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Improving Effectiveness on
Distributed Teams
Rick Neighbarger
Enterprise Quality Assurance Manager
Grange Insurance
Improving Effectiveness on
Distributed Teams
1
2
3
Distributed Team: Definition
Benefits
Challenges
5
6
Building a distributed team
Leading a distributed team
7 Working on/with a distributed team
What is a Distributed Team?
• Group of coworkers
• Working closely together
• On a regular basis
• To achieve shared business goals
Is my workgroup a
team?
What is a Distributed Team?
• Either shared manager or matrixed team
• Work from home
• Regularly or on occasion
• Work from office
• Citywide/national/global distribution
What are the
benefits of
distributed teams?
Distributed Teams
FOR COMPANY
• Talent from larger pool
• Reduced brick & mortar
expenses
• Reduced environmental impact
• Improved productivity*
• Flexibility for life & family
• Improved work/life balance
• Reduced environmental impact
• Lower expenses*
FOR EMPLOYEE
Benefits of Distributed Teams *Ideally
(depends
on the
situation)
What are the
challenges of
distributed teams?
Distributed Teams
Challenges of Distributed Teams
How do I build a distributed team?
How do I lead or manage a distributed team?
How do I work on a distributed team?
How Do I Build a Distributed Team?
It’s hard to
• Convince management & HR to allow remote teams
• Identify the right people for a distributed team
• Form team relationships remotely
• Onboard team members/deliver common training to all
How Do I Lead a Distributed Team?
It’s hard to
• Set/manage objectives remotely
• Know if everyone is working
• Reward good effort remotely
How Do I Work on a Distributed
Team?
It’s hard to
• Communicate what we need to get the work done
• It’s hard to conduct distributed meetings
• It’s hard to collaborate on documentation
• Minimize disruptions from home environment
• Not gain weight working so close to the kitchen
Respect Above and through all: respect for everyone!
Name Role Company
Gary Johnson Enterprise Testing Consultant
Hewlett-Packard Enterprise Services,
Ottawa, Canada
Gary Westoby Enterprise Testing Consultant Hewlett-Packard Enterprise Services,
Sheffield, England
Gay Todd Testing Manager Hewlett-Packard Enterprise Services,
Michigan, USA
Anne Berg IT Analysis Manager Nationwide Insurance,
Des Moines, USA
Improving Effectiveness on
Distributed Teams
Thanks to the following colleagues who contributed from their wealth of experience working with distributed teams!
These practitioners have over 75 years combined experience working
with and managing distributed teams.