World®’16

SAFe ImplementationUnicorns atMcKessonTimKelly - ExecutiveDirectorofTechnologyHeatherWilson- Sr.DirectorofPortfolioandProgramManagementMcKesson

AMX44S

AGILEMANAGEMENT

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Abstract

JointhissessiontolearnhowonebusinessunitatMcKessonsuccessfullyimplementedtheScaledAgileFramework(SAFe)andaddeduniqueandcriticalcomponentsincluding:HappinessMetrics(thepredictorforfuturegamificationsuccess);ValueStreamSprintRetrospectives(socialaccountabilityandlearning);andFinancialKPIs(managingthePortfolio).

TimKelly

HeatherWilson

McKesson

ExecutiveDirectorSr.Director

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Agenda

INTRODUCTION

THETEAM&TRANSFORMATION

CONCLUSION

UNICORN:PORTFOLIO

UNICORN:MANAGINGTHEPROCESS

UNICORN:METRICS

1

2

3

4

5

6

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IntroductionBruceLee&Unicorns

“Absorbwhat is useful, discardwhat is not. Addwhat is uniquely your own.” Bruce Lee

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TheTeam&Transformation

McKessonBPSTechnologyteam– We’repartofaFortuneFivecompany– Thesystemssupportover$19Bof

healthcarepatienttransactionsand$650Minrevenue

– OurcustomersarelargelyinternalBusinessOwners

– LeveragingScaledAgileFramework(SAFe)asourexecutionmodel§ FourTrains,23scrumteams§ Decentralizedteams

TheTeamLandscape

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TheTeam&TransformationBeforeSAFe

41%

0% 5%

10% 15% 20% 25% 30% 35% 40% 45%

PreSAFe

VeryHappyorExcited§ Lackofgoodmeasurement

§ Littleprioritization

§ Littletransparencytoworkinprogress

§ Stakeholdersnotengaged

§ Inabilitytoplanstrategicwork

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TheTransformation

§ TransitionedintoSAFe35weeksago

§ Certifiedandtrainedourleadersandteams

§ PartneredwithCATechnologies

§ Madethetransformationbudgetneutral

TransformationtoSAFe

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TheTeam&Transformation

Unicorn:LeveragedSAFe toplan&executethetransformation

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Unicorn:PortfolioAttributestoManagethePortfolio

0

100

200

300

400

500

600

700

800

900

1000

$0

$20,000

$40,000

$60,000

$80,000

$100,000

$120,000

$140,000

$160,000

FeaturePoints BudgetedRevenue

§ FollowSAFe PortfolioKanban

§ CurrencyisFeaturePoint

§ AddedattributesforeachFeature– Customer– InvestmentCategory– Size

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0.00

100.00

200.00

300.00

400.00

500.00

600.00

700.00

800.00

900.00

1000.00

FeaturePointsbyInvestment

Mait ShortTerm Strategic CostSavings TBD

Maintenance53%

ShortTerm21%

Strategic16%

CostSavings10%

InvestmentCategory

Maintenance ShortTerm Strategic CostSavings

Unicorn:Portfolio

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PI– 10weeks

PI– 8weeks

PI- 6weeksPI-4weeks

PI– 2weeks

Unicorn:ManagingtheProcessLeverageSAFe LifecycletoManagetheProcess

§ ProductManagersupdateProductVision

§ ToptenfeaturesareprioritizedaheadoftimeusingWSJF

§ RTEhaspreparedandannouncedevents,agenda,attendance,venue

§ ProductManagementdecomposesInitiativesintoFeatures,ascapacityallows

§ ProductManagersrefinethefeatures&roughlyscopetheupcomingPI

§ Teamsdetermine%neededforunplannedwork§ ProgramStakeholdersareEngaged§ PortfolioSteeringCommitteemeeting

§ ProgrambacklogisreadyandsocializedwithProductOwners

§ Productownershaveteambacklogsrefinedandready

§ ProductManagersupdatetheproductroadmapandfinalizethefeaturelist

§ PIplanning:§ Teamsplan&commit§ BusinessValueiscollected§ Visionpresentationisreadyand

reviewedpriortoevent

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Unicorn:ManagingtheProcess

§ OrganizationalSprintRetrospectives

§ CollaborationTools

PracticestoManagetheProcess

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Unicorn:MetricsKeyPerformanceIndicators

89%

92%

98%

102%

109%

92%

95%

87%

107%

99%

83%

94%

0% 50% 100% 150%

PMSol

IT

BI

ES

BusinessValueDelta

Dolphins Cubs Braves

88%

93% 94% 93%

96% 97%

98% 97% 97%

82% 84% 86% 88% 90% 92% 94% 96% 98%

100%

QualityProductivityAcceptance

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Unicorn:MetricsSAFe andHappiness

41%

53%

67% 63%

59%

76%

67% 67% 70%

60%

0%

10%

20%

30%

40%

50%

60%

70%

80%

PreSAFe ProgramTrain BPSTech BPSBusiness

VeryHappyorExcited

Braves Cubs Dolphins

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Conclusion

COMETOGETHERASALEADERSHIPTEAM

CREATEPORTFOLIOGUIDANCE

INVESTINYOURCULTUREANDMETRICS

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Questions?

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