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SMSVN – PMP Training Course 2013 - Chapter 1
1
Prepared by Nam Trung - 02/07/2013
SMSVN – PMP TRAINING CLASS 2013 (PMBOK 5TH)
Course Introduction Purposes Schedule Ground Rules
Chapter 1: Introduction to Project Management
SMSVN – PMP Training Course 2013 - Chapter 1
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Prepared by Nam Trung - 02/07/2013
COURSE INTRODUCTION
Purposes: Provide PMP basic knowledge -> help members to
understand about PMP Create a common knowledge about Project
Management -> Improve the work effectiveness of members
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Prepared by Nam Trung - 02/07/2013
COURSE INTRODUCTION
Schedule: 15 sessions (13 chapters, 2 exams) 2 sessions /week: Tuesday and Friday Class time: 16:00 to 17:00 2 Exams:
Midterm: cover 50% of knowledge and take 30% of mark Final: cover 100% of knowledge and take 70% of mark Exam structure:
Each exam includes 50 questions Pass: over 60% mark
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Prepared by Nam Trung - 02/07/2013
COURSE INTRODUCTION
Ground rules: Class-monitor: ? Late:
5 minutes -> ?VND 10 minutes -> ?VND 15 minutes -> ?VND
Absent: -> ?VND Mobile phone: -> silent mode Ipad/tablet: -> dictionary function only
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CHAPTER 1: INTRODUCTION TO PROJECT MANAGEMENT
LET’S THINK AS A PROJECT MANAGER
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ADVANTAGES OF USING FORMAL PROJECT MANAGEMENT
Better control of financial, physical, and human resources
Improved customer relations Shorter development times Lower costs Higher quality and increased reliability Higher profit margins Improved productivity Better internal coordination Higher worker morale (less stress)
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Prepared by Nam Trung - 02/07/2013
WHAT IS PROJECT?
A Project is a temporary endeavor undertaken to create a unique, product, service, or result. temporary endeavor: with a beginning and an end unique: only one example?
Project vs Operation (ongoing) work
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Prepared by Nam Trung - 02/07/2013
REASONS TO START A PROJECT?
Market demand Strategic opportunity/business need Customer request Technological advancement Legal requirements Ecological Impacts Social need
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Prepared by Nam Trung - 02/07/2013
PROGRAMS AND PORTFOLIO A portfolio refers to a collection of projects, programs,
subportfolios, and operations managed as a group to achieve strategic objectives,
A program is defined as a group of related projects, subprograms or other work which support portfolio
Projects within a program are related through the common outcome or collective capability.
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Prepared by Nam Trung - 02/07/2013
WHAT IS PROJECT MANAGEMENT? The application of knowledge, skills, tools and technique
to project activities to meet project requirements Project Management is accomplished through the
application and integration of the processes such as Initiating Planning Executing Monitoring and Controlling Closing
Due to the nature of change, managing project is iterative and goes through progressive elaboration throughout the project’s lifecycle
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Prepared by Nam Trung - 02/07/2013
THE TRIPLE CONSTRAINT OF PROJECT MANAGEMENT
It is the project manager‘s duty to balance and achieve these three often-competing goals.
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Prepared by Nam Trung - 02/07/2013
CONSTRAINTS OF PROJECT MANAGEMENT
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WHO INVOLVE IN PROJECT? Project Sponsor is the person who is providing the financial resources
for the project, Formally accepts the product of the project. Project Manager is the person responsible for accomplishing the
project objectives. Project Coordinator
has some power to make decisions has some authority reports to a higher-level manager
Project Expediter acts primarily as a staff assistant as communications coordinator. cannot personally make or enforce decisions
Project Team includes PM and the group of individuals who act together in performing the work of project to achieve its objectives.
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Prepared by Nam Trung - 02/07/2013
WHO INVOLVE IN PROJECT?
Stakeholders: are persons or organizations who are actively involved in the project or whose interests may positively or negatively affected by the performance or completion of the project.
Stakeholders have varying levels of responsibility and authority and can change over the project life cycle
Project management team must continuously identify both external and internal stakeholders
Project manager must manage the influence of various stakeholders in relation to the requirements and balance stakeholders’ interest
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Prepared by Nam Trung - 02/07/2013
ROLE OF PROJECT MANAGER
Responsibilities and Competencies of the PMPMs have the responisibility to satisfy the needs:task needs, team needs and individual needs.Effective PMs need the following competencies:
Knowledge: know about project management Performance: what able to do or accomplish Personal: how PMs behave when performing the
project
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ROLE OF PROJECT MANAGER Interpersonal Skills of a PM: Effective PMs require a balance of
ethical, interpersonal, and conceptual skills that help them analyze situations and interact appropriately. Important skills: Leadership Team building Motivation Communication Influencing Decision making Political and cultural awareness Negotiation Trust building Conflict Management Coaching
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PMO – PROJECT MANAGEMENT OFFICE
A department that centralizes the management of projects. A PMO performs a number of functions that may include but are notlimited to: Managing shared resources across projects Coaching, mentoring, training and oversight Monitoring compliance with PM standards,
policies, procedures and templates Developing and managing project policies, procedures,
templates and other shared documentation (Organizational Process Assets)
Coordinating communication across projects
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Prepared by Nam Trung - 02/07/2013
EEF - ENTERPRISE ENVIRONMENTAL FACTORS
Refer to both internal & external environmental factors that surround or influence a project’s success
As an input in almost all project management process
May enhance or constrain project management options
May have positive or negative influence on the outcome
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Prepared by Nam Trung - 02/07/2013
EEF - ENTERPRISE ENVIRONMENTAL FACTORS EEF Examples:
Organizational culture, structure, and processes Government or industry standards Infrastructure Existing human resources Personnel administration Company work authorization systems Marketplace conditions Stakeholder risk tolerances Political climate Organization’s established communications channels Commercial databases Project management information
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Prepared by Nam Trung - 02/07/2013
REVIEW Why formal Project Management? What is Project? Reasons to start a project? Portfolio? Program? What is Project Management? What are 5 Process Groups? Triple contraint of project management? Contraints of project management? Project Sponsor? Project Manager? Project Coordinator? Project Expeditor? Project Team? Stakeholders? PMO? EEF?