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June 2014
SAP Fiori UX
© 2014 SAP AG. All rights reserved. 2
consumer user
experience is
the new standard
The world is changing
the SAP you know
Simplify your world with design
Our mission
design thinking
points the way
SAP
user experience strategy
new renew enable
SAP Fiori UX
“Simplicity is the
ultimate sophistication” -Leonardo da Vinci
© 2014 SAP AG. All rights reserved. 9
SAP Fiori UX Design Principles
Supports how
and where you
work, at any time
Provides one
fluid, seamless
experience
Makes an
emotional
connection
Designed for you,
your needs and
how you work
Focuses on
the important
Responsive Simple Coherent Delightful Role-based
© 2014 SAP AG. All rights reserved. 10
SAP Fiori role-based experience for top tasks
Today
Functional-based applications SAP Fiori UX
Role-based applications
To: One entry point for the user and UX
following common design directions
From: Multiple entry points for the user and
inconsistent user experience (e.g. ERP vs. CRM)
From: One transaction for multiple roles
exposing all data & functions to all users
To: Decomposed apps for each role
exposing only relevant data & functions
SAP Embraces SAP Fiori UX
Powered by our
innovation platform
Combined with deep
business knowledge
Giving you
simple & delightful
Supported with the
latest UI technology
SAP New User Experience
Unified UX Direction for all SAP Software All applications & UI technologies to converge to the SAP Fiori UX
SAP HANA Platform
Applications* Analytics*
SAP Fiori User Experience
* Cloud and Analytics embracing SAP Fiori UX is the current state of planning and may be changed by SAP at any time.
© 2014 SAP AG. All rights reserved. 14
SAP Fiori Launchpad Web-based Entry Point for SAP Business Applications Across Platforms and Devices
SAP Fiori Launchpad is a role based,
personalized, real-time and contextual
aggregation point for business applications
and analytics.
It runs on multiple devices, using
responsive web design, and is
deployable on multiple platforms.
It is designed according to the simple and
intuitive SAP Fiori user experience, while
supporting established UI technologies.
© 2014 SAP AG. All rights reserved. 15
SAP Fiori Launchpad One entry point for the user
Search across and
within apps to get
immediate answers
Role based with one
common role
definition
Group tiles for
personalized
content organization
News and feeds to
enhance
collaboration
Color coding alerts
user for any overdue,
new or immediate
actions
Dynamic charts to
provide high level,
real-time overview
SAP Jam integrated to
provide instant feedback
on notifications and
group activity
© 2014 SAP AG. All rights reserved. 16
SAP Fiori UX App Types
Run on:
• Exceptions apply for
Financials and MRP
• Selected apps were
downported (next slide)
For SAP Smart Business,
consider «HANA side car»
approach as long as you are not
running Suite on HANA
Run on: Run on:
Transactional
Task-based Access
Access to tasks like change, create, or entire
processes with guided navigation
Insights
Visual overview of a dedicated topic for further
KPI related analyses
Analytical Factsheet
Search and Explore
View essential information about objects and
contextual navigation between related objects
Run on: Run on: Run on:
© 2014 SAP AG. All rights reserved. 17
Fiori Launchpad Performance-driven Working Model
Situation-driven Working Model
Task-driven Working Model
Analyze in Lumira*
KPI Modeler
& Repository
Collaborate
Execute
Transactions
Smart Business
Drill-Down
Analysis Path
Framework*
CxO
Cockpit*
Lumira Story
Viewer*
HANA Search,
C‘est Bon, Fact Sheet
Work Lists with Embedded Analytics, Ad-hoc queries
(Design Studio)*
SAP Smart Business Enabling Different Working Models
* Coming soon
© 2014 SAP AG. All rights reserved. 18
SAP Fiori User Roles Across Lines of Business and Industries
Project Manager & Planner
Program Manager
Project Team Member
Accounts Payable
Accountant
Accounts Receivable
Accountant
Cash Manager
Collection Specialist
Controller
Cost Manager
G/L Accountant
Sales Manager
Manager
Employee
Manager
Sales Representative
Inside Sales
Representative
Sales Manager
Purchaser
Inventory Accountant
Materials Requirement
Planner
Employee
Manager
MRP Controller
Quality Engineer
Production Planner
Prod Worker/Supervisor
Supplier
Supply Planner
Transportation Manager
Warehouse Manager
Shipping Specialist
Product Manager
Maintenance Worker &
Planner
Manager
MDG Expert
ILM Archiving Expert
Security Manager
Retail
Master Data Specialist
Promotion Specialist
Retail Store Associate
Insurance
Claims Supervisor
R&D, Engineering
Finance Human Resources Sales & Marketing Procurement
Manufacturing Supply Chain Asset Management
Cross LoB
Industries
© 2014 SAP AG. All rights reserved. 19
SAP Fiori UX for Cloud Overview
Continuously rethink the experience of our Cloud solutions
so we can help our customers improve user engagement
Renewal
Focus on UX for single solution
Harmonization Focus on UX across Cloud solutions
Cloud for Customer
Business Value & Customer Success
© 2014 SAP AG. All rights reserved. 21
Why focus on User Experience?
Gain productivity
Increase user adoption
Decrease user errors
Save training costs
$
Gre
at
Use
r E
xp
eri
en
ce
UX impacts Business Value
© 2014 SAP AG. All rights reserved. 22
Customer testimonials
“I am very excited to see such positive results from SAP’s UX Strategy in such a short time frame. The SAP Fiori apps are as easy to use as Facebook, Google or Amazon. This is exactly what end users are looking for.”
Benjamin Salter, Enterprise Architecture and Application Development, Valero
”
“
We have deployed SAP Fiori at Colgate and the feedback
from our first group of business users has been very
positive. They are excited about the ease of use and
simplicity of the app. We worked very closely with SAP on
the vision and mission of SAP Fiori and we think the first
release of our collaboration looks great. We believe SAP
Fiori will help to provide consumer-grade user experiences
to our employees.
Tom Greene, Chief Information and Business Services Officer, Colgate
“
”
“
”
With the use of SAP Fiori, we can innovate and drive
efficient internal processes to simplify the user experience.
Jeetendra Chhika, Head IT Operations, PPC Cement
© 2014 SAP AG. All rights reserved. 23
PPC: Increasing Productivity When Workers
Are on the Go with SAP® Fiori™ Apps
Company
PPC Cement (PPC)
Headquarters
Johannesburg, South Africa
Industry
Mill products
Products and Services
Manufacturer of cement, aggregates,
metallurgical-grade lime, burnt dolomite,
and limestone
Employees
3,200
Revenue
>R 7 billion (>US$710.4 million)
Web Site
www.ppc.co.za
Partner
SAP® Consulting organization
Objectives
Meet business demand SAP applications to operate via mobile devices
Support the “Africa strategy” by allowing senior management to work from anywhere with simple, user-friendly mobile technology
Create value for employees by improving efficiency and productivity
Resolution
Implemented SAP Fiori™ apps, including My Leave Requests, Approve Leave Requests, My Spend, and Approve Requisitions – to provide a simple and intuitive mobile user experience
Successfully went live in just two weeks, thanks to the SAP Consulting organization
Fast configuration with no significant customization required to integrate with the SAP ERP application
Benefits
Simpler, user-friendly application using HTML5
Greater user productivity with the ability to work on the go
“With the use of SAP Fiori, we can innovate and drive efficient internal processes to
simplify the user experience.”
Jeetendra Chhika, Head IT Operations, PPC Cement
Fast Implementation that was on time and within budget
Simple User experience for frequently used SAP software functions
Efficient Use of employee time on the go, leading to greater productivity
This content is approved by the customer and may not be altered under any circumstances.
© 2014 SAP AG. All rights reserved. 24
Casale Group: Making Requests and Approvals
Anytime and Around the World with SAP® Fiori™
Company
Casale Group SA
Headquarters
Lugano, Switzerland
Industry
Engineering, construction, and operations
Products and Services
Design and refurbishment of chemical
facilities for ammonia, methanol, and urea
production
Employees
200
Revenue
Approximately SFr 150 million (€120
million)
Web Site
www.casale.ch
Partner
Present SpA
Objectives
Provide managers working around the world immediate access to approval functions in the SAP® ERP application
Simplify daily tasks for technicians
Improve user experience with convenient and user-friendly mobile apps
Resolution
Implemented SAP Fiori™ apps, including My Leave Requests, Approve Leave Requests, Approve Purchase Orders, and Approve Requisitions, to provide users with a simple and intuitive mobile experience
Quickly installed and configured mobile apps and integrated with SAP ERP using SAP Mobile Platform
Eliminated the need for direct access to SAP ERP with the using SAP Gateway technology to establish a central hub
Benefits
Simpler, faster business activities using mobile devices
Fully available system that runs efficiently and without delays
Apps that are effective, enabling request and approval processes that meet business needs
“When projects are extremely complex, information systems must help make them
easier. SAP Fiori streamlines information flow in a simple and effective way.”
Riccardo Donati, Head of IT, Casale Group SA
Reliability Apps that are always available, thanks to the state-of-the-art SAP Mobile Platform
Speed Requests that can be approved as soon as they are created
Simplicity User-friendly mobile interface that lets workers get started without any training
This content is approved by the customer and may not be altered under any circumstances.
© 2014 SAP AG. All rights reserved. 25
Learn more
Experience Site – SAP Fiori UX
SAP HANA Marketplace – SAP Fiori UX
Q&A: SAP Community Network (SCN) – SAP Fiori
Product Documentation
RUN BETTER WITH
Thank you !