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Overview: • Planning a Smart Working strategy • Preparing Smart Workers • Ergonomics for Smart Workers • Assessing risk for Smart Workers • Remote safety and productivity management • Are your Smart Workers coping? Review and measurement.
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Smart Working Webinars - July/August 2012
Guy Osmond
The UK’s most knowledgeable
supplier of innovative products and
services to improve workplace
wellbeing and productivity
We work with
professionals like you
in Private and Public Sector organisations
addressing
absenteeism, presenteeism and
productivity issues
We provide
assessments, advice and recommendations
to help you understand the problem
and see the solution
So that
you know what to do next
Which means that
the problem is solved
with minimum fuss
and maximum Return on Investment
We make …
… your life easier
and we make…
… you look good
Smart Working Webinars - July/August 2012
Guy Osmond
Agenda
• What?
• Why?
• Who?
• How?
• Issues and Ideas
• Products
• Resources
Smart Working – What?
• The “New Way of Working” (for 20+ years!)
• Choosing
– Where … to work
– When … to work
– How … to work
Smart Working – Why?
• ORGANISATION
• Improved agility
• Reduced property
• Improved
environmental impact
• Improved employee
engagement
• Team building
• Available technology
• INDIVIDUAL
• Greater flexibility
• Greater empowerment
• Reduced travelling
• Improved work-life
balance
• Increased job
satisfaction
Smart Working – Who?
• Decision makers/influencers:
– Estates
– Facilities
– HR
– Health & Safety
– IT/Comms
• Eligible:
– Anyone whose role is not defined by direct
access to specific physical resources
Smart Working – How?
• Top management buy-in
• Involve interested parties from the outset
• Form a multi-disciplinary team
• Explore options
• Feasibility study
• Identify champions
• Decide how to “sell” it!
Transitions
• Personal > Team
– Shared resources
– Shared access
• Physical > Virtual (electronic)
– Filing > Bin it! Box it! Bring it!
• Management
– Input > Output
Best Practice Ideas • Culture Change
– Move from input management to output management
– Coaching programme
• IT Familiarisation
• Space Management
• Team Development • Opportunity to improve efficiency and productivity
• Training & HR Policy Development
• Conduit for resolving problems
• Engagement Programme
– Roadshows
– Lunch & Learn
Once the Roll Out Starts
• Training for the new environment
• Equipping for the new environment
• Assessing the new environment
• Supporting in the new environment
• Response to the new environment
Training
Cardinus – Safety for Homeworkers
Equipping
• Laptop Kit
• Seating
• Furniture
• Fire extinguisher
• Smoke detector
• PAT testing
Assessing
Cardinus – Workstation Safety Plus
Supporting
• How do you stop people working
excessive hours?
• How do you get them to take breaks?
• How do you optimise their productivity at
the computer?
Supporting
Supporting
Response
• Not everyone is suited to this new flexibility
• Important for managers to provide support
• Important for managers to be supported
• How do you measure how people are
coping?
Presenteeism
• Red line – perceived productivity before
absence
• Purple line – actual productivity
Pro
du
ctiv
ity
>>>
Time >>>
Measured lost productivity
Unmeasured loss
Response – Workscreen
Resources
• Web Portal – www.osmondgroup.co.uk
• Blog
• eBulletin
• Social Media – access through Web Portal
• CtrlWORK presentation & free download
• Workscreen presentation & free pilot
• Flexibility – Smart Working Handbook