SAP ChaRM (Change Request Management)

SAP Solution Manager

INTRODUCTION• SAP ChaRM is a device conveyed with SAP

Solution Manager that oversees exercises performed throughout a change from outline to testing and final promotion to production system.

• It permits you to track change appeals, transport requests for change administration framework in the whole business result.

• SAP ChaRM utilizes a workflow based endorsement for transport administration, review evidence documentation of the functional changes in result scene.

What is SAP ChaRM

• Enforces Standardized change process (ITIL Based)• Manages, tracks and categorizes Change Requests• Test execution of changes in the target system.• Transport Scheduling and Tracking• Comprehensive Reporting on complete Change history• Documentation of implemented changes• Minimize business disruptions• Part of SAP Basis Support Services.

BENEFITS

• SAP ChaRM permits association to control and oversee changes in the SAP framework effectively.

• SAP ChaRM permits association to control and oversee changes in the SAP framework effectively.

• Tracking and Audit-ability on Changes.• Reduce risk of correction and of project failures.• Minimize business disruptions.• Effective and efficient tool of request Management for

SAP BASIS Consulting Service Providers.

APPLICATIONS

SAP ChaRM report can give the following information:-•Change request: By Status, type, steps.•Change Request duration: By organization, user, type, step•Change Requests & Transport Requests•Current transport status•Incidents triggered in Change request: By Organization, SAP Component.

In Nutshell..• Technically, SAP Charm needs to be configured in your

landscape first. It uses CRM request/approval procedure; BC set for SAP ChaRM and follows a workflow mechanism.

• Despite the fact that SAP Charm in the scene takes a considerable amount time to be setup, it arranges proficient administration of progressions in your IT foundation by authorizing institutionalized strategies and methods falling in Information Technology IL (ITIL) philosophy.

For More Information, Please visit:-http://www.architectsap.com/blog/sap-basis-2/charm-

change-request-management%E2%80%93-solution-manager/