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Adam Brandt, Vice President, and Gregg Ostrowski, Vice President, discuss servicing the innovative enterprise at Gartner Symposium/ITxpo 2014.
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#DigitalBusiness@SamsungBizUSA
SERVICING THE INNOVATIVE
ENTERPRISE
Adam Brandt Gregg Ostrowski
Vice President Vice President
#DigitalBusiness @SamsungBizUSA
#DigitalBusiness@SamsungBizUSA
The Challenge of Mobility Management
• Proliferation of devices
• Security
• Line of Business needs
versus budget constraints
• Cross-platform, multi-OS
environment
• Increasing end-user
expectations
#DigitalBusiness@SamsungBizUSA
Samsung 360
Services
Deployment
ApplicationsSecurity
MobileCareSupport
360 Services
#DigitalBusiness@SamsungBizUSA
Samsung 360 Services for Business
Support Applications Security Deployment MobileCareTM
• Tier 3 Technical Support
• 12x5 or 24x7 Support Options
• Health Check
• Knox License &
• Container Support
• EMM License & Platform Support
• Customer Support Portal
• Remote Support
• Service Level Agreement
• Enterprise Application Developer Training
• Enterprise Application Development Consulting
• Enterprise Application Migration
• Enterprise File Synch & Share
• Mobile Health Check
• Mobile Architecture
• Security Review
• Mobile Security Assessment
• Mobile Security PolicyAssessment
• Samsung Device Provisioning
• Maintenance & Upgrade Support
• Maintenance Release Support of EMM Platforms
• Migration Support to a New EMM Platform
• EMM Upgrade Support
• Samsung Device Repair
• Samsung Device Warranty
#DigitalBusiness@SamsungBizUSA
Samsung 360 Services for Business
Active Pilot
Customers Industries
Making the Most of Your Current Technology
Investments
Application Support
MDM & Knox License
Security Services
Warranty and Repair
Service Account Manager
On-Site Support
Pro-Active
Co
re S
erv
ices
Pre
miu
m S
erv
ices
(Co
re P
lus
)Enterprise IT Service Desk
Multiple MDM Support
Health Check
Valu
e –
Ad
d
Available Services
Deployment Support
#DigitalBusiness@SamsungBizUSA
Uniquely Positioned
#DigitalBusiness@SamsungBizUSA
Open Up A Flexible Ecosystem,
And Work Cross-platform
Engage In Direct And Dedicated Relationships
Imagine A Truly Digital Business
Gain Value From Existing Technology
Investments
Commitment to Business
#DigitalBusiness@SamsungBizUSA
Atlantic Exhibit Hall Booths #5 & #6
#DigitalBusiness
@SamsungBizUSA