RTC - Moreno Corp

Pairing e-Technologies and Today’s Corporative needs

Orlando Moreno

[email protected]

408.656.2498

Video

Data

Voice

Web

and More

mailto:[email protected]

Orlando Moreno [email protected] 408-656-24982

Real Time Collaboration

RTC challenges you to reconsider—Why Travel? Video conferencing can help you and your company bridge the geographical gap between you and your customers without leaving the comfort of your office.

Today’s conferencing technology is fast, reliable, cost-effective and a very safe alternative to business travel.

http://www.ivci.com/why_travel.html


Business Opportunities and Drivers

• Drive productivity & get more done, right from your desktop.

• Build relationships of virtual project teams

• Remote alert notification through email, pager or cellular phones

• Cross functional collaboration• Reduce costs associated with

lost cycles, deferred decisions, and unnecessary travel and facilities.

• Accelerate customer acquisition. Sales can do more – faster.

• Improve customer support. Decrease customer down time and time to resolution.


Video over IP is undoubtedly where the world is heading in order to accomplish mass roll-outs of video conferencing technology

Globalization of functions throughout R&D and manufacturing Standardization of corporate business functions across multiple facilities“Outreach”, meet instantly with customers, partners, and colleagues from any location.

Global integrationReal Time Collaboration


• Share information, applications, documents• Secure interactive environment using web browser• Product placement, pricing, promotion, special events• Global road shows, orientations, seminars, interviews• Operational status, meetings & executive briefings


The power to train anyone, anywhere.

Classroom: individual training when needed

Certification: Allows cross standardization

Training Over Video: Planned & convenient

On-Site Training: On the road, mobile

Web-Based Training: Up to your desk

Bringing the training to you

http://www.polycom.com/products_services/products_categories/0,1421,pw-565-582-568,00.html


• Intranet web / Virtual Training Centers• Integrate with Microsoft Outlook: Instantly

schedule/issue invitations, attend Web Training session from within your Outlook calendar. Streamline training schedules, eliminate double bookings, and log into a Web training session from your daily calendar.

• Reference materials and documentation• Customer education usage & tools• Effective/ Efficient. Provide interactive teaching &

learning experience online. • Develop processes for ongoing support

Education:


Results

Guidance

Training Marketing

R & D

Comm.

Adoption

Management

Documentation, status, formats, requirements, feedback, records, publication

Road Shows,Sells, Profits,Show & Tell,

Staff, customers, partners, vendors, channels

Continuous Progress, process improvement, self service, and steady state

Productivity, Quality, Measurement, Customer Satisfaction

Technologies,Infrastructure,Innovation,


Focus on People, Process & Technology

• Planning Strategies: Business, Corp, Unit, Future

• Technology Support: IT, Trends, R&D

• Benefits: Integration, Collaboration

• and Human Factor: Communication, Interaction, Education


RTC Application Matrix


Sharing We Survive, United We Stand,

Collaborating We Grow Stronger

Promote involvement and commitment

Establish Standards

Create Q&Q realistic goals

PM tooling

Synergies and alignments

Cultural / Global awareness

We Learn:


Continuous Improvement


Big companies, whether manufacturer or vendors, will not waste time working with the intricacies of technologies or managing the fine details of businesses that are not core to their bottom line


Real Time Collaboration


Collaborative Strategies

“Collaboration focuses on achieving a mutually identified goal and outcome that could not be reached or realized through independent action.”

Innovation Through Collaboration