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Microsoft and SurfRay collaborate to create rich website search experiences with SharePoint and Ontolica. In this webcast, Microsoft Technical Solution Expert and FAST veteran, Carlos Valcarcel, joins Josh Noble to reveal how SharePoint search enables public sector websites to connect communities and content. They will show live public sector SharePoint sites leveraging SharePoint and Ontolica Search to improve capacity building, increase efficiency, connect communities, and collaborate.
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SharePoint Search for the Public and Non Profit Sector
Carlos Valcarcel
Microsoft, Technical Development
Josh Noble
SurfRay, Director of Sales
Author: Pro SharePoint 2010 Search
SharePoint Search Goes Public!
Agenda
• Setting the Context
• Defining Extranets
• The Microsoft Offering
• Search Case Studies
• Q&A
Achieve Your MissionSharePoint is the key to achieving Mission Driven and Data Driven Objectives
• Build capacity– Raise money, volunteers, & increase public awareness– Connect donors and advocates with your mission
• Increase efficiencies of data retrieval– Quick information retrieval across departments and affiliate organizations– Link cross functional work teams to both historical and real time data
• Implement grant management systems to track and measure results • Track and measure programmatic and financial outcomes
– Do your new programs result in the desired outcome? – Ex. Increase graduation rates, literacy, health, etc.
• Build communities – Easily connect people with service providers and resource information
• Collaborate with community partners and other NGO’s – How can different organizations collaborate and partner to achieve mutual goals? – Ex. Police collaborate with Women’s Shelters to combat domestic violence
ExtranetsPartner Portal
Private WebB2B
B2C
Secure NetworkDealer Network
Financial Management Sites for Banking Customers
Product Support Sites
Franchise Management Sites
Features and functions that are Intranet-like
Isolation from anonymous internet users
Services and information for targeted audiences
Customers
Partners
Vendors
Employees
Vertical Portals
Horizontal Portals
Authenticated Users
CommunityExperts
Search
Information
Setting the ContextSetting the Context
Extranets are websites that connect organizations to partners, vendors, and customers—providing a secure, highly personalized interaction with people, information, applications and business processes.
Extranets DefinedExtranets Defined
User-centric content management
Rich media management
Design flexibility for end-users, designers, and developers
Familiar, Unified Platform
Connect via social networking
Build community and self-service
Rapid content and expertise discovery
Compelling User Experience
Familiar Office® authoring experience
Quick page creation, publishing, & language variation
Easily add podcasts and streaming video
Authoring Made Easy
Why SharePoint?Why SharePoint?
Web Content
Search
SocialComputing
Digital Assets
Application Integration
Collaboration
Web Analytics
CustomerExperience
The Microsoft internet sites vision provides organizations with a foundation for rich digital
experiences that enables them to:
Improve customer experiences and broaden their customer base
Effectively reach new communities and retain
existing donors
Offer their services across multiple media channels
Generate higher revenues by monetizing digital assets
Microsoft Digital Marketing
News and external opinion to monitor and send to clients
Top information from Woodgrove…new market view
report to send to clients
Drilldown to single view with all clues about a customer: portfolio, holdings, communications, annual and quarterly customer
plans, etc…
Set of Customers to explore
Experts to help, with availability and
rating
Immediate actions on selected items
View of information across different pivots, with drilldown
Finds customers beyond direct terms (REIT ~ real estate)
Start with a simple query, quickly find and
explore
DIGITAL LANDSCAPE FOR MARKETING
PLATFORMS“drive engagement”
INTELLIGENCE“build insight”
MEDIA/ADVERTISING“create demand”
Digital
Platforms are
any platform that
drives
engagement with
the customer/
target audience.
Internet Sites
for Enterprises
Site
Management is
critical for
Internet Site
development and
together they
represent
business
opportunity.
―INTERNET SITES‖
Digital TV Phone Apps
Kinect Facebook
Mobile Web LinkedIn
TwitterEbay.com/
Amazon.com
Site Management
Software Partners to
extend analytics:
• WebTrends
• SharePoint Dashboards
• Hosting
• Technology governance
• Software Partners to
extend platform over time:
• Newsgator
• HiSoftware
• Telerik
• Nintex
• Governance and content
management & publishing
• CommunityManagement
• Event mgt/ Lead mgt
• Search results refinement
• Social marketing integration
• Lead Management
• Digital Asset Management
• Search Engine Opt. (SEO)
• Visual search (Bing,
Google)
• Email marketing
• Social Sites Pages:
Facebook, LinkedIn
BUSINESS INTELLIGENCE TECHNOLOGY MGT BUSINESS MGT DIGITAL MARKETING
What the Future Looks Like
Serving Global Governments
Q/A & Contact Details
Carlos Valcarcel
Microsoft, Technical Development
http://blogs.msdn.com/b/dark_corners/
Josh Noble
Director of Sales, Americas & Oceania
Author: Pro SharePoint 2010 Search
http://www.prosharepointsearch.com/
@SurfRay
Additional Resources
Our SharePoint Search Video Webinars:http://surfray.com/resources/webcasts.html
Enterprise Search Blog - New Idea Engineeringhttp://www.enterprisesearchblog.com/
Mikael Svenson – Tech and Mehttp://techmikael.blogspot.com/
Carlos Valcarcel – Dark Cornershttp://blogs.msdn.com/b/dark_corners/
Michal Pisarek – SharePoint Analyst HQhttp://www.sharepointanalysthq.com/
ProSharePointSearch.comhttp://www.prosharepointsearch.com/