Pivotal CRM – Resource Activity Monitor The Pivotal Resource Activity Monitor utility is an easy-to-implement and simple-to-use extension for your Pivotal CRM 5.7 or Pivotal CRM 5.9 Rich Client deployment, including mobile clients. The utility allows the tracking of a variety of activities within the system, commonly used to monitor login and logout, report or search execution, and access of forms. Once implemented, an administrator can control which categories are activated without interrupting users. Pivotal Resource Activity Monitor utility provides: A real-time view into your deployment’s usage • Valuable data to assist with prioritization of change requests • Flexibility to monitor what is most important to you • Ability to report and view usage data in graphical or standard report formats • The System Utilization Utility Portal allows you to view data in graphical formats. Pivotal Resource Activity Monitor utility features: Usage data is captured via simple, standard formatted “hooks” to the existing code • Portal dashboards display valuable metrics in graphical format • Activities are logged in real time with minimal impact to system performance • Activity categories can be activated/deactivated on the fly • Data archiving by date range • Standard configurable reports are included • Use the Pivotal Resource Activity Monitor utility to capture and report on valuable system usage data

PivotalCRM - Resource Activity monitor

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Pivotal CRM – Resource Activity Monitor

The Pivotal Resource Activity Monitor utility is an easy-to-implement and simple-to-use extension for your Pivotal CRM 5.7 or Pivotal CRM 5.9 Rich Client deployment, including mobile clients. The utility allows the tracking of a variety of activities within the system, commonly used to monitor login and logout, report or search execution, and access of forms. Once implemented, an administrator can control which categories are activated without interrupting users.

Pivotal Resource Activity Monitor utility provides: A real-time view into your deployment’s usage•

Valuable data to assist with prioritization of change requests•

Flexibility to monitor what is most important to you•

Ability to report and view usage data in graphical or standard report formats •

The System Utilization Utility Portal allows you to view data in graphical formats.

Pivotal Resource Activity Monitor utility features:Usage data is captured via simple, standard formatted “hooks” to the existing code•

Portal dashboards display valuable metrics in graphical format•

Activities are logged in real time with minimal impact to system performance•

Activity categories can be activated/deactivated on the fly•

Data archiving by date range•

Standard configurable reports are included •

Use the Pivotal Resource Activity Monitor utility to capture and report on valuable system usage data

Page 2: PivotalCRM - Resource Activity monitor

Learn More About Pivotal CRM Resource Activity Monitor To learn more about how Pivotal CRM Resource Activity Monitor can meet your firm’s unique needs, call us today at +1 877-PIVOTAL (+1 877-748-6825) or visit us at www.pivotal.com.

Sample Report

The System Usage - Login Logout Report can show usage activity for a specific employee.

Administration Screen

Use the administration console to turn various logging options on or off.

Pricing for the Resource Activity Monitor Utility includes installation (production and test) and up to eight hours of end-user training and support from Pivotal Professional Services.

Contact your Pivotal Professional Services director or account manager for further information.