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SharePoint in Capital Markets

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Page 1: SharePoint in Capital Markets
Page 2: SharePoint in Capital Markets

Consumers demand more complex technology

• Social connectivity for customers and professionals

• Use more mobile devices

• Cloud

Lost customer loyalty

• Financial crisis causing lack of confidence

• Focus on customer experience

Cost and margin pressures

• Historically low interest rates

• Focus on profitability and reducing operation costs

Need for greater insight into financial risks and business performance

• Unforeseen risks

• Escalating regulatory requirements

Page 3: SharePoint in Capital Markets

Mobility and social channelsTake advantage of cloud, mobility, and social media both internally and externally

Customer acquisitionand retention Enhance customer service tools, sales, and collaboration platforms

Cost optimization and operational efficiencyImprove individual and team productivity, reduce software and other IT costs

Risk management and business insight Turn data into knowledge to increase revenue and efficiency while enabling agile enterprise risk management

Page 4: SharePoint in Capital Markets

Mobility and Social channels

Customer acquisitionand retention

Cost optimization and operational efficiency

Risk management and business insight Risk

management

and business

insight

Page 5: SharePoint in Capital Markets

BENEFITS

• Review and mitigate risk

across business lines

• Identify and act upon

operational risks

• Reduce risk management

reporting costs

“Creating a central risk repository with

automatic analytics capabilities has

improved productivity, expanded our

coverage capacity, and given us more

time to think about portfolio risk.”

--Tony Patti, Chief Risk Officer,

Credit Suisse Asset Management

Predicted Loan Default – By CountryTotal Loan Balance Loan to Value % Risk Rating

Greece

$5.3m

12.6%

Italy

$3.6m

6.8%

Spain

$2.4m

4.5%

Switzerland

$2.1m

2.9%

Sweden

$1.9m

2.7%

Denmark

$2.3m

3.5%

Portugal

$2.1m

3.2%

Ireland

$1.7m

2.8%

Austria

$1.4m

2.4%

Belgium

$1.2m

0.8%

Poland

$0.8m

0.6%Norway

$0.8m

0.8%

Select All

Europe

N. America

S. America

APAC

Middle East

Africa

Consumer GoodsTotal Loans: $985,000

At Risk: $375,000

Total LoansPredicted

Loan Defaults

Consumer Goods

Financial Services

Manufact. Telco

$20,811,000 $1,413,000 $79,000 $55,000 $153,000 $33,000

$27,257,000 $1,249,000 $73,000 $49,000 $139,000 $79,000

$20,811,000 $2,322,000 $86,000 $49,000 $99,000 $101,000

$15,789,000 $1,085,000 $22,000 $18,000 $77,000 $174,000

$8,998,000 $1,721,000 $55,000 $120,000 $88,000 $44,000

$45,123,000 $3,612,000 $129,000 $440,000 $314,000 $198,000

$30,634,000 $3,729,000 $101,000 $97,000 $79,000 $101,000

$15,825,000 $844,000 $44,000 $15,000 $108,000 $99,000

$7,927,000 $2,117,000 $69,000 $71,000 $69,000 $80,000

$43,827,000 $2,429,000 $82,000 $97,000 $208,000 $170,000

$22,882,000 $1,940,000 $76,000 $75,000 $99,000 $101,000

$28,902,000 $2,108,000 $88,000 $91,000 $175,000 $94,000

Predicted Loan Default – Details By Industry

Page 6: SharePoint in Capital Markets

BENEFITS

• Help ensure compliance

with key regulations

• Reduce compliance costs

Bank of America created a

SharePoint portal solution to

comply with the Basel accords

and better measure and address

operational risk throughout the

enterprise.

Page 7: SharePoint in Capital Markets

BENEFITS

• Build compliance into

everyday tools, reducing

training and supporting

productivity

• Reduce cost of compliance

• Automated processes

reduce manual tasks, prove

integrity

Erste Abwicklungsanstalt (Bank,

Germany) estimated 30%

productivity increase with

process automation plus an

“audit-proof” centralized

solution (built on SharePoint)

for managing credit files.

Develop SharePoint workflows for key financial processes

Check Diagram to validate processes;

customizable

Issues with processes identified

Page 8: SharePoint in Capital Markets

ASB Bank (subsidiary of

Commonwealth Bank of

Australia) expects to reduce

paper storage by 75% by

organizing information with

content management tools in

SharePoint.

BENEFITS

• Meet compliance needs

• Reduce cost of financial

document storage

Specify retention schedules for content types

Submit documents for long term archival

Page 9: SharePoint in Capital Markets

BENEFITS

• Meet compliance needs

• Quickly gather information

for audits, legal inquires

• Reduce third-party software

costs

Search both Exchange, SharePoint

Perform queries with simple filtering

Page 10: SharePoint in Capital Markets

BENEFITS

• Save time working with

auditors or partners

• Reduce external auditor or

partner fees by reducing

time they spent searching

for information

Share documents with people inside

and outside your organization

Manage permissions

Create simple

document workflows

Risk Audit Draft

Risk Audit 2013

Risk Audit Draft

Income statement

Cash flow

Balance sheet

Operations

CFO agreement

CEO agreement

COO agreement

Bank statements

Real Estate holdings

Board of Directors meeting minutes December

Final Report

Organize all your

team communications

in one place Enforce sign-in to comply

with data governance

and protection policies

Page 11: SharePoint in Capital Markets

Mobility and Social channels

Risk management and business insight

Cost optimization and operational efficiency

Customer acquisitionand retention

Customer

acquisition and

retention

Page 12: SharePoint in Capital Markets

BENEFITS

• Increase customer

satisfaction, retention

• Increase revenue per

financial customer with

sharing of best practices

“Our research shows that we can

increase our productivity up to

25 percent by using social

collaboration in the enterprise,”

-Mark Rogers, Head of

Enterprise Content Deployment

Management, ASB Bank

Roth IRA Conversion Small Business

Sara DavisNew Changes to Roth IRA Rules All Small Business Owners Should Know About

New Changes to Roth IRA Rules All Small Business Owners Should Know About

23 days ago

Kathy Richards

Webcast on NEW Roth IRA Changes for Small Business Owners

New Roth IRA Changes for Small Business Owners

15 days ago

Sara DavisThe calculation worksheet to calculate Roth IRA contribution rates for Small Business Own…

the new Roth IRA discussion guide should also be available soon

Great - Branch Managers really liked the piece we sent out last on

There are many pros and cons. The most common

motivations for rolling the money out to an #IRA are control and flexibility. First,

when you roll into an #IRA, you are no longer limited to the choices the #401(k)

plan offers. Second, you may cut costs if the investment options in the #401(k) are

expensive as is common with small plans.

#401K account to a new #Roth account. They are still working and have a #small

business. They just started the new job and worked at the previous business for

approximately 5 years. They want to move approximately $63,000. They are about

8 years from retirement. What rules apply here and what unique opportunities

exist due to the business?

I have a new customer who would like to transfer an existing

Kathy Richards

#401K 20 uses within the past week

#Roth 15 uses within the past week

#small business12 uses within the past week

#Retirement11 uses within the past week

#ETF 5 uses within the past week

Newsfeed

Page 13: SharePoint in Capital Markets

BENEFITS

• Resolve customer issues

faster

• Reduce office space costs

and travel costs for financial

advisors

Search for expertise

Mobile Banking Setup for Windows Phone

Mobile Banking Setup for Android

Mobile Banking Setup for iPhone

Discover experts based

on their interests or

past projects

Facebook and LinkedIn

feeds integrated into

Contact Card

Click-to-

communicate

via email, IM,

voice & video

Page 14: SharePoint in Capital Markets

Mobility and Social channels

Customer acquisitionand retention

Risk management and business insight

Cost optimization and operational efficiency

Cost

optimization

and operational

efficiency

Page 15: SharePoint in Capital Markets

Develop custom applications that connect to external or line-of-business systems. Extend the capabilities of SharePoint by lighting up new productivity scenarios with apps.

BENEFITS

• See and measure branch

performance in real-time

• Take action to apply more

resources where needed.

Personal Services

Small Business Services

Merchant Services

Mortgage Loans

Mortgage Loans

Mortgage Loans

Lending PersonalMerchant

Sales Amount by Branch

$400,000-$600,000

$600,000-$800,000

$800,000-$1,000,000

Grand Ave BranchNew Deposits Lending

55 ▲ $2.5 ▼

Investment #ofDepositors

$17.5 ▲ 1,521 ▲

“With faster and more effective

information delivery and

collaboration among all…users,

we can take better advantage…of

our data, improving the quality

of our business decisions”

-Juraj Fehér, BI Architect,

VUB (Bank, Slovak Republic)

Example of app -

Access to data that

provides managers to

better manage branch

sales performance.

Page 16: SharePoint in Capital Markets

BENEFITS

• Reduce training costs, as

well as travel costs

associated with training

• Deliver certification training

more easily and at most

convenient time

View video thumbnails without

leaving your search page

Graphical refiners

let you modify

your query

Investments- Tax Updates 2013

Investments- Tax

CFP Certification Requirements

Search and view video

eLearning experiences

Required for CFP. Training on the new tax updates for

2013 related to investments. Covers changes in the

taxing financial investments for individuals

CFP Insurance PlansCFP Training

Asset ProtectionTax PlanningEmployee Benefits

Financial PlanningEstate PlanningRetirement Planning

Page 17: SharePoint in Capital Markets

BENEFITS

• Reduce project completion

or go-to-market time

• Improve teamwork and

faster, better-informed

decision making

Page 18: SharePoint in Capital Markets

Risk management and business insight

Customer acquisitionand retention

Cost optimization and operational efficiency

Mobility and Social channels

Mobility and

Social channels

Page 19: SharePoint in Capital Markets

BENEFITS

• Empower business users to

keep content fresh without

having to rely on IT

• Reduce TCO while delivering

flexibility across the

enterprise

• Engage customers with rich

experiences across multiple

devices

Design sites with virtually any tool,

customize faster with simplified

markup and style sheets

Optimize for any device – easily

create mobile apps

Author once and reuse content

across sites. Integrated translation

services

“The real power of FAST search is

that it helps us get customers

straight to the information they

are looking for, so they have a

better online experience.”

--Sandeep Baruah, Head of

Online, National Australia Bank

Dynamic search

Page 20: SharePoint in Capital Markets

Use SharePoint and SkyDrive Pro to easily and more securely share documents. Access from virtually anywhere on virtually any device.Financial advisors can access information about customers, products.

BENEFITS

• Improve mobile productivity

of financial advisors

• Improve sales, driving the

number of financial products

per customer

DHCU Community Credit Union

(US) is using SharePoint Online

to better manage sales leads

from office or mobile devices.

• 14% increase in loan

balances

• 5% increase in credit union

membership

See which files are

shared and with whom

Shared with Everyone

Financial Advisor Guidebook

Tax Code for Retirement Accounts

High Net Worth Advisor Presentation

Alpha, Beta Calculations

Portfolio Analysis 2013

Monte Carlo Simulation

Retirement picture

Retirement Model for Different Ages

Transition Rules for Qualified Plans

Get to your SkyDrive Pro from multiple devices*

High Net Worth Advisor

Portfolio Analysis 2013

Tax Code for Retirement

SkyDrive Pro

Access offline,

stay in sync

Page 21: SharePoint in Capital Markets

BENEFITS

• Gather approvals for

responses on social forums

faster, helping customer

satisfaction

• Streamline decision making

processes

Share ideas and get

answers in real time

on your Newsfeed

Follow people,

documents and sites

#hashtags

@Mention people

Like

Pervasive presence

integration

Page 22: SharePoint in Capital Markets
Page 23: SharePoint in Capital Markets
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Page 25: SharePoint in Capital Markets

I have been impressed with Katpro technology and their implementation process. They areextremely skilled on Azure platform and have an ability to provide appropriate solution for thetechnology need. We are very pleased to have Katpro as a technology partner.

- Jagat Jiban Mishra, Chief Product Officer, Mystifly Consulting Pvt Ltd

Working with the KatPro team has been totally satisfying on 3 important counts – transparency,punctuality and quality. While 'quality' and 'punctuality' is an expectation from a solution partner, but'transparency' is a virtue, which is rarely seen. The KatPro team was always clear about every aspectof their work.

- Anirban, Co-Founder, Loremo Solutions

LCF being a start up, Katpro has been a tremendous support in our journey. Two things on top ofour mind is 1) their ability to think through the big picture and 2) their business orienteddevelopment

- Param Ram, Chief Executive Officer, Lostclikfound.com

Katpro Technologies’ help and their work are highly commendable. Their right kind of attitude andright kind of expertise helped us a lot. We are glad we took their help and will certainly look forwardto work with them again

- Abdul Matean, Delivery Head, Microexcel.com

Page 26: SharePoint in Capital Markets

[email protected]

Reach US

Katpro Technologies Inc

3902 Henderson Blvd,

Suite 208 - #186 Tampa,

33629 United States

Email –

[email protected]

W –www.katprotech.com