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Marta Vázquez Vázquez Risk Management and Patient Safety Strategy in Andalusia Best Practices for Patient Safety and Quality Improvement Bucharest, March 27th 2014

Risk Management and Patient Safety Strategy in Andalusia

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Page 1: Risk Management and Patient Safety Strategy in Andalusia

Marta Vázquez Vázquez

Risk Management and Patient Safety Strategy in Andalusia

Best Practices for Patient Safety and Quality ImprovementBucharest, March 27th 2014

Page 2: Risk Management and Patient Safety Strategy in Andalusia

www.juntadeandalucia.es/agenciadecalidadsanitaria

What’s the Andalusian Patient Safety Observatory?

Page 3: Risk Management and Patient Safety Strategy in Andalusia

“The global burden of unsafe medical care: analytic modeling of observational studies” Ashish K Jha, Itziar Larizgoitia, Carmen Audera-Lopez, et al. BMJ Qual Saf 2013 22: 809-815 originally published online September 18, 2013

There are 421 million hospitalisations in the world annually, and approximately 42,7 millions of adverse events , according to the World Health Organization

1 out of 10 inpatients suffers from adverse events.

23 millions of disability-adjusted life years are lost annually as a consequence of adverse events.

The global burden of unsafe medical care

Some figures…

Page 4: Risk Management and Patient Safety Strategy in Andalusia

418.500 AE (9,3 %)

2,511,000 aditional stays

Hospitalisations4,500,000/year

904,744 avoidable stays

6 hospitals of 500 beds/year

Aranaz-Andrés JM, Aibar-Remón C, Vitaller-Burillo J, Gea-Velázquez de Castro MT, Requena-Puche J, Terol-García E and grupo de trabajo ENEAS. Impact and preventability of adverse events in Spanish public hospitals. Results of the Spanish Nacional Study of adverse events (ENEAS). International Journal for Quality in Health Care 2009;21(6):408-14.

http://intqhc.oxfordjournals.org/content/21/6/408.full.pdf+html

Impact on hospitalization

Page 5: Risk Management and Patient Safety Strategy in Andalusia
Page 6: Risk Management and Patient Safety Strategy in Andalusia

International Framework2004: World Alliance for Patient Safety

“First do no harm”

2006: Council of Europe Recommendations “Patient Safety as the center of every healthcare policies”

2009: Council of the European UnionRecommendations on Patient Safety, including surveillance

and prevention of hospital acquired infections-To promote national strategies on patient safety

- To prevent and work against HAI

Patient Safety Strategy in Spain

Page 7: Risk Management and Patient Safety Strategy in Andalusia

Patient Safety Strategy in Spain

Reporting and Learning Systems

Safe practices

Training

Culture

Patients

Patient Safety

Strategy

Research

Page 8: Risk Management and Patient Safety Strategy in Andalusia

Patient Safety Strategy in Andalusia

DisseminationImplementation Evaluation of NHS indicatorsExperts Review

Page 9: Risk Management and Patient Safety Strategy in Andalusia

NHS Indicators

0 10 20 30 40 50 60 70 80 90 100

Hosp - ISMP [Ind.15]

Hosp - Conciliación [Ind.14]

Hosp - Mdto alto riesgo [Ind.13]

Pac - LVSQ [Ind.12]

Hosp - LVSQ [Ind.11]

Hosp - Incidencia IRAS [Ind.10]

Hosp - Prevalencia IRAS [Ind.9]

Prevalencia UPP [Ind.8]

Pac - Valoración UPP [Ind.7]

Hosp - UPP [Ind.6]

Hosp - Identificación [Ind.5]

DAP - UFGR/Com SP [Ind.4]

Hosp - UFGR/Com. SP [Ind.3]

DAP - SNISP [Ind.2]

Hosp - SNISP [Ind.1]

Porcentaje (%)

Indicadores despliegue de la ESP

SNS

SSPA

Page 10: Risk Management and Patient Safety Strategy in Andalusia

Patient Safety Strategy in Andalusia 2011-2014

Page 11: Risk Management and Patient Safety Strategy in Andalusia

1

2

3

4

Safety and citizenship

Safety and healthcare professionals

A safe shared space

Strategic projects

42 actionsMacromanagement

(Regional Health Ministry)

24 actionsMiddle

management(Centres)

55 actionsMicromanagement

(Units)

3 blocks, 7 aims, 22 objectives, 121 actions

Patient Safety Strategy in Andalusia 2011-2014

Page 12: Risk Management and Patient Safety Strategy in Andalusia

979 units

(85% of total)

Page 13: Risk Management and Patient Safety Strategy in Andalusia

Criteria with the highest percentage of compliance

20%

20%

26%

8%

7%

67%

71%

64%

87%

88%

0% 20% 40% 60% 80% 100%

E_012. High risk procedures (n=701)

E_031. Reporting and Learning Systems (n=681)

E_037. AE management (n=662)

E_061a. Patient identif ication (n=652)

E_075. Hand Hygiene (n=644)

Not met Parcially met Met N/A

Page 14: Risk Management and Patient Safety Strategy in Andalusia

Criteria with the highest percentage of non-compliance

40%

41%

46%

51%

52%

26%

23%

17%

16%

20%

29%

30%

31%

24%

22%

0% 20% 40% 60% 80% 100%

E_014. Information about the Strategy (n=684)

E_063. Critical points monitoring (n=630)

E_060. PS information to citizens (n=644)

E_064b. PS information in clinical pathways (n=617)

E_045. Research groups (n=641)

Not met Parcially met Met N/A

Page 15: Risk Management and Patient Safety Strategy in Andalusia

#Safe Use of Drugs

#Hand Hygiene

#Safe Surgery

#Pain Control

Safe Practices in the Observatory

#Prevention of central venous catheter-related infection

Page 16: Risk Management and Patient Safety Strategy in Andalusia

Online tools

Page 17: Risk Management and Patient Safety Strategy in Andalusia

Recommendation

Examples

Evidences and improvement areas

Resources

Assessment criteria

Sharing

Page 18: Risk Management and Patient Safety Strategy in Andalusia

Resource bank and Badge

Page 19: Risk Management and Patient Safety Strategy in Andalusia

Aditional tools

Page 20: Risk Management and Patient Safety Strategy in Andalusia
Page 21: Risk Management and Patient Safety Strategy in Andalusia

International Network

1132 centres39 Colombia

26 Argentina

25 Mexico

3 Panama

7 Peru

6 Cuba

5 Uruguay

5 Chile

2 Brazil

Page 22: Risk Management and Patient Safety Strategy in Andalusia

- Almost 1,500 reported incidents

- 159 shared improvement actions

Sharing solutions

2013

Page 23: Risk Management and Patient Safety Strategy in Andalusia

Patient Empowerment

Page 24: Risk Management and Patient Safety Strategy in Andalusia

Patient Empowerment

Pregunta por tu salud

CompruebaRecuerdaMed

Page 25: Risk Management and Patient Safety Strategy in Andalusia

Following the PaSQ Sustainability Guidelines

- Sharing patient safety practices

-Exchange mechanism of patient safety incidents and solutions

- Patient Empowerment

Page 26: Risk Management and Patient Safety Strategy in Andalusia

Agencia de Calidad Sanitaria de Andalucíawww.juntadeandalucia.es/agenciadecalidadsanitaria

Entidad gestionada por la Fundación Pública Andaluza Progreso y Salud

www.observatorioseguridaddelpaciente.esmarta.vazquez.vazquez@juntadeandalucia.es

Mulțumesc!