Embed Size (px)
Citation preview
The Corps Network
February 12, 2013Presentation by:
Dorsey Moore & Kedrin Hopkins
Branding
Initially called:
Re-branded as:
Challenges (Funding)
1. CalRecycle1. Provide major ($1M/yr.) grant for recycling
2. Funding based on performance
3. Funding may be reduced or eliminated
Challenges (System)
1. Managing client information
2. Managing written data (paper systems)
3. Single user access to database
4. Generating accurate & timely reports
5. Tracking field operations performance
6. Connecting operations and financial data
System Design Focus
Cost Implications Value Creation
Eliminate• Operational system inefficiencies
Raise• Customer service• Brand value• Earned income
Reduce• Costs of operations
Create• Innovative programs• New revenue streams
Create a New System
Cloud Computing & Mobile Devices
Create Meaningful Metrics1. Material revenue ($/lb.)
2. Operational costs ($/stop)
3. Material contamination costs ($/cu. yd.)
4. Net Income (by client)
Recycle iQ System
Initially, three main functions:
1.Manage client information
2.Standardize and automate data entry
3.Generate reports in real-time
Recycle iQ Key Capabilities1. Electronic route sheets
2. Field data entry
3. Photo documentation
4. Integrated navigation
5. Data aggregation &“real time” reporting
6. Customer relationship management
7. Automatic data back-up
Recycle iQ “Data Entry”
Recycle iQ – Daily Dashboard
Client Information Management
Recycle iQ “Dashboard”
Recycle iQ System
Then, data analytical tools:
1. Real-time client profit/loss dashboards
2. Comparative client performance ranking
3. Service valuation metrics
Recycle iQ – Profitability Metric$
Recycling Staff Benefits Efficiency of data collection✔ Enter data only once
Quality of data through automation✔ Data “accountability”
✔ Automatic date & time stamp
✔ Photo documentation
Real-time performance monitoring Customer relationships Custom reports in seconds
Management Benefits� Performance analytic
dashboards
� Ability to track “$ value” to clients
� Recycle iQ System managed by SfA
“I want to know what’s going on.”Dwight Washabaugh - SRCC Executive Director
Client BenefitsResponsiveness and service
�✔Monthly reports
Corpsmember Benefits
Recycle iQ Results
Client cost avoidance savings: $48,521/yr.
Contamination of recyclables: - 18%
Missed pick-ups: - 88%
Staff time saved/week: 8+ hours
Driver time saved/week: 6+ hours
Collection volumes: + 65%*
ROI (first year)
Amount Activity
$31,176 Driver time
$8,314 Double data-entry
$2,880 Report development
$42,370 SRCC savings
$48,521 Client savings
$90,891 Total savings
Recycle iQ ROI:
Long Beach
Admin time (2.5 hours/wk.)
Knowledge of field ops
Client Responsiveness
Accountability
Current Recycle iQ Partners
Future Features – Corps Level
1. Website integration
2. Client portal for self-management
3. Client auto-payments
4. Request donations
5. Predictive Analytics
Future Features – GIS Mapping
1. GIS Mapping
2. Aggregate ROI1. Clients served
2. Conservation savings
3. Economic savings
3. Measuring Impact
Future Features – Aggregate Metrics
Future Features – Aggregate Metrics
Final Thoughts
Questions?
Thank You!
Dorsey MooreSustainability for All
408-439-6653
www.sustainabilityforall.com
www.recycleiq.com
www.myiroutes.com
Kedrin HopkinsConservation Corps of Long Beach
562-597-8071
www.cclb-corps.org
