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ProSeries Tax: Resources Brought to you by:

ProSeries Helpful Resources

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Page 1: ProSeries Helpful Resources

ProSeries Tax: Resources

Brought to you by:

Page 2: ProSeries Helpful Resources

Knowledge Base

There are 2 ways to access the ProSeries knowledge base

Method 1: Search within ProSeries

Page 3: ProSeries Helpful Resources

Knowledge Base

Method 2: Search from the ProSeries Support Site

Page 4: ProSeries Helpful Resources

Support – Chat In Program

Page 5: ProSeries Helpful Resources

New Chat button on Toolbar

Chat Statuses:

Online –

Clicking chat button initiates pop up window to start a Chat session

Offline –

The chat button will show offline when chat is not available

Page 6: ProSeries Helpful Resources

Help – Video Links

Page 7: ProSeries Helpful Resources

Support – User Guides

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Knowledge Article Subscription

Why is this important?

• When you want that ‘follow-up’ to a reported issue, now you can subscribe to an article when it is updated.

The message reads:

You can subscribe to this article and receive an automatic notification by email of any updates or changes to this issue. It’s quick, easy, and of course free. Subscribe Now.

Page 9: ProSeries Helpful Resources

Recommended Article for Subscription

See the Resource slides for the link

Page 10: ProSeries Helpful Resources

ProSeries Training Forum

bit.ly/proseriesforum

ProSeries Training Forum

Follow our new Training Forums for the latest updates

Subscribe

Page 11: ProSeries Helpful Resources

Support – Training

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Live Community

Join ProSeries Live Community

Page 13: ProSeries Helpful Resources

Resources – MyProSeries.com

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Resources

• Support doc for downloading: https://accountants.intuit.com/support/tax/proseries/document.jsp?product=PROSERIES_TAX&id=GEN50405

• Download help: http://accountants.intuit.com/support/tax/proseries/document.jsp?product=PROSERIES_TAX&id=INF24823&src=syswidget

• Calendar-Year Services: https://blog.accountants.intuit.com/prod-info-special-offers/new-for-proseries-discover-the-benefits-of-calendar-year-services/?rmid=28219_001_PSPro&rrid=145546339

• Tax law change blog: https://blog.accountants.intuit.com/?p=28393&s_cid=E-NEWS_TAX

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Resources

• System Requirements for 2013 ProSeries and ProSeries Basichttp://accountants.intuit.com/support/tax/proseries/document.jsp?product=PROSERIES_TAX&id=INF23972&src=widget

• ProSeries Top Solutions for the Weekhttp://accountants.intuit.com/support/tax/proseries/document.jsp?product=PROSERIES_TAX&id=INF22988&src=widget

• New for Tax Year 2013 ProSeries: State Electronic Filing Now Supports PDF Attachmentshttp://accountants.intuit.com/support/tax/proseries/document.jsp?product=PROSERIES_TAX&id=GEN85889

•  E-file Atlashttp://accountants.intuit.com/support/tax/ef-atlas/index.jsp?product=PROSERIES_TAX

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Resources

• New for Tax Year 2013 ProSeries, Create and Email Password Protected PDF Files to Your Clients

http://accountants.intuit.com/support/tax/proseries/document.jsp?product=PROSERIES_TAX&id=INF24439

• ProSeries User Guides

http://accountants.intuit.com/tax/proseries/resources/user-guide.jsp

• ProSeries Training

http://accountants.intuit.com/training/proseries.jsp

• Signing Up for Article Subscriptions

http://accountants.intuit.com/support/tax/proseries/document.jsp?product=PROSERIES_TAX&id=INF24970

• Setup Options to Customize ProSeries

http://accountants.intuit.com/support/tax/proseries/document.jsp?product=PROSERIES_TAX&id=GEN51333

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Keyboard Shortcuts

Page 18: ProSeries Helpful Resources

Keyboard Shortcuts