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The Scrum Master as a Team Coach Conne X o X Pierluigi Pugliese

Scrum master as a team coach - Agile Prague 2013

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Page 2: Scrum master as a team coach - Agile Prague 2013

What could you need?

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Page 3: Scrum master as a team coach - Agile Prague 2013

From heuristic to structure

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“My team is doing X how can I have them doing Y?”

Complex Adaptive Systems =>

Contextually aware Experiments

Page 4: Scrum master as a team coach - Agile Prague 2013

TCConsultTCConsultTCConsultTCConsult

Your many Roles as Scrum Master

Page 5: Scrum master as a team coach - Agile Prague 2013

Agile coaching = Many roles

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Page 6: Scrum master as a team coach - Agile Prague 2013

Many roles at once - I

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I’ve  done  X

Mentor

Good,  now  try  Y

What  else?

I  will  try  Y

Coach

Agile,  agile,  ...

Evangelist

Technical  Expert

Page 7: Scrum master as a team coach - Agile Prague 2013

Many roles at once - II

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Mediator

Green!

Yellow!

Blue?

Let’s  do  it!

MoFvator

X  works  like...

Trainer

Facilitator

Green!

Yellow!

IntenFon?

Page 8: Scrum master as a team coach - Agile Prague 2013

What are your real roles?

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CoachTrainer

Mentor

Technical Expert

EvangelistMediator

Motivator

Facilitator

Page 9: Scrum master as a team coach - Agile Prague 2013

TCConsultTCConsultTCConsultTCConsult

What “glasses” do you use?

Page 10: Scrum master as a team coach - Agile Prague 2013

How do you approach the SM role?

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CognitionTrust

Organisationvon Kibéd, Sparrer - Glaubenpolaritäten

Page 11: Scrum master as a team coach - Agile Prague 2013

What does it mean for you?•Chances? •Blind spots?

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Cognition

Trust Organisation

Page 12: Scrum master as a team coach - Agile Prague 2013

What does it mean for your team?•Chances? •Blind spots?•How do they approach their daily problems?•What is limiting them?•How could you support them?

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Cognition

Trust

Organisation

Page 13: Scrum master as a team coach - Agile Prague 2013

TCConsultTCConsultTCConsultTCConsult

Ecology

Page 14: Scrum master as a team coach - Agile Prague 2013

Ecology

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Advantages of the new

Advantages of the old

Disadvantages of the old

Disadvantages of the new

CHANGE?NO CHANGE?

Page 15: Scrum master as a team coach - Agile Prague 2013

TCConsultTCConsultTCConsultTCConsult

Values

Page 16: Scrum master as a team coach - Agile Prague 2013

What are Values?

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•How do you use them?

Communication

Simplicity

Feedback

Courage

Reliability

Quality Honesty

Transparency

Page 17: Scrum master as a team coach - Agile Prague 2013

Values: Nominalisations•Example: Honesty => be honest

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be honest

Who? With whom?

How exactly?

Context?

About what?

When?Exceptions?

Validity?

Page 18: Scrum master as a team coach - Agile Prague 2013

Solution...•Avoid “Values”

•Boundaries, emergence•Define behaviours•Set Goals•Challenge Beliefs•Reflection processes•Support group dynamics

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Page 19: Scrum master as a team coach - Agile Prague 2013

Questions?

Now or per email ppugliese: [at] connexxo [dot] com