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With SteelCentral AppInternals and SteelCentral AppResponse, Riverbed provides products designed to help IT monitor, troubleshoot, and diagnose application performance problems, no matter where end users are located or how they access the IT infrastructure. To better understand the business value of Riverbed application performance management (APM) solutions, IDC recently conducted a study of Riverbed customers, examining how they deployed and are using APM tools and the benefits delivered to their IT staff and the broader business. Leveraging its strengths in the traditional network performance management (NPM) market and its 2012 acquisition of OPNET Technologies, Riverbed is taking important steps to credibly reposition itself as a total performance management platform provider. http://www.riverbed.com/apm
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ROI Summary for Riverbed’s Application Performance Management Portfolio
Key Performance Improvements Realized from Customers Who Deployed Riverbed SteelCentral
Business Value Benefits – Average Annual Benefits per 100 users
3 Year ROI
Payback Period
Hours Saved per User
Average Annual Benefits (per 100 users)
Reduction in Downtime
© 2014 IDC. www.idc.com | Document #249937
521% 6.4 MONTHS
8.8
$20,361
82.4%
IT Staff Productivity
Business Productivity
Risk Management
Infrastructure Cost Reduction
$8,225 $7,474 $3,731 $931
Business Value SnapshotIDC White Paper | The Business Value and ROI Achieved with Riverbed in Analyzing, Diagnosing, and Resolving Application Performance Issues
“Riverbed has helped us remove the blame game because we can pinpoint things. We used to have to bring 10-15 people in to bring an app back up, and the discussion was ‘whose issue is
this?’ Now, when we have a problem, it’s only 2-3 people helping to solve the problem.”— Application manager at a large U.S. technology manufacturer
