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SIGUCCS 2013 “Reaching New Heights”

SIGUCCS Abstract Submission

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Page 1: SIGUCCS Abstract Submission

SIGUCCS 2013 “Reaching New Heights”

Page 2: SIGUCCS Abstract Submission

SIGUCCS 2013

Chicago, IL

Management SymposiumNovember 3-6, 2013

Service & SupportNovember 5-8, 2013

50th Anniversary Celebration

www.siguccs.org/conference/2013

facebook.com/SIGUCCS

Page 3: SIGUCCS Abstract Submission

MANAGEMENT SYMPOSIUM

Abstract required Interactive Sessions Share topics of community

interest

High interaction between presenter & audience

Outcomes (best practices, checklist, etc.)

No paper required

SERVICE & SUPPORT

Abstract Required Final Paper Required Full paper: 4-8 pages

Panel: 3-5 pages

Poster: 2-4 pages

Session at Conference Traditional presentation

Interactive session

Panel

Poster

Page 4: SIGUCCS Abstract Submission

Answer two questions:▪ What are you going to do in

your presentation?

▪ What will the audience members take away?

Keep it short and concise.100-150 words

Use clear but clever wording.

Start with an intro that will grab the reader’s attention.

Submit before the due date. (March 4, 2013)

“50 Years of Reaching New Heights”

Service & Support Tracks Customer Support Training & Documentation Technology Management Career Development Poster

Page 5: SIGUCCS Abstract Submission

1. Go to https://cmt.research.microsoft.com/SIGUCCS2013/

2. Create an Account3. Log in to the CMT4. Click "Create a new Paper Submission”

Select Track (Management or Service & Support)

Enter Required Fields

5. Submit

Page 6: SIGUCCS Abstract Submission

SIGUCCS 2013 Publication Timeline

Event Date

Call for Participation February 1, 2013

Abstracts Due March 4, 2013

Authors Notified April 1, 2013

First Draft Due May 1, 2013

Authors receive feedback May 10, 2013

Second Draft Due May 24, 2013

Authors receive feedback May 31, 2013

Final Draft Due June 14, 2013

Papers Verified June 21, 2013

Authors Submit Final Paper June 28, 2013

Conference November 3-8, 2013

Abstracts will be reviewed by the core program committee. Authors will be notified of their idea’s acceptance and assigned to a track and editing team.

Each Service & Support paper is reviewed at least three times by a team of volunteer readers and then reviewed by the program chairs.

Would you like to be a reader?Email [email protected]

Page 7: SIGUCCS Abstract Submission

ACM Word Template

http://www.acm.org/sigs/publications/proceedings-templates

ACM Categories and Subject Descriptors, General Terms, and Keywords

http://www.acm.org/about/class/1998

Brainstorm Paper Content

Introduction

Take aways for the attendees

Figures, captions, other references

Acknowledgments

References