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Mobile holiday shopping’13 on the Poq Studio Platform

Poq Studio's platform holiday report 2013

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Page 1: Poq Studio's platform holiday report 2013

Mobile holiday shopping’13 on the Poq Studio Platform!

Page 2: Poq Studio's platform holiday report 2013

Retailers on the Poq Studio Platform!Trusted(by(20+(fashion(retailers(

Page 3: Poq Studio's platform holiday report 2013

On  average,  our  retailers  saw  a  massive  

87%  

increase  in  mobile  revenue  from  November  to  December.    

Retailers sold more in December!

Page 4: Poq Studio's platform holiday report 2013

0.00%  

0.20%  

0.40%  

0.60%  

0.80%  

1.00%  

1.20%  

1.40%  

Mobile  apps   Mobile  sites  

November  

December  

Conversion rates shot up in Dec!

Page 5: Poq Studio's platform holiday report 2013

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Mobile  sites  

Mobile  apps  

The busiest day? !Boxing Day (26.12.2013)!

Page 6: Poq Studio's platform holiday report 2013

Android vs. iOS: Traffic!

28%  

69%  

3%  

Android   iOS   Other  

iOS  devices  conJnue  to  be  the  smartphone  of  choice  in  the  UK,  driving  the  majority  of  mobile  traffic.  

Page 7: Poq Studio's platform holiday report 2013

Android vs. iOS:!Average order value!

iOS  AOV  is  27%  higher.  iPhone  users  not  only  browse  more,  they  also  spend  more  money.    

iOS £68.7

Android £54.2

Page 8: Poq Studio's platform holiday report 2013

Android vs. iOS:!Share of mobile revenue!

17%  

80%  

3%  

Android   iOS   Other  

iOS  drove  80%  of  mobile  sales.  The  largest  share  of  revenue  coming  from  smartphones.  

Page 9: Poq Studio's platform holiday report 2013

Apps vs. mobile sites!

We  also  analyzed  the  performance  of  mobile  websites  versus  naJve  shopping  apps  powered  on  the  Poq  Studio  PlaVorm.  

Page 10: Poq Studio's platform holiday report 2013

Apps vs. mobile sites:!Returning visitors!

78.20%  

40%  

0.00%  

10.00%  

20.00%  

30.00%  

40.00%  

50.00%  

60.00%  

70.00%  

80.00%  

90.00%  

App   Mobile  Site  

With  over  78%  of  returning  users,  mobile  apps  retained  more  users,  increasing  our  client's  loyal  customer  base.    

Page 11: Poq Studio's platform holiday report 2013

APP £90.82

MOBILE SITE

£89.47

Average  Order  Value  for  app  and  mobile  sites  is  almost  the  same.    

Apps vs. mobile sites:!Average order value!

Page 12: Poq Studio's platform holiday report 2013

Apps vs. mobile sites:!Conversion rates!

APP 1.8%

MOBILE SITES 0.73%

Apps  conversion  rates  were  closer  to  desktop  conversaJon  rates  than  to  mobile  sites.    

Desktop 2.4%

Page 13: Poq Studio's platform holiday report 2013

Highlights !

One  mulJ  million  pound  shoe  retailer  had  an  app  conversion  rate  of  2.6%,  almost  as  high  as  the  desktop  conversion  rate  of  2.7%.  While  an  internaJonal  apparel  retailer  had  the  highest  app  conversion  rate  we've  ever  measured,  at  3.02%.    

Page 14: Poq Studio's platform holiday report 2013

Smartphone share is growing fast!

Smartphone  share  of  online  revenue  was  13%,    up  from  8%  in  August’13.  

87%  

13%  

Online  revenue   Smartphone  

Page 15: Poq Studio's platform holiday report 2013

Mobile revenue is moving to apps!

Average  app  share  of  mobile  was  35%,    up  from  15%  in  August  ‘13.  

35%  

65%  

App   Mobile  site  

Page 16: Poq Studio's platform holiday report 2013

Top #4 actions on home screen !

1.  Banner  promoJng  season  sale  2.  Shoppable  Lookbook    3.  Store  finder  4.  Featured  collecJons,  products  

The  home  screen  is  where  brands  promote  new  campaigns  or  editorial  content.    

Page 17: Poq Studio's platform holiday report 2013

Poq Studio – mobile commerce platform!

Christmas  2013  saw  impressive  results  for  our  clients  on  the  Poq  plaVorm.    At  Poq  our  work  conJnues.  We  just  launched  our  Spring  '14  Release,  featuring  in-­‐store  engagement,  a  stronger  brand  experience  and  a  powerful  app  content  management  system.  Happy  mobile  shopping  in  2014!