17
Company Overview

PrismaStar Company Overview

Embed Size (px)

DESCRIPTION

Award winning & patented search & sort tool

Citation preview

Page 1: PrismaStar Company Overview

Company Overview

Page 2: PrismaStar Company Overview

Contents

1. PrismaStar introduction

2. Data Feed products

3. Selectors

4. Affiliate Solutions

Page 3: PrismaStar Company Overview

Company Overview

PrismaStar provides eCommerce companies with data feeds and parametric faceted search tools to help their consumers make Better, Faster Decisions Offices in London (commercial) and Prague (development) 45 people today, growing to 50 by the end of 2011 A large number of Tier One eCommerce customers including

Vodafone, MotherCare, Phones4U and InternetMall Over 200,000 hours development time in our Data Engines and

Search & Selection Tools Successfully raised £millions in September 2011 through Octopus

Ventures to fund future growth Founded in 2008 by Josh Tabin, an acknowledge Internet

entrepreneur with a track record of building hi-tech businesses

Page 4: PrismaStar Company Overview

The challenge

In a survey of eCommerce retailers who were asked to select specific features that they plan to invest in to achieve their sales goals:

“Nearly 70% selected improved functionality of site search and faceted site search”

Internet Retailer, August 2010

Page 5: PrismaStar Company Overview

Shoppers

Affiliates

Retailers

Manufacturers

Significant market requirement for a solution to resolve these issues

Impact on the entire value chain

5

Need to improve sales conversion rates

No dynamic contentor search capability

Difficulty in finding the right product

Little research data collected in the natural act

Page 6: PrismaStar Company Overview

2. Data Feeds

Page 7: PrismaStar Company Overview

Data Systems Overview

PrismaStar sources Product Specification Data from multiple sources eCommerce Merchant Data Feeds Affiliate Network Data Feeds Automated Site Spiders And manual data augmentation when all else fails

The Data is aggregated and normalised in PrismaStar’s patented Data Normalisation Application (DNA)

PrismaStar’s data has 100% fill rates – every product attribute has a value:

Allows accurate product comparison within product categories Means a consumer is never faced with a “Value not found” error Allows faceted and filter search tools to work correctly Increases consumer confidence Leads to increases conversion rates, return visits, and average order value

Page 8: PrismaStar Company Overview

Internet

Customer XMLFeeds

Merchants, ManufacturersReview sites

Internet Spider

Reports

How it works

8

Product Specification

Data

Normalising and Cleansing Tools

Data Management Tools

Product Data Gateway Session Behaviour

Analytics Data

Page 9: PrismaStar Company Overview

3. Selectors

Page 10: PrismaStar Company Overview

PrismaStar Advantages

Improved eCommerce performance: Increased conversion rates Increased Average Order Value Reduced time to order

Better user experience – the Selector is specifically designed to make consumer product search efficient and enjoyable – the interactive search tools create a site Wow! Factor

Provision of Structured Data – PrismaStar augments and restructures your data to provide guaranteed accurate product specification data

Easy to install – PrismaStar builds and hosts the Selector, all you need to is cut&paste two lines of code onto your site to bring live

Increased customer satisfaction means more site stickiness, repeat business and increase customer lifetime value

Comprehensive Analytics provide information on how the Selector is being used and what is driving consumer buying behavior

PrismaStar Selector is available online, in-store, on mobile devices, and for contact centre operatives, all with an integrated user experience

PrismaStar helps retailers sell more online

PrismaStar Selector: vodafone.co.uk

Example customers

Page 11: PrismaStar Company Overview

Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 70%

5%

10%

15%

20%

25%

30%

35%

40%

45%

34%32%

24%24%

29%25%

25%

42%39%

36%39% 39%

33%39%

Standard SitePrismaStar Site

Improved Conversion Results

When PrismaStar’s technology is deployed on a website quantifiable value is created – clients see: - 30-50% improved conversion rate

- 30% faster purchasing time

- 25-35% higher order value

Measured independently and on a statistically relevant dataset (through A/B testing)

PrismaStar’s Data has dramatic impact on conversion rates

PrismaStar Data technology enables retailers to sell more

Omniture Report on Customer A/B Test:

PrismaStarValue: ~50%

Data provided by leading PrismaStar customer

Conv

ersi

on R

ate

Page 12: PrismaStar Company Overview

Multi-channel capability

Internet Cloud

PrismaStarServers

Page 13: PrismaStar Company Overview

4. Affiliates

Page 14: PrismaStar Company Overview

PrismaStar Product Generator

• PrismaStar provide the content unit generator within an iframe for a quick and easy implementation within the Sainsbury’s affiliate network’s site

• The generator allow publishers to create a range of content units and widgets

• Instructions on how to customise the units are offered ‘CSS Guide - How to edit your own style’

Page 15: PrismaStar Company Overview

Increase site usability Quick site-lift to make it more dynamic Sorting not filtering – customer will never see “no matching

products” Reduce the need for post-sales support Accurate reporting – gain valuable insight in to customer

interactions Presets – dynamically configure the tool to display specific

products Optional pre-screening questions – lifestyle selection criteria Available in Flash or HTML Available in multiple languages

Key Features & Benefits

Page 16: PrismaStar Company Overview

Next Steps

Here is a typical integration path. The timeline of 20 days assumes a 5 day data import process.

Data & image provision Complete project scope Commercial agreement/ sign off Data import and localisation Start up and configuration approval Site integration Release Candidate and final testing Move to live Post live

Page 17: PrismaStar Company Overview

Customer and User Comments

Extremely positive feedback from customers and end-users

High customer satisfaction

“We are extremely impressed with PrismaStar’s technology and the support the company has given us over the past twelve months. Our confidence is such that we are now rolling out PrismaStar’s technology across additional product categories in different geographies. As an organisation, we are committed to improving the in-store experience for our customers and we see PrismaStar powered kiosks as a key element to this strategy.”

“Our customers have told us that purchasing car seats and push chairs online is tough. We went about solving this problem and discovered PrismaStar. Through their technology we are able to offer customers a more intuitive way of shopping which has improved our online performance. PrismaStar have been eager to please and responsive to our feedback to ensure we can offer the very best online shopping experience.”

“The challenge we gave PrismaStar was to support our entire range of 900 products in an automated and seamless way. Their technology achieves this and the end result is better conversion rates and improved sales. We have been surprised at how versatile the PrismaStar technology is as we see improved conversion rates in a number of unlikely categories.”

“Integrating PrismaStar’s technology was an easy decision for us to make. We had been aware of the company for some time and were impressed with the progress they had made; when we engaged they supported us well and their technology has already had a positive impact on our site.”

“We wanted to improve the product search on our website and came across a technology which is ideally suited for the complex array of cameras we sell. PrismaStar’s technology really helps our customers to find what they are looking for and the evidence is clearly there in the improved conversion rates we are seeing.”

(Mothercare)