Presentation teaching&learning conference 2012

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During the Blackboard Teaching & Learning Conference 2012 in Antwerp we gave a presentation in cooperation with Leen van Kaam from Saxion University of Applied Sciences. After a short introduction, Leen explained that Saxion has 12 schools with different needs and requirements when it comes to using Blackboard. Leen explains: Every school has its own Blackboard policy, there are differences in culture and their emphasis on pedagogy. This means that our schools also have different support needs. With EesySoft we have a flexibel, fully integrated and and context-sensitive support environment that can deliver the right information, at the right time to the right person.


<ul><li> 1. Sharing Support Content toImprove Blackboard AdoptionLeen van Kaam Saxion University of applied sciencesMichel Visser - EesySoft</li></ul> <p> 2. Introduction video 3. Short demo Pro-active support New functionality Instructions to first time users Known problems FAQs FMEs (Frequently Made Errors) On-demand support Anytime, anywhere, anything 4. University op applied sciences 3 locations(Enschede Deventer Apeldoorn) 22.000 students 1800 lecturers and 600 other staff 12 schools 5. Adoption Phases Experiments "Letting a hundred flowersblossom Formal policy of a school Bb 1.0: course materials and information (announcements) Bb 2.0: Tools for assessment (Assignment, Safe Assign, Grade Center) Bb 3.0: Tools for communication (interactive tools) Bb 4.0: Pedagogy, Didactics 6. Simultaineous development? Experiments "Letting a hundred flowers blossom, i.e i.e. School of Education, School of Creative Technology, Formal policy of a school Bb 1.0: i.e. School of Finance &amp; Accounting, School of EnvironmentalPlanning &amp; Building, School of Social Work Bb 2.0: i.e. School of Applied Psychology and Human ResourcesManagement, School of Marketing &amp; International Management,School of Social Work Bb 3.0: i.e. School of Governance &amp; Law, School of Health Bb 4.0: i.e. School of Health 7. And every school has its own ways to dothings...... i.e. 44 different course templates 8. Every school has its own Bb policy Differences of culture between schools Emphasis on pedagogy 3 languages Dutch English German 9. User support ManualTool Personal help Quick Reference Card What s new ..? UsersHow do you do thatin Bb? ToolInspirationLecturers StudentsGood practicesFAQ ToolIn the educational process IWhere should I go to ..?want to realize How to doProceduresthat in Blackboard?Educational Context/pedagogy 10. User support One window: no need to think where youhave to go for support Learning on the job: no need to go anywhere Just for me, just enough, just in time 11. Eesysoft for user support Learn how to use Eesysoft for our dream 4 different project areas:1. Support for tools and procedures2. Differentiated support for realization of formal school policy3. Support for educational context and good practices4. Monitoring the progress with Eesysoft 12. We all share the same problem We all share the same dream One window Learning on the job Just for me, just in time, just enough Also share (parts of) the solutions? 13. Special offerBlackboard Teaching &amp; Learning ConferenceFree 30-day trial INCLUDES: Installation of EesySoft Building BlockSetup of your virtual server environment Max 3 test users Online training </p>


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