2. Issue tracking Problems Tracking 3. Incident Tracking 4. Bug
Tracking 5. 6. Request Tracker 7. * Tracking 8. 9. 10. RT 11. 12. ?
13. 14. 15. 16. 17. - Email- (CLI) 18. REST API 19.
translations.launchpad.net/rt 20. 21. Linux, BSD, Solaris... MacOS
:) 22. NO WINDOWS 23. MySQL, Postgres, Oracle SQLite () 24.
Apache{1,2}+mod_perl FastCGI+{apache, nginx, lighttpd} 25. 26.
(Ticket) 27. (Queue) 28.
29. 30. 31. 32.
33. 34. ... 35. 36. 37. 38. 39. () , , 40. () , , 41. () ? 42.
() 43. (Priority) 44. 45. () Owner 46. () 47. () () Requestor(s)
48. () s AdminCcs 49. () 50. ()
51. - 52. cc - 53. acc - . 54. 55. () (Starts) (Due) 56. ()
Started -> * 57. () Resolved -> 58. () (SLA) RT-Ext-SLA 59.
() LinearEscalate 60. () RT-Ext-Calendar iCal 61. (Links) 62. ()
(depends on) (depends on by) 63. () 64. () (member of) (has
members) 65. () / 66. () (refers to) (referred to by) 67. () 68. !
69. Custom Fields 70. (. )
71. 72. 73. ... 74. (. )
75. 76. 77. ... 78. (. )
79. 80. 81. (Access Control) 82. , 83. 84. () 85. 86. 87. >20
88. ? 89. return (0, err) unless $self->CurrentUserHasRight(
'MySuperPuperRight' ); 90. 91. (, Transaction) 92. (Type) (Field)
(OldValue, NewValue) 93. Create 94. (Set, Owner) (Set, Queue)
(AddWatcher, Cc) 95. 96. (Scrips) 97. + +... 98. + 99. + 100. [+ ]
101. 102. 103. ? ? ? 104. 105. - 106. ? 107. 108. 109. crontool
110. crontool + + 111. crontool 112. crontool 113. ? 114. ? 115. ?
116. ? 117. ? ... 118. ? 119. ? 9 120. ? 121. ? 122. RT 4 123. RT4
124. RT4 125. RT4 AJAX 126. RT4 REST 127. 128. request-tracker.ru
129. wiki.bestpractical.com 130. lists.bestpractical.com 131.
svn.bestpractical.com 132. [email_address] 133. ?
