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Smart Working Webinars - July/August 2012 Guy Osmond

Smart-working 2012-08

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Overview: • Planning a Smart Working strategy • Preparing Smart Workers • Ergonomics for Smart Workers • Assessing risk for Smart Workers • Remote safety and productivity management • Are your Smart Workers coping? Review and measurement.

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Page 1: Smart-working 2012-08

Smart Working Webinars - July/August 2012

Guy Osmond

Page 2: Smart-working 2012-08

The UK’s most knowledgeable

supplier of innovative products and

services to improve workplace

wellbeing and productivity

Page 3: Smart-working 2012-08

We work with

professionals like you

in Private and Public Sector organisations

addressing

absenteeism, presenteeism and

productivity issues

Page 4: Smart-working 2012-08

We provide

assessments, advice and recommendations

to help you understand the problem

and see the solution

So that

you know what to do next

Page 5: Smart-working 2012-08

Which means that

the problem is solved

with minimum fuss

and maximum Return on Investment

Page 6: Smart-working 2012-08

We make …

… your life easier

and we make…

… you look good

Page 7: Smart-working 2012-08

Smart Working Webinars - July/August 2012

Guy Osmond

Page 8: Smart-working 2012-08

Agenda

• What?

• Why?

• Who?

• How?

• Issues and Ideas

• Products

• Resources

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Smart Working – What?

• The “New Way of Working” (for 20+ years!)

• Choosing

– Where … to work

– When … to work

– How … to work

Page 10: Smart-working 2012-08

Smart Working – Why?

• ORGANISATION

• Improved agility

• Reduced property

• Improved

environmental impact

• Improved employee

engagement

• Team building

• Available technology

• INDIVIDUAL

• Greater flexibility

• Greater empowerment

• Reduced travelling

• Improved work-life

balance

• Increased job

satisfaction

Page 11: Smart-working 2012-08

Smart Working – Who?

• Decision makers/influencers:

– Estates

– Facilities

– HR

– Health & Safety

– IT/Comms

• Eligible:

– Anyone whose role is not defined by direct

access to specific physical resources

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Smart Working – How?

• Top management buy-in

• Involve interested parties from the outset

• Form a multi-disciplinary team

• Explore options

• Feasibility study

• Identify champions

• Decide how to “sell” it!

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Transitions

• Personal > Team

– Shared resources

– Shared access

• Physical > Virtual (electronic)

– Filing > Bin it! Box it! Bring it!

• Management

– Input > Output

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Best Practice Ideas • Culture Change

– Move from input management to output management

– Coaching programme

• IT Familiarisation

• Space Management

• Team Development • Opportunity to improve efficiency and productivity

• Training & HR Policy Development

• Conduit for resolving problems

• Engagement Programme

– Roadshows

– Lunch & Learn

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Once the Roll Out Starts

• Training for the new environment

• Equipping for the new environment

• Assessing the new environment

• Supporting in the new environment

• Response to the new environment

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Training

Cardinus – Safety for Homeworkers

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Equipping

• Laptop Kit

• Seating

• Furniture

• Fire extinguisher

• Smoke detector

• PAT testing

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Assessing

Cardinus – Workstation Safety Plus

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Supporting

• How do you stop people working

excessive hours?

• How do you get them to take breaks?

• How do you optimise their productivity at

the computer?

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Supporting

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Supporting

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Response

• Not everyone is suited to this new flexibility

• Important for managers to provide support

• Important for managers to be supported

• How do you measure how people are

coping?

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Presenteeism

• Red line – perceived productivity before

absence

• Purple line – actual productivity

Pro

du

ctiv

ity

>>>

Time >>>

Measured lost productivity

Unmeasured loss

Page 24: Smart-working 2012-08

Response – Workscreen

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Resources

• Web Portal – www.osmondgroup.co.uk

• Blog

• eBulletin

• Social Media – access through Web Portal

• CtrlWORK presentation & free download

• Workscreen presentation & free pilot

• Flexibility – Smart Working Handbook