• Web 2.0 vs. Enterprise 2.0

• TIME SAVED

• Decreased cycle time for decision making through more efficient information gathering- E.g., swarming on wikis, Twitter, etc.

• Timely access to relevant information in support of business functions and missions - Information constantly up to date (email vs. Intellipedia graphic)

• Increased diversity of thought and improved relationships between workers fostering innovation

- Find experts- Collaborate across organizational boundaries- Find your voice and be heard- Crowdsourcing

• Persistent intellectual capital with content actively being contributed and updated by all workers

- Avoids IC “walking out the door” • Transparent and flatter organizations through less burdensome and bureaucratic processes for common business practices

• Better positioning for a distributed workforce to include remote and 'telework' staff

How do you measure the value of a conversation? Chris Hemrick

@chrishemrick