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Future-Proofing Your Smart Home Offering Lee Crossley [email protected] http://presciense.com

Smart Home World Talk & Survey June 2016

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Page 1: Smart Home World Talk  & Survey June 2016

Future-Proofing Your

Smart Home Offering

Lee Crossley

[email protected]

http://presciense.com

Page 2: Smart Home World Talk  & Survey June 2016

Talk Summary

▪ Take a modular approach and prepare to expand from your

vertical market

▪ Adopt a trusted security model from day one and never

compromise security

▪ Plan for tens of millions of devices and billions of events

and prove it before rolling out to customer number one

[email protected] 22/06/2016 Presciense Ltd. All rights reserved.

Page 3: Smart Home World Talk  & Survey June 2016

Flexibility - Take a Modular Approach

94% of attendee participants agree or strongly agree that smart home

technology is very important for their business in the next 2 years

45% of attendee participants want to offer security, safety and energy services

▪ 21 billion connected devices by 2020

▪ Utility companies, Telcos, other service providers

▪ Iterative UX

▪ A/B testing

▪ Multilingual

[email protected] 22/06/2016 Presciense Ltd. All rights reserved.

Page 4: Smart Home World Talk  & Survey June 2016

Security - Adopt a Trusted Model

70% of attendee participants have security concerns

▪ Minimum viable product

▪ Feature compromise

▪ Support (mobile platform) compromise

▪ External penetration testing

▪ 3rd party devices

▪ OAuth 2.0 / OpenID Connect

▪ Certificates (X.509)

[email protected] 22/06/2016 Presciense Ltd. All rights reserved.

Page 5: Smart Home World Talk  & Survey June 2016

Scalability - Plan for 10,000,000+ Devices

[email protected] 22/06/2016 Presciense Ltd. All rights reserved.

90% (30 million) UK homes to have smart meters within the next 5 years

800 million broadband subscribers worldwide with single operators

having millions of installed smart capable routers

21 billion connected devices by 2020

▪ Reliability / Availability

▪ Chaos Monkey Testing / Fuzz Testing

▪ Stress Testing

Plan for “pence” a month commercial model back off against volume

Page 6: Smart Home World Talk  & Survey June 2016

Awareness – Growing quickly

Safety1 in 5 insurance claims in the UK is for water damage

costing on average £4k

EnergyFrom 2017 to 2023 over 25m smart meters will

be installed in the UK

Security53% of home owners

interested in smart security

14% of

consumers

going to buy

smart

cameras

24% of consumer plan to buy smart

lighting

[email protected] 22/06/2016 Presciense Ltd. All rights reserved.

Page 7: Smart Home World Talk  & Survey June 2016

Demand – Taking off in multiple verticles

Smart Home Market in the UK in $bln Customer Segments Market Drivers

Telecom

Utility

Insurance

Service differentiation

Install of 25m smart

meters

Increase awareness

and acceptance

Market Challenges Market Trends

• High upfront cost

• Lack of

interoperability

• Lack of support

• Embedded IoT

• Rising longterm

energy cost

• IFTTT capability

[email protected] 22/06/2016 Presciense Ltd. All rights reserved.

Page 8: Smart Home World Talk  & Survey June 2016

Survey – Smart Home World 2016

62% of attendee participants see demand and awareness being the main barrier to adoption followed by cost

Telcos primarily focused on smart camera

Utilities primarily focused on smart meter*

63% of attendee participants want to sell both product and services

63% of attendee participants want a fully supported service with support for 3rd party products

*Utility respondents from the UK

[email protected] 22/06/2016 Presciense Ltd. All rights reserved.

Page 9: Smart Home World Talk  & Survey June 2016

Smart Home World 2016

Survey Results

Sophie Hurst

[email protected]

http://presciense.com

Page 10: Smart Home World Talk  & Survey June 2016

Survey Overview

▪A survey was run to delegates of Smart Home World 2016

▪36 people responded to the survey

▪Spread across Telco, Utility, Security and Internet of Things markets

▪Questions covered from importance of smart home, to concerns about security

▪The results are charted in the following slides

[email protected] 22/06/2016 Presciense Ltd. All rights reserved.

Page 11: Smart Home World Talk  & Survey June 2016

Key Findings

94% of attendee participants agree or strongly agree that smart home technology is very important for their business in the next 2 years

62% of attendee participants see demand and awareness being the main barrier to adoption followed by cost

70% have concerns about security

45% of attendee participants want to offer all 3 of security, safety and energy services

Telcos focused on camera, meter and sensors

Utilities focused on thermostat, meter and sensors

63% of attendee participants want to sell both product and services

63% of attendee participants want a fully supported service with support for 3rd party products

[email protected] 22/06/2016 Presciense Ltd. All rights reserved.

Page 12: Smart Home World Talk  & Survey June 2016

Question 1

Other:

▪Media

▪Medical devices

▪Industry analyst

▪Home entertainment

▪Lighting

▪Software development

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Page 13: Smart Home World Talk  & Survey June 2016

Question 2

Comments:

▪“Lack of cross-platform standards”

▪“Future integration”

▪“Transparency of the range of available products”

▪“Reliability of previous products often poor, so customers are wary”

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Page 14: Smart Home World Talk  & Survey June 2016

Question 3

Utility

Telco

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Page 15: Smart Home World Talk  & Survey June 2016

Question 4

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Page 16: Smart Home World Talk  & Survey June 2016

Question 5

Telco

Utility

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Page 17: Smart Home World Talk  & Survey June 2016

Question 6

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Page 18: Smart Home World Talk  & Survey June 2016

Question 7

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Page 19: Smart Home World Talk  & Survey June 2016

Question 8

Telco

Utility

[email protected] 22/06/2016 Presciense Ltd. All rights reserved.