Scaling thePossibilitiesof UtilityTechnologies

THE TIPPING POINT FOR UTILITY TECHNOLOGY

The Utility IndustryWhen it comes to running services for an entire city, state, or even country utility

companies are king

Since the world’s first public electricity supply in 1881 the industry management

processes have changed very little

For most standard utility companies as many as 2/3 of employees work in the field

With world electricity consumption predicted to increase by 87% over the next two

decades, it’s time for a change in operations

offers mobileutility workforce management

solutions that empower electricity,gas and water companies of allsizes – along with their servicecontractors and providers – to

meet these new demands.

CommunicationMobile applications assist in implementing a cohesive

system for communication for many companies,

whether it’s accomplished through integrated

solutions or BYOD (Bring Your Own Device) which has

seen steady growth in adoption for organizations

since the mid 2000’s.

In particular the growth dispatch technologies have

helped utility companies accomplish more than ever

before. When field workers and dispatch are

integrated with mobile technologies both parties are

instantly notified when there is an issue.

OutageManagementTechnologies Frequency of power outages has increased by 125%

during the last 15 years. As the number of outages

continues to grow due to weather extremes so does the

customer’s expectations

Cloud based applications and offline technology allow

for communication to occur even during the most

extreme weather conditions.

Outage management technologies give dispatch and

technicians information on where the outage is, what

caused the problem, and how to fix the issue.

Applications such as SmartField from MobileLogix

predicts arrival times + or – 30 minutes with 96%

consistency.

GPS Vehicle TrackingSuccess in the field can most often be attributed to vehicle tracking using GPS

locating software. This added technology helps reduce operational costs while

increasing productivity.

Locating the nearest technician is the first step in completing a job efficiently.

Utilities are used by nearly every geographic location therefore important to have

tech’s strategically spread out throughout the area

When a crew of technicians are chosen based off of their current location you are

reducing gas cost and travel time.

Using a field service management solution you can predict with 98% percent

accuracy when a problem will occur and how long the job will take to complete.

AUTOMATING FIELDSERVICE MANAGEMENTCAN IMPROVE UTILITY

COMPANIES PRODUCTIVITYBY 12%

UTILITY COMPANIES CANEXPECT TO SEE A 27% INCREASE

IN SERVICE PROFITABILITYWHEN USING A DISPATCHMANAGEMENT SOLUTION

THE UTILITIESMANAGEMENT INDUSTRY ISEXPECTED TO GROW 20.35%

FROM 2016-2021

@ M O B I L E L O G I XW W W . M O B I L E L O G I X . C O M