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CMDB, Incident, Problem,
Release Mgmt, Service Request
Virtual Workload Provisioning,
Multi Hypervisor, Cloud Mgmt, Self
Service
OS / Software Deploy,
Patching and Settings Mgmt,
3rd party OS
Performance, Health, Network,
Application Monitoring, Best
Practices
Backup & Disaster Recovery
Orchestration Run Book
Automation, Integration
ADDS
Service ManagerEnd User
End User
Active Directory
Service Request
CMDB
Orchestrator
Runbooks
Self-ServicePortal
RunbookActivity
Active Directory Connector Orchestrator Connector
Links to Runbook
Relates to CIs
RunbookTriggers Runbook
Transfers Parameters
Initiate Service Requests
Initiate Incidents
Get-Objects
Set-Objects
Contact Details
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