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"What do I get?" is usually the second question after you answer, "How much does it cost?" Join David Loshin - author of "The Practitioner's Guide to Data Quality Improvement" and industry expert in the Master Data Management and Information Value space - and William McKnight - widely acknowledged as a practical Strategist and Lead Enterprise Information Architect whose client projects have received multiple best practices awards, as they share their answers to the second most popular question facing practitioners and executives alike. Real-world business cases from customers will be the focus of this informative, best-practices session. Issues to be addressed: • Cost without Value = Zero Budget • Clear Value without Clear Costs = Zero Budget • Value Goals & Objectives = Measurement and Success • Leveraging Partners for Value Definition - How Close is too Close?
Citation preview
Quality Master Data for Improved Business Performance
“What do I get?” The second Question After “How Much Does it Cost” Master Data Management Value Monetization: Real-Life Best Practices
What do I get ?
Master Data Performance Solutions
Verdantis, Inc. is the evolution of Zynapse – a division of Zycus, Inc. to its own company with its own corporate
identity
Verdantis comes from the Latin word for truth – veritas - and the word verdant – meaning abundant and
sustainable
William McKnight
Agenda
David Loshin
“What do I get?” The second Question After “How Much Does it Cost”
William McKnight - President, McKnight Consulting Group
Practical Strategist and Lead Enterprise Information Architect
Best Practices Award for Multiple Clients
David Loshin - President, Knowledge Integrity Incorporated
Author of “the Practitioner's Guide to Data Quality Improvement”
Information Value and Master Data Management Expert
Investments In MDM
• MDM Returns are in the improved efficacy of projects targeting business objectives
• MDM should be an integral part of most projects
Copyright © 2012 McKnight Consulting Group, LLC All Rights Reserved – Confidential and Proprietary
Key Outcomes In MDM Successes
Reduced IT TCO for data management due to fewer systems and less overall processingStreamline processes due to elimination of manual reconciliationLessen organizational focus on the data warehouseIncrease understanding of corporate data through homogenous data distributionImprove ability to deal with compliance and data lineage by simplifying data infrastructure
Copyright © 2012 McKnight Consulting Group, LLC All Rights Reserved – Confidential and Proprietary
• Gather Data Requirements• Prioritize Data Requirements • Build an Iterative Deployment Map• Determine iteration tangible metric(s)• Define costs• Attain business quantification of returns• Present the possibilities across a probability
distribution• Measure with Corporate Governance
The 8 Steps to ROI
Copyright © 2012 McKnight Consulting Group, LLC All Rights Reserved – Confidential and Proprietary
MDM Program Justifications
Operational System Impact – Reduced ExpensesMDM methodology and competence – Reduced ExpensesMDM tools competence – Reduced ExpensesEnterprise Subject Areas – Increased Revenue and Reduced Expenses
Copyright © 2012 McKnight Consulting Group, LLC All Rights Reserved – Confidential and Proprietary
MDM Organization Change Management (OCM) Focus Areas
OCM focuses on mitigating “people” risks and enabling realization of MDM business benefits
Engage & Communicate
Stakeholder Management
Address Organizational
Implications
Change Readiness
Mobilize & Align Leaders
Train the Workforce
Copyright © 2012 McKnight Consulting Group, LLC All Rights Reserved – Confidential and Proprietary
William McKnight
William McKnight - President, McKnight Consulting Group
Practical Strategist and Lead Enterprise Information Architect
Best Practices Award for Multiple Clients
David Loshin - President, Knowledge Integrity Incorporated
Author of “The Practitioner's Guide to Data Quality Improvement”
Information Value and Master Data Management Expert
Agenda
David Loshin
“What do I get?” The second Question After “How Much Does it Cost”
Business Value and Data Dependence
© 2012 Knowledge Integrity, Inc. www.knowledge-integrity.com
(301)754-635010
Expenses
RiskManagement
Revenue CustomerExperience
Performance
How are business policies, corporate mission, and strategic performance objectives translated into dimensions of value?
What criteria are used for prioritizing effort in relation to maximizing value?
What is the relationship between corporate value drivers and information?
© 2012 Knowledge Integrity, Inc. www.knowledge-integrity.com (301)754-6350
Example: Productivity in the Supply Chain
• Opportunities to improve productivity within a specific end-to-end process helps identify bottlenecks as well as opportunities for optimization
• The tasks associated with the supply chain can be monitored for efficiency
• These measures depend on accurate, accessible shared data
11
Quality Master Product Data for Revenue Generation
• Types:– Sharp– Embroidery– Quilting– Darning– Bodkin– Tatting– …
• Size:– Length– Thickness
• Construction– Metal– Coating
© 2011 Knowledge Integrity, Inc. www.knowledge-integrity.com (301)754-
635012
Master product registries allow for searching and location of items based on values of identifying attributes
Enable matching in face of multiple aliases: Brand name Product identifier Qualified name Engineering characteristics Global standard ID
Product Master Data and Packaging
• Items are packaged based on content, volume, weight, etc.
• May have different packaging materials for different regions, locations, branding, formulations, languages, transport size, partner demands, contractual agreements
• Hierarchy management provided by product MDM helps maintain consistency across packaging processes
• Also guides optimal transport packaging to optimize for size, weight, shelf life
© 2011 Knowledge Integrity, Inc. www.knowledge-integrity.com (301)754-
635013
Panel Discussion and Audience Q & A
PanelDiscussion
Q & A
PRODUCTHARMONIZE
PRODUCT INTEGRITY (PIM)
Quality Master Data to Improve your Business Performance
MATERIAL HARMONIZE
MATERIAL INTEGRITY (MI)
CUSTOMERHARMONIZE
CUSTOMER INTEGRITY (CIM)
SUPPLIERHARMONIZE
SUPPLIER INTEGRITY (SIM)
CLEAN IT WITH HARMONIZE
KEEP IT CLEAN WITH INTEGRITY
Watch this entire webinar as hosted by SAP Insider. Click here
Master Data Solutions
www.verdantis.com
Toll Free +1 866 987 4463
