search engine! With over 1 billion unique visitors a month, YouTube is widely used – everyday! Wide demographic reach! The networking site is often used to drive traffic back to a business’ web site!
TWEETING
CUSTOMERS
Social Media Lab www.yoursite.com
WHAT CAN TWITTER DO?
Social Media Lab www.yoursite.com
TWITTER STATS 177 million tweets sent on 11th March 2013 That’s equivalent of over 1 BILLION tweets in a month!
Over 31 million visitors in the last 3 months! Most Twitter users come from China (nearly 35.5 million)
Social Media Lab www.yoursite.com
U.S. DEMOGRAPHICS
53% 47% Active Group: 18-34 years Largest user group earns more than $150k per year Most users are married with kids!
Social Media Lab www.yoursite.com
TWITTER STRATEGY # 1 Become a Business Expert: One way of doing this successfully is creating something unique, and something that catches attention!
Customer service and Feedback: A lot of companies are using public platforms such as Twitter to offer solutions to their customers. While the idea of public-bashing might be daunting, it pays to connect with your customers on Twitter!
Social Media Lab www.yoursite.com
TWITTER STRATEGY #2 Follow your prospects and customers so you can better understand what they want! Keep detailed insights about your prospects that could help you convert them into customers!
Unlock the power of Twitter by using Images. Images and video can tell a story…and when you use that to tie in with your business – VOILA!
Social Media Lab www.yoursite.com
TWITTER STRATEGY #3 Local marketing on Twitter works really well. Instead of targeting EVERYONE… target your customers locally for a better response!
Sell more products and services: As a company, you can easily target your followers and offer you products and services.
When you engage people, reply to them using @RT… so they notice and get involved!
Social Media Lab www.yoursite.com
TWITTER SUMMARY You can succeed with 140 characters or less! Number of active users has grown by 44% in the last year! Twitter is generally used by family-based high income earners. Attract followers, promote businesses, engage customers and organize local events
WE GET RESULTS
Social Media Lab www.yoursite.com
SOCIAL MEDIA STRATEGY Focus on building a thriving community that not only buys what you sell, but also acts as an evangelist on social media! Best way to do this is offer education, free goodies, get feedback and encourage interaction! Social media can easily enhance your brand presence, so concentrate on using the right platform for you…in the right manner, of course!
Social Media Lab www.yoursite.com
OUR RECOMMENDATION FOR YOU
#1 #2 #3
Social Media Lab www.yoursite.com
CONTACT US
facebook.com/company
twitter.com/company
youtube.com/company
123 Street, City, Country
123.456.7890
THANK YOU