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Selecting a Marketing Automation Solution that Scales Chris Pooley Principal Solutions Architect [email protected]

Selecting a Marketing Automation Solution that Scales

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Page 1: Selecting a Marketing Automation Solution that Scales

Selecting a Marketing Automation Solution that ScalesChris PooleyPrincipal Solutions [email protected]

Page 2: Selecting a Marketing Automation Solution that Scales

05/03/2023Marketo Proprietary and Confidential | © Marketo, Inc. Page 2

Marketing First

Platform Innovation

What is Marketo?

Page 3: Selecting a Marketing Automation Solution that Scales

Marketo Proprietary and Confidential | © Marketo, Inc.

How does the Marketo Platform help you?

Page 3

Leverage complex business objects and relationships to drive relevant, personalized engagement

Listen and immediately react to key customer interactions

Scale with your organization’s success

Page 4: Selecting a Marketing Automation Solution that Scales

Marketo Proprietary and Confidential | © Marketo, Inc.

How does the Marketo Platform help you?

Page 4

Leverage complex business objects and relationships to drive relevant, personalized engagement

Listen and immediately react to key customer interactions

Scale with your organization’s success

Page 5: Selecting a Marketing Automation Solution that Scales

Marketo Proprietary and Confidential | © Marketo, Inc.

Example use case:

Page 5

Automotive company wants to target existing drivers of its flagship sedan, aged 35-45, in which the purchase date was >10 years ago

Person Car

Name, age Model, purchase dateBought

Drives

Wishes could drive

Ownership

= Custom Object

Page 6: Selecting a Marketing Automation Solution that Scales

Marketo Proprietary and Confidential | © Marketo, Inc.

Example use case, continued:

Page 6

Automotive company wants to target existing drivers of its flagship sedan, aged 35-45, in which the purchase date was >10 years ago

Page 7: Selecting a Marketing Automation Solution that Scales

Marketo Proprietary and Confidential | © Marketo, Inc.

How does the Marketo Platform help you?

Page 7

Leverage complex business objects and relationships to drive relevant, personalized engagement

Listen and immediately react to key customer interactions

Scale with your organization’s success

Page 8: Selecting a Marketing Automation Solution that Scales

Marketo Proprietary and Confidential | © Marketo, Inc.

Example use case:

Page 8

Provider of tax filing software wants to drive adoption and conversion of free trials by reacting to user activity/inactivity

Starts trial, edition: X Send getting started email; add to targeted nurture

Completes basic info Update trial score

Completes income section Automatically adjust nurture

Completes deductions, itemized: true Promote up-sell/cross-sell

Does nothing for 2 weeks “Wake the dead” campaign

Files return Automatically adjust nurture

TrialPeriod

Page 9: Selecting a Marketing Automation Solution that Scales

Marketo Proprietary and Confidential | © Marketo, Inc.

Example use case, continued:

Page 9

Provider of tax filing software wants to drive adoption and conversion of free trials by reacting to user activity/inactivity

Page 10: Selecting a Marketing Automation Solution that Scales

Marketo Proprietary and Confidential | © Marketo, Inc.

How does the Marketo Platform help you?

Page 10

Leverage complex business objects and relationships to drive relevant, personalized engagement

Listen and immediately react to key customer interactions

Scale with your organization’s success

Page 11: Selecting a Marketing Automation Solution that Scales

The New Reality

Page 12: Selecting a Marketing Automation Solution that Scales

Evolving The Platform

Marketo Proprietary and Confidential | © Marketo, Inc. Page 12

RelationalSQL-driven for enterprise ACID needs

NoSQL100x segmentation acceleration via Solr

Federated

IOT-ready architecture for billions of interactions

2012

2.7 Billion Emails125 Billion Activities

2015

18 Billion Emails500 Billion Activities

2020

100 Billion Emails25 Trillion Activities

Page 13: Selecting a Marketing Automation Solution that Scales

Marketo Proprietary and Confidential | © Marketo, Inc.

How does the Marketo Platform help you?

Page 13

Leverage complex business objects and relationships to drive relevant, personalized engagement

Listen and immediately react to key customer interactions

Scale with your organization’s success

Page 14: Selecting a Marketing Automation Solution that Scales