Sample it service design solutions for it startups

  • Published on
    27-Jul-2015

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<p> 1. ITSM Design and practices for IT Startup company Business solutions for an IT start-up company through ITIL V3 Service Design Practices By Shanthi Kumar V, IT Management &amp; Practices Consultant Contact: vskumar35@gmail.com 2. Overview This Presentation is useful for the Start-up IT companies, to implement the IT services design with ITIL V3 Standards. I would like to share some of the best practices or activities through ITIL V3 Service Design practices to implement incrementally for their organization. Discussed with simulated issues, examples and practices are mapped to resolve them. With graphical charts on live issues. It helps to manage well their services and the running projects. By following these practices, they can retain the customers of different projects. Note, this is not only for startup companies, it is meant also who wants to follow these practices for their smooth function of IT business. Note: If you are an experienced IT company and still want to know the process steps with live practices, you can use this presentation very well. 3. A graphical chart for Design co-ordination with examples Note: In the next slide, Continued the example. 4. Recap of Service design process organization Design co-ordination Service catalog management Service level management These can help while adopting the service design of the ITIL V3 in an IT Organization. ITIL Service Design Sub processes Risk management Capacity management Availability management IT Service continuity management Information security management Compliance management Architecture management Supplier management Note: In the next slides you can see the service design roles details. </p>

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