Revitalizing Your Enterprise Intranet

Revitalizing Your Enterprise Intranet with Drupal, Alfresco, and Acquia

Jeff PottsContent Management Practice Lead

Optaros

Chris FullerTechnical Architect

Optaros

Bryan HouseSr. Director, Marketing

Acquia

© 2009 Acquia, Inc. All rights reserved.

Agenda

IntroductionsBuilding an effective intranetWhat Drupal and Alfresco can do togetherHow Optaros can help you get thereDrupal support and more with the Acquia NetworkQuestions


Optaros

Jeff Potts and Chris Fuller– Optaros

+

Transform Your IntranetWhy clients are excited about combining Drupal and Alfresco

12 November 2009

Chris Fuller, Technical Architect

Blog: http://www.optaros.com/blog/cfuller

Twitter: cfuller

Jeff Potts, Sr. Director, ECM

Blog: http://ecmarchitect.com

Twitter: jeffpotts01

http://www.optaros.com/blog/cfuller

http://ecmarchitect.com/

+

Agenda

What’s Wrong with your Intranet?

What Can Drupal & Alfresco Do Together?

Activision: Drupal + Alfresco Case Study

How Does it Work?

Q&A

6 © 2009 Optaros, Inc. All rights reserved.

+What we’re hearing

We need to re-do our intranet. Can you help?

Of course. But what’s wrong with the one you’ve got?

(See if any of the following typical answers fit your organization)


+It’s too expensiveWhat’s wrong with your current intranet?

Credit: paopix


+It’s not compelling from a UX perspectiveWhat’s wrong with your current intranet?






+It’s not flexible enoughWhat’s wrong with your current intranet?

Credit: spursfan_ace


+

Not to rush to the punch line, but…


+Cost

Free Cheaper than SharePoint

Presentation

Repository

Drupal Acquia

Alfresco Community

Alfresco Enterprise

Commercial support Self support

Cost


+User Experience


+Flexibility

Powerful Presentation Framework

Enterprise RepositoryLoosely Coupled

• Thousands of modules to choose from

• Easy to theme• Fast, efficient development

model

• Multiple ways to update content

• Robust business process engine• Extensible content model


+Effective intranets

Embrace continuous improvement, perpetual beta

Are fun to use• Engaging user experience• Content that helps me get my job done

Make things easy to find

Align with key strategic initiatives of the business

Make it easy to publish

Facilitate connections• Between people• Between teams• Between projects

Can be assembled from Open Source components• And shouldn’t cost 7 figures to implement

+

Agenda




How Does it Work?

Q&A


+Drupal – Convenience and Impact

What Does Drupal Bring to the Table?• Purpose-built community platform• 4000+ open source modules for a wide

range of features• Huge developer community• Infinitely customizable user interface• Easy-to-use content management tools• Integration with Enterprise systems• Existing intranet distributions, such as

Open Atrium• Commercial Enterprise support from

Acquia

Enterprise Integration• Single-Sign-On

– LDAP– Active Directory– NTLM– CAS

• Search– Acquia Search– Lucene– Endeca– Google Search Appliance

• ECM– Alfresco– Other CMIS providers

Drupal Overview


+CommentsDrupal Features


+ForumsDrupal Features


+PollsDrupal Features


+Rich User ProfilesDrupal Features


+Drupal Features

Content Management• Easy-to-use interface• Powerful taxonomy• Web Content Management workflow

tools• Robust content promotion tools• Role-based content management

Community• Comments• Polls• Forums• Calendars and Events• Wiki• Microblogging• Rich user profiles• Social Graph

Drupal Overview


+Drupal – Flexible InterfaceDrupal Interface


+Alfresco – Enterprise Content Services

?

Presentation Tier

Content Services Tier

?Enterprise Apps Tier

Fast, flexible, modular user interface

Open, scalable repository, metadata, versioning, workflow

Scripting language on the front-end and Java on the back-end is a proven pattern. Drupal provides the UI while Alfresco provides core content services.

Core

Many organizations have multiple front-ends that need to get to the same enterprise content store.

Multiple, disparate front-ends

Organizations may have multiple CMIS repositories, maybe from different vendors.

Multiple content repositories

+

Agenda




How Does it Work?

Getting Started


+Background

Activision Blizzard is a Video Game Publisher• Recent merger with Vivendi Games ($18B)

– “…create the world’s largest and most profitable pure-play video game publisher”• $5B in Revenues Last Year• Vying with Electronic Arts for #1 Spot

Noteworthy Titles / Franchises• World of Warcraft (via Blizzard)• Guitar Hero• Call of Duty

Activision Blizzard Intranet


+Case StudyActivision Blizzard Intranet

Business Drivers Solution Benefits

Ease-of-use, great interface

Drupal Employees and content managers want to use the system.

Department-specific content management

Drupal Limited the amount of content for which any one department was responsible.

Enterprise-wide search

Drupal, Google Search Appliance, SAML

Secure, permissions-based search of all enterprise document and web-based content.

Document management and security

Drupal, Alfresco Permissions-based access to documents for specific benefits groups.

Single-Sign-On, Security

Drupal, NTLM, Alfresco True single-sign-on from the desktop to the Intranet, to specific documents.

User Management

Drupal, Active Directory Profile data is always up to date but presented in a rich “business card” interface.


+User InterfaceActivision Blizzard Intranet


+Enterprise SearchActivision Blizzard Intranet

Search includes both Drupal and Alfresco content in a single query that honors permissions.

Comprehensive search


+User ManagementActivision Blizzard Intranet

Leveraging both Drupal and Alfresco ability to integrate with LDAP for user management and permissions.

Integrated with Directory


+Document ManagementActivision Blizzard Intranet

Drupal interface for adding documents & content to the Intranet. Alfresco provides storage, workflow, and security.

Alfresco for DM

+

Agenda




How Does it Work?

Q&A


+How?

Key Ingredients• Acquia Drupal for community features, UI and WCM• Alfresco for workflow and secure document management• Drupal CMIS API module• Drupal CMIS Alfresco module• Any of the additional Drupal modules necessary to meet requirements


+More about the integration module

Open Source• http://www.drupal.org/project/cmis_alfresco (GPLv2)

100% CMIS• Requires no install on the Alfresco tier

Raw capabilities• Persist web content in Alfresco• Create Drupal content from Alfresco via CMIS Sync• Upload binary files into Alfresco via Drupal• Attach binary files, created in Alfresco, to Drupal content• Execute CMIS and OpenSearch queries• Provides support for additional CMIS repositories


+Implementation

The CMIS module is an enabler, but there's still work you have to do...

• Find senior leadership support and other champions• Create an adoption plan• Design UI• Determine integration points (SSO, search, LDAP, etc.)• Create a security model• Determine additional contributed/custom Drupal modules to meet requirements• Create an Alfresco content model and decide on storage hierarchy• Implement business processes as Alfresco workflows

Credit: veruus


+

Hip, popular framework

Flexible presentation layer

Fast, clear development model

Strong community focus

When you combine the strengths of Drupal…In Summary

Dries Buytaert, Drupal founder


+

Enterprise-class repository

Strong commercial ECM credibility/lineage

Best-in-class openness, programmability

…with the power of Alfresco…

John Newton, Alfresco CTO


+…you get something better.

Compelling presentation framework

Tons of community features that can be easily added and built upon

Hierarchical document storage

Enterprise-class workflow

Decoupling of the front-end from the back-end with an open standard in-between


+

We’re well capitalized

About Optaros – Solutions for Media & Ecommerce

Optaros delivers each client a tailored roadmap of Assembled Web solutions to achieve their business objectives.

Dynamic customer-facing portal and content management system assembled in 13 weeks from concept to completion

Multiple projects including user experience design for American Idol, currently designing new Ecommerce storefront for Fox Entertainment.

Replatformed PGATour from CBS to CNN/Turner infrastructure in 14 weeks. Payback: 10 months on ad sales

How we work with our clients Work jointly and transparently with client teams Turn ideas into implementable blueprintsCommit contractually to deliver on time, on budget Design Web 2.0 user experiences Iteratively assemble open source softwareSupport the solution

We have a proven record100% reference-able98% on-time/on-budget

We‘re growing$0 $28 million since 2005Over 100 clientsAlmost 200 employees in North America and Europe

We have a rich historyHelp clients leverage technology disruption: client-server, web browser − now assembled web Stellent Migration to Alfresco Surf for DAM;

Alfresco+Drupal Intranet; National Sales Portal for new sales team


Acquia, the Drupal Support Company

Enterprise & Drupal expertise– Dries Buytaert, Drupal founder

– Many leading community contributors in engineering, support, and consulting

– Executive experience @ IBM, webMethods, Broadvision, EMC, HP, Baan, Documentum, Interleaf, Mercury

50+ employees

$15M in capital

>350 customers


Supporting Customers, Not Modules

Full Drupal 6.x support

All modules, themes, & custom code

Drupal Support, When You Need It

25+ Drupal engineers on staff

24x7 emergency availability

Defined SLAs

Ticket tracking until satisfied resolution

Outsource Drupal Operations Management

Secure, up to date

Routine maintenance

Module & core updates

Minor modifications to content types & views

Minor modifications / updates to web stack


Unlock Content to Improve Discoverability

Filtered navigation

Content recommendations

No server infrastructure


Operate & Extend Drupal Websites


Helping Organizations Succeed with Drupal

Brings vertical and technical solution expertise to build

websites that meet client specifications.

Using Drupal to address unique business and technical requirements on the Web.

Acquia Network subscriptions provide enterprise-class support, hosting and network services to ensure websites meet business objectives.

Acquia

Drupal site owners

Optaros Acquia Platinum

Partner

Customer Success

Productive partnerships focused on customer success


Questions

For more information, visit each of us at:– http://acquia.com– http://www.optaros.com– http://twitter.com/acquia– http://twitter.com/optaros

Contact Acquia:– [email protected]– 888-9-ACQUIA

Contact Optaros:– http://www.optaros.com/customer_registration– (617) 227-1855

Sign up for a free 30-day Acquia Network trial– http://acquia.com/trial

Today’s webinar recording will be posted at:http://acquia.com/community/resources/recorded_webinars

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Technology

Revitalizing Your Enterprise Intranet